DGD Reviews

Q: How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

Q: What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Q: Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.

Google

Fixed quickly. Great job!

Google

Excellent job

Google

Mina was great. Called at 5pm on a Saturday with a broken spring on the garage door. We made an appointment for the 7pm the same day. Mina showed up on time, was courteous, and did a quick and efficient job. Their customer service was the best.

Google

The tech, John, arrived on time. He was quick, efficient and very professional. I watched as he examined each if my three garage doors checking the movement, hinges and looking for any problems. I felt that he was treating my garage doors as if they were his own. When he finished lubricating the doors they were perfectly smooth and moved evenly on the tracks. Great service.

Google

Fast and complete service. Not cheap but what is these days, thanks Joe Biden:( Garage door is almost silent now.

Google

Brandon C did a great job! Came in, addressed my garage door issues, made only NECESSARY recommendations and was quick and professional. Definitely recommend DGD doors!

Google

Great communication regarding scheduling and quick free estimate. Fair price. Raymond was very nice and knowledgeable - he did a wonderful job reviewing the completed work, showing us how everything worked including use of code box, and reviewing warranty requirements.

Google

Very satisfied! Awesome Service Tech. Very Fair pricing for great work! I will never call that "other" company again!

Google

DGD gets 5 stars. Mina was very professional and a wealth of information. Mina got us all setup with our new opener including the WiFi and camera. He was awesome!

Google

Did a great job replacing springs and rollers. No mess and running great.

Google

Lane Carter met and exceeded my expectations during his recent inspection and maintenance visit. My Garage door purchased from DGD in 2021 is operating in tip top condition thanks to Laine Carter a knowledgeable personable professional expert from DGD. Thank for your excellent customer service since the first visit in 2012!

Facebook

The service is excellent. The person who came knows his job well, answered any questions we had and he called prior to his arrival to let us know when he would arrive. We have been with the company 5 years.

Google

Mina did an outstanding job and was very professional.

Google

Showed up on time with great communication before, during and after. Replaced springs and installed new opener as expected. Will definitely use DGD again.

Google

The tech was very knowledgeable, very neat. I would not hesitate to recommend DGD to anyone!

Google

ABSOLUTELY AWESOME COMPANY AND EXPERT STAFF!!! Not enough superlatives to describe the SUPERB SERVICE we received, once again, from the DGD family! Josh Battle, one of DGD's finest technicians, exceeded our expectations in EVERY WAY! 10-STARS!!! Thoroughly professional, Josh expertly inspected our garage door system, including our hand held remotes as well as our automobile remote. He identified the malfunctioning remote(s) and immediately contacted his manager to receive approval to replace our home remotes, with new ones. We were ecstatic when Josh told us that his manager approved Josh's recommendation! Thanks to DGD's superb leadership and Josh's commitment to ensure our garage door would operate safely and efficiently, we were "back in business" , with new remotes, in less than 30 minutes! UNBELIEVABLE!! "PERFECTION" comes close to describing our experience! Looking forward to sharing our GOOD NEWS experience with our many family and friends! NONE BETTER! Thank you ONCE AGAIN, DGD family! Thank you, and God bless you, Josh!!!

Google

very honest

Google

The technician was very timely and efficient, really demonstrated his experience and knowledge. Made recommendations without being too pushy, and was very thorough with his maintenance of my garage doors.

Google

Your service was excellent. On time & very good. Will recommend you guys.

Google

DGD, was wonderful, they kept me informed about when the Tech would arrive so I didn’t have wait around all day waiting. The Tech Chris was great and did a excellent job getting the door fixed, will use them again.

Google

The maintenance technician was prompt, extremely polite, and knowledgeable. He made a few suggestions but he was not overbearing. Good experience!

Google

I live in Pittsburgh and my mom lives home alone in Sarasota. She has had health issues and I try to get home as much as I can to help. She called me in a panic saying her garage door stopped working and she couldn’t get in or out of the house to go anywhere and felt trapped and alone. She called lots of places and as soon as she called DGD, someone came out right away and not only helped her fix the situation, they stayed and reassured her and made her feel calm/less alone. Being a caregiver and not being able to help her, this was such an incredible story to hear and I am so thankful for the team at DGD! Regina Stinson is my mother and I owe such a thanks to all those who came to her assistance! Thank you!

Google

Well to mess up yesterday completely my garage door spring for the up motion broke much to my chagrin. I pulled the emergency release and tried to lift the door but it was impossible. On top of it all I had a 3PM Doctor's appointment Which I ultimately had to call and cancel. I called Discount Garage Doors here in Spring Hill and told them what had happened and pleaded for help and thanks for their same day service they scheduled a same day service request and their employee "Brandon C. came and fixed the garage door replacing rollers, springs and main old neoprene center roller, and greased and lubricated everything reducing the dcb level from say 200 to 10. He also verified security code worked and went over the extended warranty I signed up for. The employee "Brandon C." was so nice, so polite, so intelligent about what he was going to do, extremely neat and clean as well with his work. I was truly surprised at what a TROOPER this guy was. He called in advance to tell me how his time in getting here was progressing and was just "Johnny on the Spot" about everything. The guy was here and gone in say 40 minutes with all that he had to do I thought was amazing. Plus he had to put up with me talking to him and he kept reassuring my Labrador "Gunnar" that everything was going to be okay. I truly felt sorry for the guy for working and sweating as much as he did - it was amazing! I kept him supplied with cold bottled water which was the least I could do. I know who to call now and in the future and it will always be Discount Garage Doors here in Spring Hill. They are the BEST!

Google

Excellent service as always.

Google

DGD Garage Doors. As per usual, provided superlative service today. Technician John Hartley was courteous, professional and answered any questions I had. Highly recommend DGD!

Google

Very impressed with the installer. Worked with us and very pleased with him. Loving the nice new quite garage door. Just having an issue with the car closing the garage in the mornings other then that works great. Thank you very much

Google

DGD tech Mina was punctual and performed the work very quickly. He was thorough while explaining what work was to be done and how it effected the overall operation of the doors. He was also very pleasant while being very professional.

Google

Very good product and service. I highly recommend DGD

Google

DGR - Brakki my tech recommended I get new rollers and a new motor for my 20 year old garage door /. It started sounding terrible - so I called back Brakki came out replaced the parts and now I have to look to see if the door is even moving!!! Amazing better than brand new/ Thank you Brakki and Thank you DGD!!

Google

The mechanic came in, inspected the door and did what was needed to get it back to 100% operable. My opinion, great job.

Google

Mike Lahair was the technician that serviced our garage door. He was absolutely wonderful, over the top helpful, friendly and did not leave until every issue that I brought to his attention was remedied. He was not put off by my many requests, whether minute or not, and he only finished after I was completely satisfied. I would highly recommend him. From what I experienced, I cannot think of anything that needs improvement with his services, attitude or appearance, and that says a lot because I am extremely picky ;)

Google

DGD has always delivered fast, courteous and efficient services. I recommend them highly

Google

Bryon I., and Doug were Super nice, explained the job thoroughly! Did it all in a timely manner! Very impressed!

Google

Excellent service. Zach went immediately to the problem and fixed it quickly. No pressure to “fix” anything else. Nice young man.

Google

Very polite and professional.

Google

Installer was very polite, professional and did an excellent job. Could not ask for anything better.

Google

Very prompt, professional and explained exactly what was expected. Gave options for needed services. Highly recommend Bryon I. He did our install and service. Very personable. He serviced our doors and we noticed, they are much quieter and roll down more smoothly. Thank you Bryon I.

Google

Discount Garage door are very personable and keep you informed of appointments and any follow up service. Prices are reasonable

Google

Exceptional service. Had a new garage door opener installed, same day service. Jimmy went above and beyond.

Google

DGD Garage Doors replaced our garage door opener when the one we had burned out which was 22 yrs. old. They gave quick service and sent knowledgeable tech Anthony to install. Anthony gave us affordable opens and the full installation only took an hour. Great service.

Google

Well to mess up yesterday completely my garage door spring for the up motion broke much to my chagrin. I pulled the emergency release and tried to lift the door but it was impossible. On top of it all I had a 3PM Doctor's appointment Which I ultimately had to call and cancel. I called Discount Garage Doors here in Spring Hill and told them what had happened and pleaded for help and thanks for their same day service they scheduled a same day service request and their employee "Brandon C. came and fixed the garage door replacing rollers, springs and main old neoprene center roller, and greased and lubricated everything reducing the dcb level from say 200 to 10. He also verified security code worked and went over the extended warranty I signed up for. The employee "Brandon C." was so nice, so polite, so intelligent about what he was going to do, extremely neat and clean as well with his work. I was truly surprised at what a TROOPER this guy was. He called in advance to tell me how his time in getting here was progressing and was just "Johnny on the Spot" about everything. The guy was here and gone in say 40 minutes with all that he had to do I thought was amazing. Plus he had to put up with me talking to him and he kept reassuring my Labrador "Gunnar" that everything was going to be okay. I truly felt sorry for the guy for working and sweating as much as he did - it was amazing! I kept him supplied with cold bottled water which was the least I could do. I know who to call now and in the future and it will always be Discount Garage Doors here in Spring Hill. They are the BEST!

Google

Josh did a great job doing maintenance on my garage door. He was very respectable and courtesy. Stand up guy with a stand up company.

Google

Came right at the front of the appointment window. Did a great job quickly. Door works great and is amazingly quiet. Great job

Google

DGD garage doors did a fantastic. Great Job!!!!

DGD

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