Direct Security & Sound Inc

Star Score
Average 5.0 / 5
Reviews & Ratings 151
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REVIEW Direct Security & Sound Inc

Direct Security is trustworthy, efficient and gives outstanding service.

- Cathy Chipponeri - Sep 27, 2023 - Reviewed on Google

Gonzalo and Manny were great! Fantastic attention to detail and they made sure everything was working perfectly before leaving. They even offered to do some follow up research for us. Absolute professionals and as nice as could be.

- Cara Strom - Sep 26, 2023 - Reviewed on Google

Great company and and great service. Took care of our needs at the almond huller. Very helpful service as well call Larry for your security needs

- Dennis Nunes - Aug 15, 2023 - Reviewed on Google

5 star service. Great communication and attention to detail are what Larry and his team bring every day. We will definitely use again! Gonzalo and his assistant were professional and cleaned up really well.

- Andrea Skonovd - Jul 12, 2023 - Reviewed on Google

Direct Security is trustworthy, honest, quick and so personable as well as professional.
They are differently a 5 star rating in all areas.
Thanks A Million - Carol and Jim McRoberts for all your past and future work.

- Carol Bettincourt McRoberts - Jul 07, 2023 - Reviewed on Facebook

Top notch business, this owner and Gonzalo are very professional and friendly. I would highly recommend this team for your security needs.

- Jill Bettencourt - Jun 29, 2023 - Reviewed on Google

Excellent customer service On-time Products description true to phone conversation Prices competitive

- VL T - Jun 27, 2023 - Reviewed on BBB

The professional and courteous experience I had with Direct Security And Sound Inc. has compelled me to inform all my acquaintances of the quality work, the good communications and the awareness that this company possesses. I am grateful for the hard working efforts and not only their staff, but of the owners who back everything they say, and perform. If someone is looking for what this company offers. I would highly suggest that they contact them and discuss their needs.

- Walter Wesson - Jun 15, 2023 - Reviewed on Google

As always Larry did a great job installing are upgraded driveway alarms. He has also installed our security cameras which we a very pleased with. Would recommend Direct Security for your security needs.

- Janiece S. - May 26, 2023 - Reviewed on Yelp

Loved working with them, very professional!!

- Patty Chesney - Mar 23, 2023 - Reviewed on Facebook

Great company, all the work they did was explained well and very professional 5⭐️⭐️⭐️⭐️⭐️ rating well earned

- joe lopez - Mar 21, 2023 - Reviewed on Google

Very prompt to come out and review work that needed to be completed and to provide a quote. Showed up on the scheduled date and time. Rewired the entire house with new coax and switch box. Very fast and very neat. Very professional company.

- Leland Lomas - Mar 20, 2023 - Reviewed on Google

Love this team and the service provided. They have been honest and prompt through the whole process of have our security system installed. Highly recommend!

- Aj Z. - Mar 01, 2023 - Reviewed on Yelp

Gonzalo provided amazing service! Gonzalo was able to show several of our staff members how to use our mobile devices to monitor our alarm and camera systems. He explained in detail how to playback recorded content to view our camera footage. Gonzalo is very knowledgeable and professional. I highly recommend Direct Security & Sound to anyone who needs service.

- Misti B. - Feb 22, 2023 - Reviewed on Yelp

Direct Security & Sound is a fantastic option for any security camera needs. They are always willing to help and are amazing with troubleshooting anything that comes up. Very knowledgeable. We highly recommend them!

- Priscilla McCrea - Feb 16, 2023 - Reviewed on Google

I love this company ! I’m so glad we have them ! The customer service is AMAZING ! And so are their services ! Thank you so much for all that you do !!

- britney salyer - Feb 11, 2023 - Reviewed on Google

Larry was very knowledgeable , calm and professional. He did respond to our call quickly and took care of our requests.
I highly recommend direct security for any home entertainment need.

- Nelly T. - Feb 02, 2023 - Reviewed on Yelp

Great work. Very professional and helpful

- Big Al - Feb 02, 2023 - Reviewed on Google

Great business wonderful people to work with

- Gene Silveria - Jan 27, 2023 - Reviewed on Google

I've used this company in the past & had nothing but excellent experiences. I used them a couple weeks ago and the service was exceptional again. Keep up the professionalism & friendly service & you'll keep my business for sure.
Thank you,
John

- John T. - Dec 22, 2022 - Reviewed on Yelp

You can not go wrong with this company! Great staff, great company and very trust worthy! Kathy is amazing and always so willing to help! Highly recommend!

- Rella Kennedy - Dec 15, 2022 - Reviewed on Google

Gonzalo and his assistant were amazing! They were on time, professional and finished the project in a timely manner. Gonzalo made few great recommendations that we went with for the cameras. I highly recommend these guys!

- Antoni Saatlou - Dec 09, 2022 - Reviewed on Google

Very helpful, easy and helpful troubleshooting over a phone call

- Kyle Herd - Nov 16, 2022 - Reviewed on Facebook

They are very professional, excellent workmanship, on time an very helpful with meeting your needs.bHighly recommend them.

- Shirley Souza - Oct 19, 2022 - Reviewed on Facebook

Larry, and the guys at Direct Security beat my other bid for security,and sound in a new custom home we are building, they were informative,professional, and fast. Also one of the only sub contractors who REALLY cleaned up after themselves, I will use them again, and you should too!

- Perry G. Jenkins - Oct 07, 2022 - Reviewed on Google

The technician showed up on time and was very professional explaining how the system works I would recommend this company to anyone thanks for your help

- Kelsey B - Oct 05, 2022 - Reviewed on BBB

- Sumeet Bains - Oct 04, 2022 - Reviewed on Google

Larry did a great job and was really fast getting things done even though it was really hot that day. I’m

- Patrick Gonsalves - Aug 18, 2022 - Reviewed on Google

They were very professional and took care of our needs at Reasonable time. I would recommend them time and time again I appreciate them very much

- Celia Baballe - Aug 18, 2022 - Reviewed on Facebook

Great service, knowledge, pricing, and trustworthy. Highly recommend for security and sound systems!

- Mary Neal B. - Aug 04, 2022 - Reviewed on Yelp

We have use Direct Security & Sound, Inc. many times over the past 4 years. They do quality work and employees are very friendly and helpful. I highly recommend this company for installing security systems and top quality technical equipment.

- Carolyn Mendonca - Jul 08, 2022 - Reviewed on Google

- Linda Haney - Jul 08, 2022 - Reviewed on Google

- ray gong - May 23, 2022 - Reviewed on Google

Awesome and quick service!

- Whitney Arriola - May 10, 2022 - Reviewed on Facebook

- Katherine Cozzitorto - May 05, 2022 - Reviewed on Google

Amazing service quick, very experienced and knowledgeable technician his name Waleed. I do recommended for everyone.

- Adam F - Apr 30, 2022 - Reviewed on Google

Excellent job, as usual! Professional, efficient, and completed exactly as we originally agreed upon. We always choose Direct Sound and Security as we know the job will get done right the first time. Highly recommend. Javier and Gonzalo were very communicative and truly wanted to make sure we understood and continue to understand our home security system. So thankful for them!

- Lindsay M. - Mar 31, 2022 - Reviewed on Yelp

Love them at direct. They are professional on time people. They get it done on time. Answers you right away and gets to the job on time and answers your questions.

- Darlene m. - Mar 24, 2022 - Reviewed on Yelp

They installed cameras at Splash & Dash Car Wash in Newman. We’re SUPER HAPPY with their quality service!

- Sandi Solano - Jan 09, 2022 - Reviewed on Facebook

Just updated our 20 year old alarm on our latest home and it works like a charm! Larry did my first home almost 15 years ago and I wouldn’t hesitate to recommend him for any of your low voltage-alarm needs!!! Excellent service and prices, I highly recommend him!!

- David Carillo - Jan 08, 2022 - Reviewed on Facebook

The service Tec was very good and efficient

- Ken Amaral - Jan 07, 2022 - Reviewed on Google

Been using them since I started my business. Always great to work with and always efficient!

- Jenny Roots-Sousa - Dec 21, 2021 - Reviewed on Facebook

I chose Direct Security to install security systems at my home and rental house. Everyone I dealt with was courteous and helpful. The technician arrived on time, was knowledgeable, pleasant and efficient. I appreciate dealing with a locally owned business of this caliber and recommend them to my friends without hesitation.

- Jeff Nunes - Dec 20, 2021 - Reviewed on Facebook

- Kyle Herd - Nov 26, 2021 - Reviewed on Google

As always Larry's installs come out clean and professional. No worries about how it's going to look when it's done.

- Andy Meneses - Nov 26, 2021 - Reviewed on Google

Direct Security has been doing our security for several years. The office staff is great to work with for scheduling & the techs have always fixed our issues. We highly recommend and trust Direct Security

- Adam Chipponeri - Nov 24, 2021 - Reviewed on Google

Worked with Larry and his associates for years. Great service, fair price and we would not call anyone else for security systems, indoor tech setup or outdoor tech setup!

- Jeff H. - Oct 24, 2021 - Reviewed on Yelp

We’ve had the pleasure of using Direct Security many times for multiple projects. We have always had a great experience with Larry and his staff. Always professional, clean and delivers exactly what is asked (if not more). Highly recommend and they’ll continue to be our go to company.

- Megan Silva Piro - Oct 23, 2021 - Reviewed on Facebook

- kathy vaz - Sep 27, 2021 - Reviewed on Google

Technician Gonzalo was great met and answered all needs during appointment. Thank you Direct Security Team

- David M. - Sep 06, 2021 - Reviewed on Yelp

- John Borrelli - Aug 18, 2021 - Reviewed on Google

Excellent work gentleman! Efficient, clean, and quick! Thank you foe the Surveilance system! You guys rock!

- Christian Guitron - Aug 18, 2021 - Reviewed on Facebook

The company was on time, knowledgeable and accommodating to what my goals were with the camera system and the areas I wanted covered. Their work was very neat and clean, and they also offered suggestions as to different locations and means to hide the wiring if that was what I wanted. They exceeded my expectations, were very efficient, and finished the job of installing and wiring eight cameras in about four hours. Would definitely recommend them and would use them again!

- Ashley Williams - Aug 16, 2021 - Reviewed on Google

Great service, quick and so nice!

- Jac Jones - Jul 19, 2021 - Reviewed on Google

- Mark Campbell - Jul 19, 2021 - Reviewed on Google

We had a security issue at our house and called Direct Security to schedule a time for them to come and add additional sensors at our house. Because of our situation, the scheduled someone to come out first thing the next morning. The technician was timely (early!) and very professional. I’d recommend Direct Security to anyone who wants top-notch security of their home.

- Michelle Arakelian - Jul 19, 2021 - Reviewed on Google

Great Customer Service…..

- Jonathan Foster - Jul 18, 2021 - Reviewed on Google

Customer service at its best.
Larry and his crew have been a dream to work with. There attention to detail is impeccable and Lisa in the office jumps through hoops to get thing done.
Don’t hesitate to contact them for all you security & audio needs

- Robert Bell - Jul 18, 2021 - Reviewed on Google

The Tech was great, he fixed our issues and setup cameras on my Iphone.

- American Dairy - Jul 15, 2021 - Reviewed on BBB

TLDR: This company sets a very high bar for all contract work, even outside their field. Excellent work, excellent customer service.

Details:
I had been trying to find a reliable installer for months to do some ethernet cabling but every contractor I called ran the whole package of bad customer service: poor communication, not showing up on time, not providing any quote documentation.

Direct Security & Sound, Inc sets the bar for all contractors. Lisa always returned calls, was super helpful, super friendly, and even, (this is a real surprise) called the day before to confirm the the appointment. I don't know why it's so hard for all other contractors to do this.

The technicians Javier and Gonzalo did an amazing job and were extremely professional. They double checked with us for placement before cutting holes. They worked efficiently, not rushing but also not running up the hourly. They even took the time after the install to make sure my equipment worked.

When they were totally finished I grabbed my vacuum to clean up before putting furniture back to find there was nothing to clean! I was actually shocked to see all the work areas cleaned up so well that you couldn't even tell someone had done any work. They even wiped hand prints off walls!

Great company, great work, great employees!

- Warren Nanney - Jul 14, 2021 - Reviewed on Google

BEST service around, must try their services!!

- Raj’s Flame of doom - Jun 22, 2021 - Reviewed on Google

- JOSH MADRUGA - Jun 22, 2021 - Reviewed on Google

- Ken Amaral - Jun 19, 2021 - Reviewed on Google

Direct Security is very prompt, knowledgeable & professional. I highly recommend them.

- Mike K - Jun 15, 2021 - Reviewed on BBB

- Bill Pelfrey - Jun 06, 2021 - Reviewed on Google

Prompt response and excellent follow up. The staff has been a pleasure to deal with

- Gary Rossiter - Jun 02, 2021 - Reviewed on Google

Good customer service and sufficient knowledge of the work they perform. Will definitely recommend them

- Tariq Abedi - May 27, 2021 - Reviewed on Facebook

- Ginger Keaton - May 27, 2021 - Reviewed on Google

- Monique Romero - May 26, 2021 - Reviewed on Google

Larry and the guys do great work. If you have a problem they fix it. Plus Larry the owner is very accessible, and I really appreciate that. Lisa there office manager is very sweet, friendly and helpful and makes sure your messages and concerns get passed on to the right people. Thanks guys for your service. And thank you Lisa!

- Tim Swanson - May 26, 2021 - Reviewed on Google

Service with a smile and professional

- Carlos Medina - May 25, 2021 - Reviewed on Facebook

Very professional intelligent employees. Very positive and great workers.

- Gustavo Duran - May 25, 2021 - Reviewed on Google

- Leonore Arevalo - May 19, 2021 - Reviewed on Google

amazing services perfect jobs

- Waleed Alzoubi - May 18, 2021 - Reviewed on Facebook

Thank you Henry from Direct Security they did a Great job hooking up my speakers running the wires through my attic did a custom job really happy the way it turned out. Great job guys!!!

- Walt Gomes - May 09, 2021 - Reviewed on Facebook

- Atom storm - May 05, 2021 - Reviewed on Google

We are always please with the service we receive from Larry and his team. They are honest, efficient and best of all personable. Lisa in the office is amazing and was very accommodating to my crazy schedule. You definitely get what you pay for!

- Beth Dias - May 05, 2021 - Reviewed on Google

I used Direct Security and Sound because I bought a non-standard TV Mount (a MantleMount 540 to be exact). I wanted my new LG OLED 65" tv to be mounted over my brick fireplace, and the MantleMount allows the tv to swing down from a high position over the brick to a lower, easier to view position midway over the fireplace opening.

Larry called about 1/2 hour before the scheduled time and when he arrived he was very friendly and congenial. He knew exactly what he was doing, which put me right at ease. We have shiplap above the brick, and I had a hard time finding studs before calling in the pros. Larry found the studs an had my brand new TV (and soundbar!) mounted and looking great in just a couple of hours.

I definitely would recommend Direct Security and Sound. They did a fantastic job for me and now our remodel is completed.

- Bill Latronica - May 05, 2021 - Reviewed on Google

- Carolyn Mendonca - Apr 27, 2021 - Reviewed on Google

Great service Lisa in the office was great help it getting everything planned and laid out Larry and Gonzalo did a fantastic job on the install so it was sleek and a super clean job. Not a fly by night crew they are the best around.

- Gene Silveria - Apr 26, 2021 - Reviewed on Facebook

Direct Security & Sound, Inc. was very professional, knowledgeable and helpful. Lisa was very kind on the phone and was quick to respond to all my emails. Larry was knowledgeable about our property needs and went above and beyond to help us. We have already recommended Direct Security & Sound, Inc. to several friends & relatives and will continue to do so.

- Vickie Mcfarlane - Apr 24, 2021 - Reviewed on Google

Lisa and Larry have always been very efficient and on top of giving us the best customer service. Thank you both for helping us when in need.
Alan & Kathy Smith

- Brooke Smith - Apr 24, 2021 - Reviewed on Google

Great service! Larry the owner will always make it right whatever it may be !

- Irene Nelson - Apr 23, 2021 - Reviewed on Facebook

Friendly and knowledgeable.

- Nico Sousa - Apr 23, 2021 - Reviewed on Facebook

- Melissa Bento - Mar 27, 2021 - Reviewed on Google

These guys do a great job and are very professional!!

- Rich Dyt - Mar 27, 2021 - Reviewed on Google

- Maci B. - Mar 26, 2021 - Reviewed on Google

- Maci Burke - Mar 26, 2021 - Reviewed on Google

Lisa was very professional and polite during every phone call and every text. You can definitely tell she takes pride in herself and also at direct security & sound.

Jeremy Madruga

- Jeremy Madruga - Mar 25, 2021 - Reviewed on Google

I have worked with the company for 11 years with a security system and cameras. They kept the system updated. Lisa is very helpful scheduling appointments and addressing questions. I have just moved and will miss them. It is great to have a monitoring system and excellent customer service. Larry and all of the techs are responsive and knowledgeable.

- Pat Wright - Mar 25, 2021 - Reviewed on Facebook

- David Wetherington - Mar 25, 2021 - Reviewed on Google

Direct Security was AMAZING! I cannot express how great of a job this company did with adding security cameras to the exterior and interior of my home. I have a two story home with a very interesting floor plan and they achieved exactly what I was looking for a clean job with no wires showing routed back to my walk-in closet. I met with the owner Larry initially, he is extremely personable and carefully listens to your needs, we built my order together and his technicians Javi and Michael made it happen. I felt very comfortable leaving the technicians in my home while I was at work, they cleaned up after themselves and showed me how to work my new system remotely. Working All around great experience and very competitive pricing. I will refer them to all my friends & clients.

- Eric Rodriguez - Feb 12, 2021 - Reviewed on Google

Great company and and great service. Took care of our needs at the dairy.

- Dennis Nunes - Feb 11, 2021 - Reviewed on Google

- Melissa Ahlem - Feb 10, 2021 - Reviewed on Google

5 star service. Great communication and attention to detail are what Larry and his team bring every day. We will definitely use again!

- Andrea Skonovd - Feb 10, 2021 - Reviewed on Google

Direct Security and Sound did a great job. Lisa was very helpful and had great communication.
Larry and his guys did a great job installing. Very professional and knowledgeable. Highly recommend if your looking for a nice clean install for any home audio or security needs.

- Marissa Goodfellow - Feb 09, 2021 - Reviewed on Google

Direct Security and Sound staff have been excellent and made my experience with my security systems a real good and reliable peace of mind.
Thanks again for awesome customer service

- Mark B Avila - Jan 27, 2021 - Reviewed on Google

I am very happy with Direct Security & Sound, Inc. They installed multiple cameras around our home and made my family and I feel very safe and comfortable. They were very helpful from when I called and asked for a quote to the day of the installation the price was great too. I will definitely use their services again.

- Jose Hernandez - Jan 26, 2021 - Reviewed on Google

Direct Security and Sound is my go to for alarm, TV, and sound installation. Larry is a good person as well as very good at his job. Lisa and everyone I have worked with are always very nice and helpful.

- Dawn Souza - Jan 24, 2021 - Reviewed on Google

Larry, Michael and the rest of the crew did a highly professional job hanging my TVs and setting my sound system. Also did a terrific job setting up my Sonos amp for my patio speakers. Looking forward to doing more business in the future.