HomeAdvisorGreat service at a reasonable price
BUSINESS REVIEWS
Dilmak Services
15302 East Loop 1604 South, San Antonio, TX, 78223, United States
Write a reviewAbout Dilmak Services
Dilmak Services, nestled in the heart of San Antonio, has garnered high praise for its exceptional air conditioning and heating solutions. Customers rave about their professional, punctual, and value-driven services, highlighting the team's attentiveness and politeness. With a reputation for thorough work, from detailed inspections to clean and efficient installations, Dilmak stands out for its commitment to quality and responsiveness. Their technicians are not only skilled in their craft but also excel in customer service, ensuring that every interaction is as comfortable as the climates they help maintain. Whether it's a late-night emergency call or a routine check-up, Dilmak Services is highly recommended for anyone seeking reliable and professional HVAC services.
Customer reviews
Showing 401–450 of 571 published reviews.
HomeAdvisor
GoogleVery cordial with callout and came within acouple hours of the phone call. Fixed my unit and had a great experience. Definitely recommend! Service: HVAC system maintenance
GoogleJohn and Johnny were very thorough in their inspection of both of my A/C units and provided a detailed explanation and estimate for repairs based on their observations at the time of service.
GooglePositive: Professionalism, Punctuality, Responsiveness My technician was on time. He serviced our unit. There was a slight problem in the end but he came back and corrected it and apologized. They are a professional company with great customer service. Thank you Service: A/C system maintenance
GoogleService: A/C system maintenance Positive: Professionalism, Punctuality, Responsiveness, Value
GoogleService: HVAC system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
HomeAdvisorThe entire team at Dilmak was amazing throughout the entire process. Sandie in the front office was terrific in helping us select the products and services that were right for our home. The installation team, led by Mario, was absolutely excellent. They worked very hard over several hot days up in our attic removing our old AC/HVAC units, installing the new systems, replacing and refreshing alll of our ducts, cleaning the existing ducts, adding a Reme Halo air purifier to each of our new units, updating our thermostats, and setting new drainage lines. They did a professional job on everything, and we are very satisfied with the work by this experienced and dedicated team.
HomeAdvisorThis company has been excellent to work with. My family has been very happy with them and would do business in the future.
GoogleWe called on a Sunday morning after our A/C stopped cooling the night before. The tech Enrique was out a few hours later and did a thorough inspection of both the outdoor and indoor units. He filled up our Freon which was very low and made some recommendations for our next steps for repair. He was knowledgeable and not pushy about Dilmak's available services. We appreciate the quick response and temporary fix that will carry us through until we can schedule a full repair. We highly recommend Dilmak if you have any emergency cooling issue!
HomeAdvisordo a great job ... honest
HomeAdvisorThey were a little early and they called to let me know the customer service was excellent would highly recommend them
GooglePositive: Professionalism, Responsiveness Enrique was professional and courteous. The office personnel kept me updated on service call time Service: A/C system repair
GoogleAll I can say is sandie kidd she is awesome she is the reason why I went with this company whatever she makes she needs a raise
GoogleCalled late at night and they had a service tech out in 30 mins! Great customer service!
FacebookThey were very efficient and respectful of time and property. Mike was super and found the problem with our system.
GoogleService: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleThis was extremely easy and their very honest.
Facebookvery fast and efficient, clean and courteous. showed up when they said they would.
GoogleMike and Derrick did a fantastic job replacing our York system. They were very courteous and professional. Carpet was protected and site was left spotless.
GoogleDuct cleaning Service: HVAC duct & vent cleaning
HomeAdvisorThey responded right away and delivered great customer service. I highly recommend this company.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great customer service and attention to detail. On-time and reliable. Service: HVAC system repair
GoogleThe worker did more than just the check the level of heater and t a/c unit outside He change my filters and check my ducts. He came at a convenient time for me even though it was late in the day. He was also polite the whole time he was there
GoogleService: Cleaning Positive: Professionalism
FacebookIt doesn't matter what time time of day or night ,They are very prompt getting things done.
FacebookThank you so much for installing our unit. You stayed til it was finished. We are so appreciative
GoogleService: Installation Positive: Quality
GoogleService: HVAC system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: A/C system repair
GoogleService: A/C system maintenance
GoogleService: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleWe came home from a day of running errands late in the evening and walked into a very hot situation. We scrambled around looking for providers. Servers we called were not available for up to 3 days later. We came across Dilmak and had an extremely experienced technician at our home within hours. He diagnosed and fixed the issue in minutes. Everything from the cost, communication, and service was enough to make Dilmak our first call provider. Thanks for outstanding service.
GoogleService: A/C system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We were very pleased with the service. Service was professional, on time and thorough. Technicians were very courteous and knowledgeable., Services: A/C filter replacement, Heating system maintenance, A/C system maintenance, Cleaning
GoogleService: A/C system repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The service tech Mike was fabulous. Kept me updated on the repairs and when I could expect the work to be done. The office was very responsive in getting me scheduled for the service and checked to make sure that I was satisfied with the work. Great company! Service: A/C system repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value These guys were amazing! We had an emergency and they squeezed us in and had the problem fixed within a couple of hours. Fast service, professional, knowledgeable and reasonably priced. We will never use a different company for our AC needs. They are, hands down, THE BEST! Service: A/C system repair
GoogleService: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality Very professional and thorough. Service: HVAC duct & vent repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Top notch service! Steven provided same day service on my AC repair. He was thorough, professional, and explained all of the repairs clearly. I was grateful for his honesty and skilled workmanship. Service: A/C system repair
FacebookHe was polite and knowledgeable. Very thorough and checked every detail. I was very pleased. I would recommend your services to others
GoogleService: Repair HVAC Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Quality, Responsiveness, Value Ask for mario, he was very patient in explaining what my system needed to run better, and was upfront about pricing for different services. Definitely recommend to check them out Services: A/C system maintenance, Cleaning, HVAC system maintenance
GoogleService: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Responsiveness Super friendly and professional, didn't try to sell me a new A/C system or tell me mine was illegal like the last company. Service: A/C system maintenance
FacebookVery thorough and very polite.
GoogleServices: HVAC system maintenance, A/C system maintenance Positive: Professionalism
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Used Google to find a York AC repair service. Very happy with outcome. Thank you Mike for getting my AC working again. Mike came back out at my request to check over my air conditioning. Making sure it is ready for summer. Thanks again Mike. Services: A/C system maintenance, A/C system repair
GoogleServices: Install AC, Install thermostat, HVAC duct & vent installation, Heating system installation Positive: Quality, Value
GoogleServices: Thermostat repair, Repair HVAC, Install thermostat, Heating system maintenance, A/C system repair, Heating system repair Positive: Professionalism, Quality, Responsiveness, Value
Frequently asked questions
How knowledgeable and professional are Dilmak Services' technicians?
Dilmak technicians are described as very knowledgeable, professional, courteous, and thorough, often explaining issues and solutions clearly to customers.
How does Dilmak Services handle scheduling and response times?
Dilmak is noted for prompt responses, often providing same-day or next-day service appointments, with good communication and timely arrivals.
What can customers expect regarding honesty and recommendations from Dilmak Services?
Customers report that Dilmak provides honest assessments without pressure to upsell, offering reasonable recommendations and focusing on necessary repairs or maintenance.