BUSINESS REVIEWS

Dick's Pawn Superstore West

About Dick's Pawn Superstore West

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 451–500 of 954 published reviews.

Google

Excellent service, Nice and Friendly People. 😊

Google

Frost & Keyz offer the best customer service in Myrtle Beach!!!

Google

Ask for Stuart in the jewelry department.. great sells man.. and everyone there are just good people..

Google

Always willing to help you out when you’re a good customer! They know what good things are worth!

Google

Ronda is an outstanding person, big heart. Very polite and cares about her job! She took time out of her day to help me pick the perfect gift for my wife.

Google

These guys stepped up and made a deal happen with what I didn’t think had no chance at working

Google

Friendly service very knowledgeable employees. always willing to help you as soon as you walk in someone has acknowledged your presence with a greeting and ready to help in anyway they can. Also check out Rhonda in the jewelry department awesome lady very friendly very knowledgeable let her hook you up with something nice.

Google

Rhonda was excellent and knows about jewelry

Google

Friendly workers. Can always walk and be helped. Very professional. Got to ask for Keith he is the best.

Google

Jennifer and Erin at the Carolina Forest location are awesome! I will always recommend them for anyone needing a loan.

Google

I purchased a Rolex from Jill! She is awesome! She is very knowledgeable about the product and was able to answer all of my questions making the whole transaction a pleasant experience! This was very comforting especially since I am hours away and never actually held the watch. Great communication skills always returning calls or texts right away. A definite asset to the company! I hope to do business with her again!! Buy from Jill with confidence!!

Facebook

Great fast perfect services

Google

Frost and Kim were great !!

Google

The staff was knowledgeable and accommodating prices were fair and a good selection... great place to shop.

Google

Justin was an excellent salesman, helped me find a gift for my brother and gave me a great break on a pistol. Highly recommended.

Google

Very attentive to our needs...excellent customer service ..very cheerfully environment and Jennifer was awesome at getting us a new place to live for Christmas..GOD BLESS YOU THANKS AGAIN LADIES..JENNIFER IS THE BEST! ERIN WAS AWESOME TOO!

Facebook

Dianne in Conway gives the best customer service ever! She's very friendly and very patient. If you need any help stop by the Conway location those ladies will hook you up.

Google

Michele was an absolute joy to work with for my fiance and I for our wedding rings. So very excited!!!! Thank you.

Google

We always work with Erin as she is very professional and works with you. I recommend her for anyone who needs a little extra help

Google

Fast and extremely friendly service! Ask for Tabby! She is amazing!

Google

Love this place! Everyone here always hooks me up with the best prices. Highly recommend

Google

cThe customer service was excellent, Daine was very polite and friendly.The customer service was excellent, Daine was very polite and friendly.

Google

Excellent service, Unbeatable prices.

Google

Tiffany is an awesome lady..

Google

Love how easy the process was but more than anything the amazing ladies who took care of us. Tammie and Lisa made the whole situation a lot better and even offered us drinks and snacks while waiting. I would definitely recommend this service to anyone.

Facebook

Jennifer is amazing, kind respectful.Great attitude😄Highly recomend Dicks

Google

Had a beautiful ring made by Jake and he is the best. He took my husbands wedding band and incorporated it into my engagement ring. The experience has been overwhelmingly positive. Best of the best. Thank you very much Jake! I won’t ever go anywhere else!!!

Google

Kelly and Brandon were awesome. They helped me find the perfect ring for my girlfriend on Christmas!

Google

The customer service was AMAZING! The ladies in that office helped me I needed it the most.

Facebook

They are great and will work with you !

Facebook

Dianne at dicks Title Loan is AMAZING!!!! she helped us tremendously today. we had been to 3 other loan companies and Dicks was the only one to approve us! Dianne was very friendly and helpful during the process!

Google

Tracy was great very customer oriented. Great experience will recommend to other people

Google

Jennifer was excellent

Google

Both ladies were very helpful in the store. Had some questions about jewelry and they help me with my decision. Will shop there again

Google

Thanx Erin cook

Google

Tracy has been so helpful and very speedy getting things together. I highly recommend Dick's Title Loans.

Facebook

That they are highly a great place to take a loan out with an I've had wonderful experience dealing with Ms Tiffany Anderson an she has been really amazing person to deal with thru my process the whole time I've had my account with them.

Google

Tabitha and Jackie were amazing people!! Nice and friendly! Made this process so easy!!! Thanks you ladies!!!

Facebook

Ms. Dianne was such an amazing help to my husband and I. She was very polite and helped us understand everything about the loan. Thank you so much Ms. Dianne

Google

Brandon is the best ever.... and the boys Aaron and justin are the great as well.. I would not do business with anyone else..

Google

Was referred here. The process is painless as long as you have all your documents ready. Erin explained everything I needed over the phone and took care of me when I came in. Great customer service and community driven.

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.