How do you summarize nearly half a year of trauma? The answer is simply, you don’t. We’ve already told the story numerous times. We were of displaced from our home due to silica dust contamination. I suffered from chemical pneumonia for about two and a half months. I find it much easier to tell a happier story. Dawn and Ryan of CRS saved us so much time, heartache and trouble. Remediation for silica dust is a very lengthy and difficult process. Throughout this process, Dawn insisted on perfection. She knew that the dust had caused a lengthy illness, and was relentless in making sure protocol was followed, documentation was recorded and provided, and communication lines were always open. I truly believe she was equally invested in making sure the job was done right. But Dawn and CRS went SO far above and beyond just “right.” I don’t use certain words frivolously. Blessed is not a common word for me. But I truly feel blessed to have chosen CRS to help us through this. I know this beyond a doubt, since another restoration company (not of our choosing) came before her. And in a sampling of 4 different areas, that company failed all four tests for silica dust. When CRS was finished with the job, it was a new house! I can’t thank Dawn, Ryan or their staff for all of their help, coordination, guidance, patience, and professionalism. Hopefully this will let other people in a bad situation know that there are good people, ready to help!
BUSINESS REVIEWS
Contents Restoration Services
1022 Pressley Road, Charlotte, NC, 28217, United States
Write a reviewAbout Contents Restoration Services
Contents Restoration Services in Charlotte specializes in restoring clients' possessions with precision and care. Praised for their swift and effective response, they are a trusted ally in times of distress. Their meticulous approach to remediation, particularly in challenging situations like silica dust contamination, has earned them heartfelt accolades. Dawn, Ryan, and their team are celebrated for their relentless pursuit of perfection, ensuring that every protocol is followed and every item is restored to its former glory. Their commitment to excellence and open communication has not only restored homes but also provided peace of mind. Clients feel blessed to have chosen Contents Restoration Services, a company that goes beyond the standard to transform calamity into comfort.
Customer reviews
Showing 1–3 of 3 published reviews.
Thankful for this group’s quick response. So helpful in getting things taken care of efficiently and effectively.
Very reliable and professional and good communication.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
With the incredible rains we had in Charlotte yesterday, our basement flooded. We contacted our trusted plumber, Tim Breault, who recommended Will and his team….and they did not disappoint. By 8:00 PM (called them late afternoon), the work was done!!!! Thank you Will and team. I hope and pray we never need you again, but if we have a restoration issue again, you will be our first call.
Came home to water gushing out of the bottom of my gas water heater. Called Contents Restoration and they actually picked up the phone at 5:30 on Friday afternoon!!!. They were at my house within the hour with 3 guys, 1 lady. 5 minutes later after they came, a licensed plumber (their referral) got there to get the water all shut off and assess the situation. The water was all cleaned/sucked up, baseboards removed and 7 fans along with a big dehumidifier were put in to begin the drying process. I would recommend this company any day, all day!
Every interaction was exceptionally friendly and informative. All work was skillfully done with very careful attention to detail. I am completely delighted with the finished product and would happily refer them to others needing their services.
They were very professional, communicate well, and was quick completing my repairs. I will use them again and I recommend them to family and friends!!
Frequently asked questions
How quickly can Contents Restoration Services respond to emergency water damage?
Contents Restoration Services typically responds promptly, often arriving within an hour of contact to begin water extraction and drying processes.
What types of restoration issues does Contents Restoration Services handle?
They handle various restoration issues including water damage, flooding, silica dust contamination, and related cleanup and drying services.
How does Contents Restoration Services communicate with customers during the restoration process?
The company maintains open and clear communication, providing updates, documentation, and guidance throughout the restoration to ensure customer awareness and satisfaction.