BUSINESS REVIEWS

Connecticut Behavioral Health Associates

About Connecticut Behavioral Health Associates

Connecticut Behavioral Health Associates, nestled in the heart of New London, is a highly regarded mental health clinic where compassion meets expertise. With glowing testimonials spanning nearly a decade, clients consistently praise the dedicated team, from the doctors to the staff, for their exceptional care and support. Dr. Noaman and Dr. Awwa, in particular, receive accolades for their life-changing impact and personalized approach. The clinic's professionals are celebrated for their attentiveness and ability to foster significant improvements in clients' well-being. Whether it's through therapy or comprehensive mental health services, Connecticut Behavioral Health Associates stands out as a trusted partner in their clients' journeys toward better mental health.

Customer reviews

Showing 1–50 of 147 published reviews.

Google

Always a pleasant experience.

Google

The CBH team are extremely trustworthy and committed to helping their clients! Very refreshing after 38 years of trying to get the proper help!

Google

Our first visit staff very friendly. So far so good!

Google

Everyone was very nice and professional to me.

Google

Everything‘s been good Bridgett is very nice I’m having hard times with the medicine I’ve been asking for paperwork for Mutual of Omaha they faxed it over twice and I’ve been waiting two weeks for extension to September 5 because I’m on the new medicine for work which is very stressful and anxiety for waiting on this

Google

Ralph Hirschfeld, APRN is an incredible provider; I highly recommend going to CBHA of Norwich or New London to see him. He is a gem of a provider. Many times, he has gone above and beyond for me to ensure I receive the best possible care. I would also like to highlight the staff and office manager are top tier, and make you feel very welcome in their practice. I would highly recommend CBHA & NP Hirschfeld.

Google

The staff really is the best My calls are ALWAYS promptly returned, and they are extremely pleasant

Google

I’ve had such a kind and positive experience so far! Would recommend.

Google

Very happy all I can say

Google

Absolutely making a difference in my life.

Google

Very happy and satisfied with the care I receive.

Google

Dr T is great. Office staff great 😊. Ty

Google

The counselors rarely care about my problems they listen and give good advice my counselor and I Have a good relationship I talk about things that I can’t talk about with anyone else that’s why it’s so good

Google

Mr. Ralph Hirschfeld has been very good for our special needs child. He is kind and a good listener, and he grasps our issues quickly. His modest changes in medication have helped our child tremendously!

Google

Renata is a wonderful and major support of mine. I always look forward to our sessions in good times and bad. Very kind, compassionate, and helpful.

Google

It was very easy to get the link to be able to talk to Dr. Awwa. Thank you

Google

Dr Awwa is a blessing to me and has been to my family. He has patiently seen us through some rough times. I have needed his help in some difficult situations and He was right there backing me up and doing everything to help. He has my upmost respect and trust. You can sense his love in helping people to get better. I know it's not just a job and money with Him at all. Generally His staff is the same as He is. Sometimes there are issues in the office but it gets resolved and things go smoothly again. I consider Dr Awwa to be part of my foundation. I know I can get help and understanding as well as medical care that is 100% trustworthy. I could say so much more. See for yourself, you'll be glad you did.

Google

I absolutely love Dr Awwa. I have been going to him for a long time. He knows what works for me and I am completely open and honest with him!!

Google

Stephanie Langlois met with me for the first time yesterday. She was professional, engaged, sensitive to the depth of what I was sharing. I truly look forward to working with her.

Google

Ms Perry always professional and makes you feel comfortable talking to her. I feel she truly wants to help with my issues.

Google

Excellent counseling services. Extremely intelligent, empathetic and compassionate counselor.

Google

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

You did the best you can. Dude you a have logistic problem that why is so hard for me come here. But ain’t no time for bullsht.

Google

I have been a patient for many years and have always been well-taken care of. The staff are qualified, knowledgeable of the latest treatments, compassionate and professional. I really appreciate the various locations, which provide multiple opportunities for appointments, and the various treatments available. The care offered is exceptional. The service is impeccable. The results are amazing. Truly a lifesaver.

Google

I've been treated with care and compassion since I began with their spravato program almost 2 years ago now. Julie Zito and Karen Barber are both very lovely people to work with. My only complaint was that the director Dr. Awwa stopped seeing patients in person, which is a shame because he is certainly a very competent professional and I believe that the patients under his direction would greatly benefit from his increased presence in the office. Overall I would recommend their spravato program to anyone with treatment resistant depression who has not found relief elsewhere.

Google

Since becoming a patient at cbha, I am a whole new person and I am forever grateful for this. You know how you can tell when people truly care about you? Thats the feeling I have at every appointment with Mrs. Hui. She truly does care and she is top notch. She even notices things that I didn't have to say out loud and helped me with them, such as my hand tremors. The secretary is also the best and makes it a very comfortable experience when going in person. Anyone lucky enough to have found cbha, is lucky enough! I hope if you are reading this review and are looking for a great place, that you call and see if they have openings. If you are looking for a place where you are cared about, as well as a place that has the best doctors and staff, this is it. If I could give 100 stars, I honestly would. My confidence is back, I look healthier ever month, my family and friends notice big changes and it's almost all because of cbha. I wish anyone reading this the best of luck with your journey. If I could do it from the place I was at (the lowest imaginable), anyone could, especially you! 🫶💖

Google

My prescriber is fantastic! very understanding, very kind, and I’ve been very pleased with my experience. Knocking off a star because it’s incredibly hard to get in touch with the receptionist when I need something urgently from my prescriber. Everyone is otherwise very kind and it is easy to schedule appointments by call.

Google

My son saw Anne for years. She was just the best, and I really wish we could still see her. If you see this Anne, we miss you!

Google

CBH has helped me manage depression with just one medication. Dr. Noaman is professional and understanding. I like the reception staff & the waiting area is nice.

Google

I have going to Connecticut behavioral health for at least 15 years and Adelia has always been kind, considerate, thoughtful and goes above and beyond to help me with my appointments. She’s even called me on a Saturday, so I don’t think it gets better than that. Also Donna Shein is amazing. She and everyone there listen and care.

Google

Edelia is the most wonderful, competent, and one of the most unbelievably helpful members of the CBHA team! She has been the ONLY one in the past 4 years who can get things done. I have called other offices and left several messages with NO response, on numerous occasions. Edelia is amazing, kind, courteous and above all else, respectful! Whenever I hear her voice on the other line, I feel calm and confident that I am being taken care of. I have seen her take on the work from other offices and do it with grace and confidence.

Google

I have had at least 10 doctors in the past 20 years and my mental health has never really improved . George Costanza is the first person who has actually listened, truly cared, and thought outside the box. Now that I am properly medicated, I feel better than I have in years. He is a truly top notch provider and I recommend him to the highest degree

Google

Connecticut Behavioral Health is an overall 100% great place for mental health treatment I would recommend it to almost anybody nothing bad to say about it the best doctors for mental health psych etc etc definitely would recommend this to anybody!!!

Google

Everyone was very nice and professional to me.

Google

The staff really is the best My calls are ALWAYS promptly returned, and they are extremely pleasant

Google

I’ve had such a kind and positive experience so far! Would recommend.

Google

Very happy all I can say

Google

George & Jolene are the best. Best Doc I ever had and Jolene is the best secretary hands down!!!!

Google

I don’t know where I’d be if it weren’t for ALL the staff at CBHA.... Thank you for keeping me going during this “pandemic”... Life is hard enough already on a “regular basis”... I owe it to you ALL for sticking it out. When SO many others have played “pass the buck” with ME....thank you. Truly.

Google

These are very experienced and dedicated medical professionals.

Google

Stephanie is THE BEST therapist I have ever had!

Google

This place is really good, i’m speaking on my experience here after being their patient for about 2 years i think give or take. the staff is kind and always pick up and if they don’t they ALWAYS return calls in a timely manner, they even call to see about giving me better appointment options when people cancel etc. and miss kozak who i see is so kind and overall really does care about you as an individual. i’ve never experienced anything but clinical coldness from most psychiatrists in the past but she’s not like that, she really cares about what’s going on with you. the staff is great, it’s very clean and organized, and now during covid they offer video appointments to ensure everyone is safe. this place is professional and the staff are kind and efficient. thank you all for what you do every month to help me! sincerely, -Lily s.-

Google

Understands symptoms and proper medication one should be one. I also like how they call as a reminder for appointments. Doesnt take to much time out of my day and seem to be getting great results so far.

Google

The staff and doctors at CBHA are attentive, caring and professional people. I am so glad to have found a group I can trust, who actually listens to my needs.

Frequently asked questions

What types of mental health services does Connecticut Behavioral Health Associates offer?

Connecticut Behavioral Health Associates provides a range of mental health services including psychiatric medication management, therapy, counseling, and specialized programs such as Spravato treatment for depression.

How can I schedule or change an appointment at Connecticut Behavioral Health Associates?

Appointments can be scheduled by phone, and the staff is generally responsive to calls. Some patients report occasional difficulty reaching reception urgently, but calls are usually returned promptly.

Are telehealth or video appointments available at Connecticut Behavioral Health Associates?

Yes, Connecticut Behavioral Health Associates offers video and telehealth appointments to accommodate patients who prefer or require remote sessions, including for medication management and therapy.