Positive: Professionalism, Responsiveness Everyone we dealt with at Coach was top notch. Very good service. Thanks.
BUSINESS REVIEWS
Coach USA Moving and Storage
30 Main St, Ste 14, Ashland, MA, 01721, United States
Write a reviewAbout Coach USA Moving and Storage
Coach USA Moving and Storage, based in Ashland, is a trusted name in the moving industry, renowned for their professionalism and high-quality service. With glowing reviews, customers have praised their punctuality, efficiency, and the exceptional care taken with belongings. The team, often highlighted for their work ethic and pleasant demeanor, ensures that each move is handled with the utmost attention to detail. From meticulously wrapping large furniture to skillfully disassembling complex bed frames, Coach USA Moving and Storage consistently delivers a seamless moving experience. Their commitment to customer satisfaction is evident, making them a go-to choice for a stress-free relocation.
Customer reviews
Showing 1–14 of 14 published reviews.
Positive: Professionalism Hi, The team here is super helpful and detail oriented. Very happy with my experience.
Had such an amazing experience with this company!! Highly recommend!!!!!
Positive: Professionalism
Positive: Quality I had a great experience with Coach USA, the guys came on time and packed my belongings securely, carefully and without damage. I was very happy with the process and the assistance I received from Britnee in the office, she was helpful and pleasant
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Responsiveness Vanessa was amazing!
Moving is not an easy task to orchestrate with many logistics to coordinate. While we would love to have had a confirmed moving date and time specified a bit sooner (which we understand is easier said than done), our communications and moving experience could not have been better! The crew that arrived to load was very polite, professional and helpful. They took great care in wrapping items and making sure that nothing would be damaged, as though it was their own. I cannot say enough about how positive the experience has been so far. We are looking forward to our delivery date and another great experience upon delivery with Coach USA Moving and Storage!
Positive: Professionalism, Quality
Positive: Professionalism We were very pleased with the gentlemen who loaded and unloaded our furniture and goods. They were very professional and enjoyable to be around. Everything was in good shape. Please give our thanks to all the guys. Thanks, John Gehlhaus
Positive: Professionalism, Responsiveness
Positive: Professionalism, Quality, Responsiveness I would certainly use them again. The movers were professional and quick. Only had 2 old plastic patio chairs broken. Minor scratches on a few pieces of furniture but that's the cost of moving. I wish I had found them without a broker.
Positive: Professionalism, Quality, Responsiveness, Value The Coach USA movers called from the road and arrived promptly at the beginning of my time window. Just 2 (Sam & Richard), but they worked like they were 5. So very impressive. They impeccably wrapped my large furniture. Broke down and boxed my glass top kitchen table. Disassembled my large adjustable bed frame and packed the truck within my estimate. Not a word, just pleasantly went about their work. Never stopped until the job was done….a 7 room house! I just can’t say enough about the care, professionalism and work ethic of these two individuals. Absolutely the best! Thank you, JRowe
The movers were great, but my mattress arrived without any plastic wrapping. Not sure what happened. Overall a positive experience though.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
Even though we could t go ahead with the move because they only do out of state moves they were very polite and informative.
This is my second time I'm using Coach USA. We were redoing or hardwood floors and needed some of the furniture moved to our garage. Even though this was a small move, they accommodated us in such a short notice. The guys were quick and efficient and made it look easy. This company will be my go-to movers every time I need moving services.
The size of my move increased by the time the moving team came because I decided, at the last minute, not to sell the furniture I planned to when they quoted me originally. When Ron and his crew arrived, they prepared a new estimate before they started to load and we came to agree to the final cost, which was very reasonable. Ron went over all the paperwork with me, answered all my questions and proceeded to begin packing and loading. I received all my items within a few days, without a single missing item!
I had all my belongings in a storage unit and I have not seen my things for a year! When Coach came to load their truck, they helped me repack many of the boxes at a discount rate. They packed my furniture with pads to protect them during transportation and everything arrived safely. Highly recommended moving company!
Coach is a great moving company. I used them a few weeks ago. I spoke to a few other companies but got very comfortable as soon as I started to talk to Coach. They took the time to explain everything professionally. Before the pickup, they contacted us and gave us some packing advice. Delivery was done and everything arrived in great shape.
Frequently asked questions
Does Coach USA Moving and Storage handle local moves or only out-of-state moves?
Coach USA Moving and Storage specializes in out-of-state moves and does not provide local moving services.
How does Coach USA Moving and Storage handle changes in the size or scope of a move?
If the size of your move changes, the team will prepare a new estimate before loading and confirm the final cost with you prior to starting.
What precautions does Coach USA Moving and Storage take to protect belongings during the move?
The movers use padding and careful packing techniques to protect furniture and belongings, and they may assist with repacking boxes if needed.