This is the second mattress we’ve purchased from Chris in the past couple of months. Not only did he meet us at the store after hours, but he helped us load and secure the mattresses for the ride home. His customer service goes above and beyond! The mattresses are great too!
BUSINESS REVIEWS
Cleveland / Akron Mattress by Appointment
4174 Wheatley Rd., Richfield, OH, 44286, United States
Write a reviewAbout Cleveland / Akron Mattress by Appointment
Cleveland / Akron Mattress by Appointment in Richfield offers a personalized shopping experience for those seeking a perfect night's sleep. They understand that mattress shopping can be overwhelming, which is why they've simplified the process. By operating on an appointment basis, they ensure that each customer receives individual attention and guidance. Their selection includes a variety of high-quality mattresses to fit any preference and budget, without the pressure of a traditional retail environment. Experience the convenience and tailored service that makes mattress buying a dream.
Customer reviews
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Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
I’m very happy I want here two times already and they do everything they can to make sure you’re satisfied
I was able to make an appointment for the very next day and he worked around my schedule. It was quick and easy with no pressure.
If I could I would give them 10 stars. Such nice people from start to finish answering all my questions. When I got to the store chris was very polite and went above and beyond to ensure a great buying experience. Even got same day delivery which is so hard to come by. Thank you for being such a great company with affordable rates and great customer service highly recommend.
Super great experience! Very hands on and informative of the mattresses displayed. The gentleman we worked with, Chris was very helpful and displayed alot of patience when it came to our decision making. To top it off they were very flexible with the delivery scheduling. Thank you guys much. The ladies love their mattresses.
Frequently asked questions
How can I schedule an appointment to visit Cleveland / Akron Mattress by Appointment?
You can schedule an appointment by contacting the store directly; they offer flexible scheduling and can often accommodate next-day appointments.
What kind of customer service can I expect during my visit?
Staff are described as polite, patient, and helpful, providing detailed information about mattresses and assisting with decision-making without pressure.
Is delivery available and how is it handled?
Same-day delivery is sometimes available, and staff assist with loading and securing mattresses, offering flexible delivery scheduling to fit customer needs.