BUSINESS REVIEWS

Citadel of Wilmette

About Citadel of Wilmette

Citadel of Wilmette emerges as a premier destination for those seeking attentive and patient-focused care. With a team that goes above and beyond, they offer exceptional support across various services, ensuring residents receive top-notch attention. The staff, praised for their kindness and dedication, includes skilled nurses, CNAs, and therapy professionals who excel in aiding with mobility and rehabilitation. The facility is not only known for its clinical excellence but also for its accommodating nature and commitment to creating a pleasant environment for recovery and well-being. The culinary offerings are noted for their quality and generous portions, contributing to the overall positive experience. Citadel of Wilmette stands out as a highly recommended choice for quality care within the community.

Customer reviews

Showing 1–50 of 78 published reviews.

Google

I am an employee of Citadel Care Kankakee Il. I enjoy coming to work. It is a warm, family like atmosphere. The employees work as a team. Our residents care is a priority with all staff.

Google

The management and administration team is exceptional! The best team I have worked with in my 13 years of nursing! Great place to work with opportunity to grow.

Google

I truly enjoy working in this facility I love how we come together to get the job done..we had change in upper management & our administrator truly make sure we get the job done and do it right she strives for perfect not half SsA.. I been in the nursing field for over 19 yrs must say they very understanding.. I love my residents they may say I make their day but I inform them they make mine🥰

Google

The social worker, Sherri, was wonderfully helpful. She really helped us navigate the referral system. All the nurses were responsive to are questions and requests.

Google

I had a visit to this location and the staff was nice and very attentive to my needs.

Google

The staff did a great job in terms of communication. The room was always kept organized and clean. They made sure to inform me on any information that was new.

Google

The staff were great and very motivating. The rom was nice but the bathroom space could be better utilized. No space, shelving, hooks to put stuff, yet plenty of space to add those things. Even the mirror above the sink did not open to reveal a medicine cabinet to store essentials. I had To store everything , including towels on small sink or on grab bars which I needed to use to get up from toilet. A quick trip to IKEA would have solved all these issues. Staff was great, food horrible (although they would substitute when asked, ) therapists were wonderful. Therapists Chloe, Zoe, Mike, Donna and Charlene really helped in my recovery. Nurse Ron and Ivan, a CNA were also exceptional!

Google

All of staff are very friendly and so nice to my brother John. The Activity Director Jobany is so great planning all kinds of fun things for the Residents, and everyone really likes him.

Google

Excellent facility for Rehabilitation & Nursing Home. All staff does great job & takes care of elderly people who needs real help: 1. Doctors 2. Nursing Day Shift (7am-3pm) 3. Nursing Evening Shift (3pm-11pm) 4. Nursing Night Shift (11pm-7am) 5. Physical Therapy 6. Occupational Therapy 7. Speech Therapy 8. Social Work 9. Activities 10. Culinary Services 11. Housekeeping On behalf of my father who was in Rehabilitation department 2.5 months I would like to express my deep appreciation to all staff of "Citadel of Northbrook" for their excellent job!

Google

My mom is a resident at Crescent Care and receives exceptional care! Since her admission and completing the physical therapy she is now walking again and enjoys the wide range of activities that the activity director and his staff members offer each day. From the front desk staff, to the nursing, activity, physical therapy, and administrative staff the Crescent Care team is highly professional, caring and compassionate. I am so grateful that we choose Crescent Care for my mother’s long term care!

Google

Staff and clinical team are patience,kind and professional when approached by family members with questions and make sure the family members get the answers that they are looking for in a timely manner from the appropriate team members

Google

nurses need to come to rooms when cna's are too busy..Residents laundry SHOULD not be sent out ..only bedding and towels and gowns . A nurse refused me a medication .[ NIGHT NURSE ] Did not receive till morning shift .

Google

My Mom was cared for at Crescent Care home since January of 2022. She was well taken care of while there. Mom was also under Hospice care while at this facility. The staff at the facility was always kind and supportive to my Mom even when she wanted to just be left alone. All and all Mom was well taken care of. Thank you to all the staff at Crescent Care!!!!! Pam Jenkins

Google

Facebook

Great and compassionte staff

Google

I Really Enjoy my Resident and the joy they bring to me and my Staff daily. Without them would be no us. “The Love of the Residents”

Facebook

The memory care department is top notch

Google

Facebook

citadel treats their residents as if they were family. The love compassionate and understanding as an individual is always above my expectation

Facebook

working here past 3 yrs! we're family!!! and 5 years before when it was manor care!

Google

Everyone was very good with helping my mother and me. Thank you so much! ❤

Google

If your looking for a place for your loved ones to go for a short stay or long stay look no further. We care here how we care for your loved ones. I've worked here for 6 years and would recommend anyone of my loved ones to get therapy here. I've seen people come in that couldn't walk but came in with the will to walk and with therapy they left walking [this isn't for everyone but I have seen it happen]. Thank you Citadal for believing in me and giving me a chance to work for you...

Google

Maintenance is the best.

Google

Facebook

Facility is very clean staff is friendly and caring.

Facebook

housekeeping!!!!! kitchen!!!

Google

BEST PLACE TO WORK!!! Comfortable home like environment. Offer residents comfort, independence and happiness. I cannot say enough about how great this facility is! Everyone are very helpful and cooperative from the owners to the administrator to each department…..feel fortunate to have joined this company and will grow old with it☺️ LOVE IT💕

Google

From the moment you walk in staff is friendly and caring. :)

Google

This facility is so clean and has an amazing clinical and administrative team. I would highly recommend this facility to all!!

Google

Facebook

Social Services' care about their residents and are a great at being the contact person as well as providing a wealth of information.

Google

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

I've been here twice so far. The residents are very friendly and easy going. Probably the most friendly ones I have encountered. All staff is very helpful and are willing to help with any questions you may have. I definitely will come back here and encourage other agency nurses to do so as well. Thank you Crescent Care for your generosity.

Google

I have a family member there and he loves all the activities they do. The director Jobany does an awesome job providing fun and educational activities for the residents. I highly recommend placing a love one in the facility.

Google

Love working there best company to work for .

Google

All of staff are very friendly and so nice to my brother John. The Activity Director Jobany is so great planning all kinds of fun things for the Residents, and everyone really likes him.

Google

Nice place, clean and staff is nice and professional.

Frequently asked questions

What type of care and services does Citadel of Wilmette provide?

Citadel of Wilmette offers rehabilitation, nursing home care, physical, occupational, and speech therapy, social work, activities, culinary services, and housekeeping for residents.

How does Citadel of Wilmette support resident activities and engagement?

The facility provides a variety of fun and educational activities planned by an activity director to promote resident engagement and enjoyment.

How does Citadel of Wilmette handle communication with residents and families?

Staff and clinical teams are responsive, patient, and professional, ensuring timely communication and addressing questions or concerns from residents and families.