Chinook Heating And Air

Name: Chinook Heating And Air
Address: 303 n Belfair ct, Kennewick, WA, 99336, United States
Telephone: 5097361121
Rating: 5.0

HVAC in Kennewick WA
Star Score
Average 5.0 / 5
Reviews & Ratings 1227
VISIT WEBSITE
REVIEW Chinook Heating And Air

Chinook Heating And Air, nestled in the heart of Kennewick, stands out for its exceptional HVAC services. With a reputation for professionalism, punctuality, and quality, they've garnered a loyal customer base. Their technicians, like the commendable Antonio and Terence, are not only experts in their field but also exhibit unparalleled kindness and patience, even amidst playful pets and a barrage of customer questions. Whether it's a routine maintenance check, a thorough system diagnostic, or a new heat pump installation, Chinook's team is praised for their responsiveness and value. Customers like Monica Hatcher and Arlene Chinsky attest to the thoroughness and informative nature of the service, ensuring that every interaction leaves homeowners more informed and comfortable with their heating and cooling systems.

- Sharon Peterson - Sep 12, 2025

Alpha came promptly to assess why my newly purchased HVAC system thermostat was not responding to my directions. She provided a temporary solution. Next day service tech Abraham arrived and within 1/2 hour determined the source of the problem and corrected it. I am a happy camper now...no more awakening at 3:15 AM with the house temp 74 when it set the evening before at 68.

- Francis Aiello - Sep 11, 2025

Andy was prompt, worked quickly, and communicated his findings in a professional, yet friendly way. Well done. Our HVAC unit is problem free and keeps the house comfortable. Cant ask more than that. Were on a service plan and I dont recall how much it breaks down to for each service call Its a great deal. Thank you

- James Keene - Sep 04, 2025

Abraham arrived on time and did a great job replacing the worn out parts.

- Reynaldo Reonal - Sep 03, 2025

Was prompt and efficient.

- woodrow ostic - Sep 02, 2025

Prompt response to a weekend failure. Ronald was polite, responsive to the issues and fully explained the solution. Well done Ronald, thank you Chinook.

- Ray Barnes - Aug 30, 2025

Very friendly, polite, professional, and knew what he was doing. He programmed our unit so we could operate ourselves. Thank you

- richard schubert - Aug 29, 2025

Heriberto is always knowledgeable and polite! Thanks for ur great service!

- Hope Garcia - Aug 27, 2025

Eddy did an awesome job. He was happy to take follow up calls to answer some additional questions from his service. Much appreciated. Thanks

- bryce holmes - Aug 27, 2025

Very professional

- Rich Rios - Aug 24, 2025

Called because our AC wasn’t keeping up. The tech was there by midday. Our tech, German, was polite, kind and thorough. He helped us understand what was wrong and what the options were. Thanks Chinook!

- Faustin Stevens - Aug 22, 2025

Chinook was out today to perform one of the twice yearly maintenance. The gentleman that came out was verry knowledgeable and answered all our question. I would highly recommend them!

- Eydie Dean - Aug 21, 2025

Chinook Heating was prompt, thorough and knowledgeable in servicing our HVAC system. Technician Victor did a good job and we feel ready for the coming winter.

- Frank Hewins - Aug 19, 2025

Julio, arrived on time, and was courteous. Made sure that my filters and batteries on my thermostat were changed. Great service thank you.

- Elizabeth Carrasco - Aug 18, 2025

Ron was professional and he did a good job, was courteous and was ready to answer any questions. Glad I signed up for the maintenance program.

- Riki Kane (Yacht Rock BDK) - Aug 18, 2025

I had a good experience with chinook. I called and they had their guy here within a hour!! He was very knowledgeable and got my air conditioner working. Victor was his name.. Good personality and did his job well. My only complaint was the cost...lol. (it was actually reasonable).
Thanks chinook...I appreciate your quick response and the good help I got..
Give that man a raise!!

- Kathleen Rausch - Aug 15, 2025

As always, excellent service from the Chinook Heating and Air family. Andres is very thorough and willing and ready to answer any questions. Highly recommend.

- Jon Juette - Aug 13, 2025

Very professional and efficient. Victorino is a pleasure to talk to and very knowledgeable

- darrell stultz - Aug 13, 2025

Ask for Eduardo if you need a tech — he’s the best!

- Eric Johnson - Aug 08, 2025

Victor did a through check on my HVAC equipment. The best I have ever had!

- Carol Trump - Aug 04, 2025

- Phyllis Geiger - Aug 01, 2025

Ronald was great. Super knowledgeable, friendly, and professional. Highly recommended - also, very dog friendly! 🤙🏼

- Jason Bjorgo - Jul 31, 2025

They came at scheduled time. Extremely professional, explained everything thoroughly. Excellent customer service.

- Sharon Loos - Jul 31, 2025

Chinook has been a pleasure to work with. They are very competitively priced, are available to answer questions, and their staff is very professional and pleasant.

- Aleen Hyer - Jul 31, 2025

Andres was very professional and respectful. Have used this company for a number of years. Highly recommend. I appreciate geting their reminder when our service is due.

- Bonnie Crume - Jul 29, 2025

Excellent service as always! Very friendly and professional. 5 stars.

- The Greens - Jul 29, 2025

Eduardo did a great job for us today! Only thing was I thought with the plan we have we didn’t have to pay for Eduardo to drive out here. Everything else was wonderful! Thank you!

- Randall Kemman - Jul 28, 2025

Excellent, fast service repair!

- Jim Creer - Jul 27, 2025

We’ve used Chinook for all of our heating and AC needs. They are very fast and very friendly. All of their techs are very professional. I would recommend them to anyone.

- Austin Shively - Jul 24, 2025

Amazing service! Highly recommend Chinook and signing up for the 365+ program. German was very knowledgeable, fast and reliable. I appreciate all the work they do. Thank you!

- Blanca Campos - Jul 19, 2025

we went through another company who tried to upsell us, and was not really understanding we needed to get mileage out of our 'aging' system. Chinook worked hard to help keep ours going, was receptive, and said however we can help we will. great people! and very competitive pricing. 😁 and, they found the issue the others missed.

- John Worster - Jul 15, 2025

Tech was very knowledgeable, professional and very respectful of my home. Such a good experience would recommend these guys!

- Emilio Garza - Jul 14, 2025

On time and repaired to my satisfaction

- David Beals - Jul 14, 2025

- Marietta Jones - Jul 14, 2025

We were so grateful for Ronald's professional knowledge. He was a lifesaver since it hit 104 degrees today. He was very thorough and spent quite a bit of time trouble shooting the problem. We gladly give him 5 stars.

- Sherry Paulsen - Jul 14, 2025

I highly recommend Chinook Heating & Air - excellence in maintaining Heating & Air services!

- Ester B - Jul 11, 2025

great and friendly service. knowledgeable, gave us options about how to go about getting our system repaired or replace.

- Edgar Silva - Jul 03, 2025

My A/C wasn’t blowing cold air. I called Chinook. The process from beginning to end took less than four hours from the time I called to the repair of my A/C. On a 100 degree day, the timeline was amazing. Thank you for being so prompt and thorough. I 100% recommend this company

- Scott Squyres - Jul 02, 2025

Wonderful, professional. Thank you ! You are so thorough and a pleasure to meet. God bless you and your family, this company has a the best employees. I thank you so much!

- Robin Jackson - Jul 01, 2025

Victor helped with our semi-annual maintenance. He was very kind and professional, explained thoroughly, and provided documentation of all system checks.

- Michael - Jul 01, 2025

Great service. Always gets us on the schedule quickly.

- Amy Carter - Jun 25, 2025

Had the house ducts cleaned today and the techs were very professional, friendly, and hardworking. Thank you for delivering great service and a quality job!

- Teresa Schlotman - Jun 19, 2025

You guys showed up, got Wright to work after three deliveries. We got the right equipment and they proceeded to install, the guys did a good job of installing the new unit had a little problem with the thermostat, but a technician came out. Got me on my right track. All is good so far.

- tom ditch - Jun 19, 2025

This company was easy to work with, Responsive and they communicate well. Pricing is fair.

- Todd Fletcher - Jun 18, 2025

Chinook was the company that installed the HVAC in our house when it was built. Our A/C capacitor died and unit would not run. They were able to respond within 24 hours.

Abe is a great technician and was quick and efficient. He explained how things work together in the system, and talked about general maintenance.

- Greg - Jun 16, 2025

I called Chinook at 8:00 a.m. as my 93-yr old mom's home reached 91 degrees the previous night. Alfa recognized the emergency and was at my mom's home in West Richland within 20 minutes. She worked quickly to put a team together that could install a new heat pump system the next day. She offered to help out with a portable air conditioning unit. To my surprise Alfa also connected me to Benton REA to see if my mom could qualify for any rebates.

The crew was at my home at 7:00 a.m. the next morning and worked tirelessly to install a complete high efficiency heat pump system. The crew was professional in their attention to installation details and meticulous in their cleanup inside and outside. I am extremely happy with the work that Chinook Heating and Air performed at my mom's home in West Richland. I am incredibly grateful to have engaged such a responsive team to help out in an emergency situation. Thank you so much Alfa, Jaime and Carlos! I highly recommend working with this company.

- Long Duong - Jun 15, 2025

Very professional and courteous service. Julio explained all what he did and answered all my questions. Excellent technician. Thank you

- Carlos Fernandez - Jun 13, 2025

Our AC unit went out two days ago during some pretty warm weather. I called Chinook Heating and Air, and they were able to schedule us quickly. Julio came out and did a fantastic job. He was professional, friendly, and very knowledgeable. He explained everything clearly and got the repairs done. We’re so grateful for the fast service and the great work highly recommend!

- nohemi Richardson - Jun 12, 2025

We’ve had great service from Chinook. They’re always polite, friendly and prompt.

- Jillian Chamberlain - Jun 12, 2025

Great service!

- cody wilmoth - Jun 11, 2025

Frequently Asked Questions

FAQ's from customer experiences

How quickly can Chinook Heating and Air respond to emergency HVAC issues?

Chinook Heating and Air aims to respond promptly to emergency HVAC issues, often providing same-day or next-day service depending on availability and urgency.

What can I expect during routine HVAC maintenance visits?

During routine maintenance, technicians inspect and clean your system, check filters and batteries, explain any findings, and provide documentation of the work performed.

How does Chinook Heating and Air handle customer questions and explanations?

Technicians are knowledgeable and take time to clearly explain issues, solutions, and system operation, ensuring customers understand their HVAC system and options.

Chinook Heating And Air | 303 n Belfair ct, Kennewick WA 99336, United States