Frequently Asked Questions
FAQ's from customer experiences
How does Certified Fireplace and Chimney manage dust and cleanliness during installation?
The team uses barrier walls and other measures to contain dust, but some dust may still spread in the home, requiring post-installation cleaning by the customer.
What types of fireplace services does Certified Fireplace and Chimney provide?
They offer fireplace installations, chimney inspections, chimney repair and restoration, and can work with gas, wood-burning, and electric fireplaces.
How does Certified Fireplace and Chimney communicate with customers during projects?
They maintain communication through text, phone calls, and emails, providing updates and promptly responding to questions, including assistance with insurance claims.