After another service had been here 3 times in 3weeks and still no AC. Ashton came out and found the capacitor was bad changed it out and the pressure in the compressor is now at an acceptable level and I have AIR! By far 10 star service. And Ashton is the most knowledgeable technician that has worked on my system in the past few years
BUSINESS REVIEWS
C & C Heating & Air
1023 South 4th St., Crockett, TX, 75835, United States
Write a reviewAbout C & C Heating & Air
C & C Heating & Air, nestled in the heart of Crockett, is a testament to exceptional service and customer satisfaction. Renowned for their professionalism, punctuality, and quality workmanship, they have been a trusted provider of HVAC solutions since 2007. Whether it's a sweltering summer day or a chilly winter night, their responsive team ensures your comfort with prompt and efficient service. Their commitment to value is evident in their efforts to honor warranties and provide cost-effective solutions. With a reputation for going the extra mile, C & C Heating & Air stands out as a reliable partner for all heating and cooling needs, earning them glowing recommendations from a loyal customer base.
Customer reviews
Showing 1–50 of 53 published reviews.
C&C did a great job! They were on time, honest and resolved our AC issues in a short amount of time.
Amazing, honest, addresses your concerns, fair pricing, fast, efficient AC company and associates! This company excels at customer service and has my Buisness for life.
Absolutely wonderful service and very professional people from start to finish. My AC went out on a Sunday. They sent someone within 2 hours and didn’t blink an eye. Highly recommend!
The heater in my rental quit coming on and the tenant called freezing. I called c & c and within the hour they were out there repairing the unit. The bill was VERY reasonable, the response time was unbelievable and they had it back up and running in no time. Dealing with our local businesses is always the best! Thanks for always taking care of my AC needs.
C&C has been to house several times for different issues the techs. are very professional and precise on the issues. I had a home warranty that wanted over $6K to replace heater. C&C quoted $3600 and was done in about 5 hours. Turn K. If you need any type of HVAC issues you cannot go wrong calling this company. Great people great company.
C & C Heating and Air makes sure their customers concerns are treated with respect and very promptly. I had a warranty issue with the unit, and they had no problem coming out asap and getting things fixed up. The technician, Josh, was very patient and thorough. Best of all he spent the required time to diagnose the problem and solved the issue with the unit. I will definitely be using C & C for any future HVAC needs!
C&C Heating & Air quickly found my A/C problem, solved it and made my system better! On short notice in the east Texas heat! Thank you Blue Choate!!
Scheduling was fast, efficient, and accommodating. The technician was very personable and respectful. He has a great sense of humor and overall pleasant personality. Nothing but praise for the whole company. The 2nd time I called the company, exact same fast friendly service. This time 2 technicians were sent out and both were nice, respectful, personable, and great sense of humor. Both times the job was done right. Highly recommend them to anyone. This company does not disappoint!!
Very professional n quick response.. called this morning and later it was fixed
CC AC Service is an outstanding company. Professional, curious and genunely care about its customers. The tech. Staff are very knowledgeable Carrying for customer satisfaction as well. Thank you CC
C&C took good care of us from the very first phone call!! They did an amazing job at a phenomenal price. I highly recommend their services to all!!!
By far the best place to call! I have used them several times for different repairs on my AC unit. They come when they say they are! The service tech, Josh, is amazing and knows what he's doing! Price point it unbeatable! I won't use anyone else! Candice, Blu, and the crew got is going on no doubt!
C &C Heating and Air is hands down the best in Houston County and surrounding areas. They are extremely knowledgeable and always get the work done in a very timely manner. Not to mention the friendly and professional service. 10/10 would highly recommend!
They were very responsive and got my issue fixed very quickly and at a very affordable price! Thank you for all you do!
Very pleased with my experience! Quality materials with knowledgeable service techs. Rapid service and very helpful in all phases of replacing my out of date central AC/Heat system. East Texas folks at their best!
Our A/C went out on a Saturday evening. I called C&C praying that they had an on call technician and ready to pay a weekend service charge. One of the owners answered and told me she would call right back after seeing if the technician was busy. She promptly returned my call and sad she and her husband would be right over. Within 15 mins they were at our door and quickly made repairs and didn’t charge a weekend service fee! C&C you have my business from now on! Thank you for 5 star service!
On the 4th of July with a houseful of guests, my compressor went out. C&C Air came out and replaced a capacitor and we were up and running in short order. Thanks to C&C for saving the day!
Fast service even on a Saturday! The techs are always so polite and helpful.
C & C came out to fix my AC and bathroom vents. They were fast and did great work.
Excellent work and very fast service.
Just a quick note to praise you and your company and the heck. Staff of C.C. A.C. Services that come to our home and preform services that have not been seen much anymore in these times. From the owners to the service techs. We were treated with respect and genuine care and kindness. This company is no nonsense responsible and no excuses or complaints, just great old fashioned customer care and service. Thank you C.C. So much. R. Moore
Best service, always friendly and family owned, we love C&C and won’t use anyone else!
Super helpful and quick to come out. Would definitely use again!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service and great people. Used C&C for years and always been happy with their service. Highly recommend them!!! Services: Ductless heating & A/C services, Install AC
AC went out last night about 3 am Josh showed this morning at 10 and it’s up and running in about 20 minutes! Thanks C & C
Service: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They are knowledgeable, no guess work, but spot on. Friendly and have always been timely!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We have used C & C Heating and Air, LLC for many years now. We are so blessed to have them available in our area. Not only are they professional but personable from calling in the office to making the service call. Thank you for always being our A Team. Services: Heating system repair, AC repair, Heating maintenance, AC installation, AC maintenance, Installation, Heating system installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Blue and Kandias are there every time I need them. Excellent service and very knowledgeable! Can't thank them enough for their continued excellence! They were able to diagnose the problem over the phone and then drove about an hour to take care of my ac. I can't thank them enough! Services: AC maintenance, AC repair
I have only been in Crockett for about 2 weeks. C&C was recommended by several people on Facebook to replace our very old unit in the house we just bought. C&C was everything that others said they would be. They were prompt, professional and very personable. Not to mention their price was very reasonable, much lower than my husband and I had set as our budget. We are very pleased and would recommend them to others in a heartbeat! Thank you for welcoming us to Crockett with your kindness and expertise.
Services: HVAC repair, Ductless heating and AC services, Installation, Duct and vent cleaning, Heating system repair, Heating maintenance, AC installation, AC maintenance, Thermostat repair, Thermostat installation, AC repair, Duct and vent repair, Duct and vent installation, HVAC maintenance, Heating system installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value If 10stars were available, they would get them! The service is, undeniably, THE BEST! From Kandias starting the quote, to Josh's inspection and the guys' installation...questions were answered, installation explained, and product delivered ON TIME! Definitely my go-to for service for any future needs. Keep up the great work!! Services: Duct and vent installation, Installation, Thermostat installation, Heating system installation, AC installation
First time we used ***** *** conditioning. They called before arriving, checked our a/c unit, quickly determined freon was ok, washed the condenser, thanked us and left. Fast, efficient and reasonably priced service. We will continue using them for our a/c and heating service.*****
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Moved into my new home has 2 air conditioners. After about an hour one air conditioner started to leak in kitchen. Called went to voicemail they called right back sent out a tech who diagnosed and fixed problem in ten minutes. Great rate and prompt service. Later that night second system stop blowing cold called again left message revived call back right away. Sent out tech in 30 minutes fixed second unit in ten minutes. Now sitting in my nice cool home. They have a customer for life!!!! Services: AC maintenance, HVAC repair, AC repair
I recommend this business they were fast friendly affordable and very professional got the work done quickly
thank you for fixinh our system so promptly and fairly.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Wonderful to do business with. Very professional and knowledgeable. Highly recommend them for any need you might have.
Great experience very prompt and professional. Very reasonable price
Both the technicians and office staff were knowledgeable, professional, and friendly. Would definitely recommend for any HVAC needs you may have.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value C&C heating and air has been one of the absolute most professional businesses I’ve ever dealt with. Having multiple properties I have dealt with multiple businesses and trying to get my HVAC systems taken care of. They were very prompt and accurate on when they were going to arrive and sent me multiple text notices so I could coordinate with my tenant. We were able to communicate up to the minute of the visit and what needed to be fixed!. Up to the minute! They sent me an invoice via email and I had it paid within 60 seconds. Outstanding service! Outstanding communication! I could not have asked for anything better. I wish all businesses worked this way. At this time, I would say they said the standard!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very professional, knowledgeable and went the extra mile to get my part covered by the warranty. I highly recommend their services!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Always awesome customer service and prompt to fix the issue! I’ve sent many people their way, and I’ll continue to do business with them! Great people! Thanks!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Value Great service and good people , as always
Positive: Professionalism, Punctuality, Quality Prompt great service. Installed a new unit in one day as promised. Almost froze to death that night!!!! So happy to have them during the summer!!!! I know I can depend on C & C!!!
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
We have used C & C for a couple of years now! They are always willing to go above and beyond! They just replaced our outside unit! The whole team is so professional!
Moved into my new home has 2 air conditioners. After about an hour one air conditioner started to leak in kitchen. Called went to voicemail they called right back sent out a tech who diagnosed and fixed problem in ten minutes. Great rate and prompt service. Later that night second system stop blowing cold called again left message revived call back right away. Sent out tech in 30 minutes fixed second unit in ten minutes. Now sitting in my nice cool home. They have a customer for life!!!! Google won’t let me leave a second review so I’ll edit this one. Once again C&C to the rescue prompt professional and courteous. Fix two AC’s with overheating compressors in under an hour. Bad power from Oncor caused technician diagnosed and fixed it. Like I said before customer for life!!!!
Candace in the office was a gem to work with. She was on top of that office and was so pleasant on the phone. Cody the technician that came out to replace the defrost control board late Friday afternoon was amazing. If you need any work don't on your HVAC these are the people you need to call.
C&C is a great company, had my blower motor go out Sunday night, called Monday morning, they were out a couple hours later, removed the motor. A new Carrier motor was over $1,000, they found me one for $697 took two days to get here, showed up at their shop Wednesday afternoon, they worked late that evening to repair. Their tech Corey a pleasant young man, very courteous and knowledgeable. Two trips to remove and replace $79 service charge
Excellent service very helpful, highly recommend.
Frequently asked questions
How quickly can C & C Heating & Air respond to service calls?
C & C Heating & Air typically responds promptly, often the same day or within a few hours, including weekends and holidays when possible.
What types of HVAC services does C & C Heating & Air provide?
They offer a range of services including AC and heating repair, installation, maintenance, duct and vent cleaning and repair, thermostat services, and ductless system services.
How does C & C Heating & Air handle customer communication and scheduling?
The company maintains clear communication with customers through phone and text updates, provides timely scheduling, and aims to accommodate customer needs efficiently.