BUSINESS REVIEWS

BJ’s Towing & Recovery, LLC

54520 Apple Pie Ridge Rd, Slidell, LA 70461, USA, Slidell, LA, 70461, United States

About BJ’s Towing & Recovery, LLC

BJ's Towing & Recovery, LLC, based in Picayune, is a trusted name in the towing industry, renowned for their prompt and professional service. Whether it's a tire change on a U-Haul auto transporter or a complex recovery of vehicles stuck due to inclement weather, their skilled team is praised for their courteous and efficient assistance. Clients appreciate the constant communication from dispatch to delivery, ensuring peace of mind during stressful situations. Their ability to handle late-night electric vehicle charges and timely rescues when other companies fall through has solidified their reputation. With accolades for punctuality and politeness, BJ's Towing & Recovery is the go-to for reliable vehicle assistance, earning high recommendations for anyone in need of towing services.

Customer reviews

Showing 201–250 of 306 published reviews.

Google

Tyler was very prompt @ exceptionally courteous. He went above & beyond to help us out & I would highly recommend them !!!

Google

Great service very professional and friendly.

Google

Very professional and timely!! I spoke with Susan who was extremely helpful and really pushed for my vehicle to be towed! In Less then 1hr things were moving for me! Even sent the tow without knowing if it could be done! And Aaron (forgive me if I hit your name wrong) I know it started with an “A”. THANK YOU! Thank you thank you! You did a great job and treat my vehicle as if was your own! I appreciate that!

Google

Professional Service, ETA was accurate, secured properly and good price. Good people, will use again and recommend to others.

Google

Tyler was extremely knowledgeable on towing a large motorcoach as well as professional and informative.

Google

The driver was very friendly and i think he did a great job.

Google

The driver was very friendy, polite and courteous.. He offered to check voltage on the battery and allowed me to see that it is short of amps. He kept me informed of whereabouts on way to pick up vehicle.

Google

Great service! Great interactions with our kids and grateful they waited til someone else arrived!

Google

Had a good experience. Was very professional and even helped give info on possible problem!

Google

They definitely went above and beyond to help when it was needed, the call was canceled because of unavailability then they rescheduled it because the main company did not call another truck, the technician was professional and went well beyond just helping to make sure we got back on the road. Thanks and would recommend them every time

Google

Great service, I broke down in the middle of the night & they came through for me. Very friendly & professional.

Google

Very professional and prompt. Would definitely recommend.

Google

Saw when he was arriving. Got us off. Thanks

Google

Great customer service

Google

This towing company is excellent! The pickup was extremely problematic because other vehicles were in the way even after being told to move them. The drop off was just as difficult because the battery was missing and couldn't be put under neutral to roll. Aaron, the operator researched and found the emergency release. Physically Pushed the SUV in place. I think this company is excellent from Stacy's ability to communicate and keep me informed to having my vehicle safe at my home. I appreciate service like this and more companies can learn from this as an example.

Google

Not only are these guys quick to respond but they actually care about the people they are serving! I can't say enough good things about my experience with BJ's. They were professional, friendly and accommodating throughout the entire towing process. Taylor was so helpful and treated me like it was him stuck on the side of the road from the moment he arrived on the scene. Once my truck and trailer were secured, towed and delivered to the repair facility he went the extra mile and dropped me at the door of a local hotel making sure I was safe and not left stranded somewhere. What a guy! What a team! Thank you so much for all your help!!!

Google

Excellent service and wonderful driver!

Google

Driver was fantastic, didn't take long at all

Google

Thank you so much to the wonderful guy today with B and J’s towing! He brought my Cadillac to Mobile (my choice of dealer)from Waveland and had a helluva time getting it on his truck as it would not go in neutral. He was so kind and professional while he endured all this labor in this heat. I will recommended BJ’s to All! Thank you again I wish I caught his name!

Google

Very timely, friendly and helpful

Google

Great communication and they took the ball and ran with it. Grateful for the assistance.

Google

Man the gentlemen came out quick, i thought that I was gonna be there for 2 hrs like any order tow company, but man he came in a jiffy. Very polite , very professional, and assured me that my vehicle was gonna be transported with no problems. All in all very successfull with the pick up and delivery.

Google

The driver was very nice . He took the vehicle to the dealership and checked it in with the service department. Oh yeah, did I mention that he drove from Picayune MS to Lacombe LA Just so we didn't have to have it towed twice at 3 am.

Google

I received a 38 mile towing service from Aaron at BJ’s towing via Tesla roadside assistance. He brought myself and my vehicle to a location to be serviced. Aaron was very professional and it was a pleasant and actually enjoyable experience to have my vehicle towed! Thank you!

Google

Words cannot express how wonderful BJs Towing was. I am still in awe. The guys were extremely helpful, professional, and tried really hard to help me. The time and care they took with me was by far the best customer service I have seen. The guys were patient and tried to keep me calm while working with my uncooperative vehicle. I don't know what else to say but these guys were the absolute epitome of professionalism! Thank you BJs Towing.

Google

No courteous and con excellent service

Google

They came pretty fast and they was so nice

Google

They do what they do very Good,Good customer service I’ll use them every time

Google

Helpful, responsive and respectful. Highest marks !!

Google

I was Completely Satisfied with the Service Provided to Me, Thanks a Lot for the Prompt Response.

Google

Prompt, polite, proficient

Google

Professional and courteous

Google

Driver was prompt. He kept me notified of delays and was very professional delivered my car right to the carport! Fantastic experience in a stressful situation. Thank you

Google

Super Quick Service. Highly recommend

Google

Great people, very prompt and was very satisfied. Aaron was a super nice guy.

Frequently asked questions

How quickly does BJ’s Towing & Recovery typically respond to a towing request?

BJ’s Towing & Recovery generally responds promptly, often arriving within 20 to 45 minutes depending on the situation and location.

What kind of customer service can I expect from BJ’s Towing & Recovery staff and drivers?

Customers report that staff and drivers are professional, friendly, polite, and helpful, often going above and beyond to assist during the towing process.

Does BJ’s Towing & Recovery handle difficult towing situations or special vehicle needs?

Yes, BJ’s Towing & Recovery has experience managing complex recoveries, including heavy-duty winching and handling vehicles with special conditions, while maintaining clear communication throughout.