BUSINESS REVIEWS
Mercedes-Benz of Cutler Bay Body Shop
19191 SW 108 Avenue, Miami, FL, 33157, United States
Write a reviewAbout Mercedes-Benz of Cutler Bay Body Shop
Mercedes-Benz of Cutler Bay Body Shop in Miami is the go-to destination for top-tier body repairs on luxury vehicles. Renowned for their professionalism and punctuality, they specialize in restoring Mercedes-Benz cars to factory perfection, even on the latest AMG models. Customers rave about the exceptional customer service and the meticulous attention to detail that ensures each car returns to the road in pristine condition. With a commitment to using only factory replacements, the skilled team at this body shop consistently delivers quality workmanship and value, often completing jobs ahead of schedule. Whether it's a minor trim fix or a major collision repair, Mercedes-Benz of Cutler Bay Body Shop is dedicated to excellence, making them a trusted choice for discerning car owners.
Customer reviews
Showing 251–300 of 348 published reviews.
Service: Body & Trim
Excellent service and on time delivery. The advisors had great communication throughout the process. Highly recommend for your MB vehicle body work.
A trouble free Bodyshop with an amazing staff that keep you posted throughout the process of your repairs. Jeannine an excellent service manager that re-engineered what service is all about. 5 star recommended Services: Painting, Body & Trim
Services: Painting, Body & Trim
Excellent and constant communication from my service advisor Anthony. He kept me advised on the status of the repair. Services: Body & Trim, Painting
Service: Body & Trim
Services: Body & Trim, Painting
Service: Body & Trim
Service: Painting
Having to use a collision center is stressful to begin with. Specially when your brand new car was involved in an accident. I am glad we chose the services of Bill Ussery Collision Center. Not only did my car return to my garage in record time abs in perfect condition, the service updates from Lucy Arce made the whole experience even better. I hope I never have to use their services again but if I have to, there will be no question. Amazing! Service: Body & Trim
I worked with Lucy and she made the process super easy and kept me updated. Services: Check engine light diagnostic, Body & Trim, Painting
Service: Body & Trim
The team at Bill Ussery were fantastic, especially Mr. Anthony Forgett. He always answered my calls and provided me with clear and honest updates throughout the repair process. Time after time he would deliver on his promises ahead of schedule. Very professional and very diligent with his work. If you are ever so unfortunate to need to send your car in for repairs from a car accident Anthony is your guy! Services: Steering / Suspension, Tires, Body & Trim, Painting
Service: Body & Trim Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value I was involved in a car accident and my car needed some repairs, Evelyn and Anthony were great and we definitely recommend this place Service: Body & Trim
Services: Painting, Body & Trim Positive: Quality
Service: Body & Trim Positive: Professionalism, Punctuality, Quality, Value
Excellent work, very professional & courteous. Explained the repair in great detail and kept me in the loop every step of the way. Everything they do is backed by a lifetime warranty.
Service: Body & Trim Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality In the month of November I had an accident, someone entertained the car collided with me from behind while it was stopped at a traffic light. I decided to take my car to the Bill Ussery Motors Collision Center Agency to be repaired, my car was supervised by Mr. Roger Osorno, I would like to leave my opinion regarding the work: It was excellent, the treatment, attention, professionalism on the part of Roger, the The work done on my car was very professional, excellent work. I am very grateful for the attention given by the entity, I wish them to continue with the excellent work they do. Thank you Goar Trujillo. Services: Painting, Body & Trim, Check engine light diagnostic, Air conditioning
Positive: Professionalism, Punctuality
Service: Body & Trim Positive: Professionalism, Punctuality, Quality
Services: Painting, Body & Trim Positive: Professionalism
Services: Painting, Body & Trim Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value Our service advisor Anthony Was absolutely amazing and we couldn’t be happier with the service he provided. He was informative professional and kind. He was very honest with us and we really appreciated all his efforts. Top-notch establishment and he is an asset to the team and Mercedes Benz. Service: Painting
Service: Painting Positive: Professionalism, Quality, Value
Service: Body & Trim Positive: Professionalism, Punctuality, Quality, Value
Services: Body & Trim, Painting, Tyres, Battery Positive: Professionalism, Punctuality, Quality
Services: Body & Trim, Painting Positive: Quality
Services: Body & Trim, Painting Positive: Professionalism, Punctuality, Quality, Value
Services: Body & Trim, Painting Positive: Professionalism, Punctuality, Quality, Value
Services: Body & Trim, Painting Positive: Professionalism, Quality
Service: Electrical Positive: Professionalism
Services: Body & Trim, Painting Positive: Professionalism, Quality
Service: Painting Positive: Professionalism, Punctuality, Quality, Value
Service: Body & Trim Positive: Professionalism
Services: Electrical, Painting Positive: Professionalism, Punctuality, Quality, Value
Services: Body & Trim, Steering/Suspension, Painting Positive: Professionalism, Quality, Value
Positive: Professionalism, Quality, Value It was a pleasure going there! Jeanine made it a priority to help take care of my issue with a part that needed to be changed on the door of my car!! She is so sweet and very professional.. took very good care of me!! ❤️🙏🏻
Positive: Professionalism, Punctuality, Quality All staffs are courteous and helpful. The repair work is perfect. Service: Body & Trim
Service: Body & Trim Positive: Value
Services: Painting, Body & Trim Positive: Professionalism
Services: Air conditioning, Painting, Body & Trim Positive: Professionalism, Punctuality, Value
Services: Exhaust, Body & Trim Positive: Professionalism, Quality
Services: Body & Trim, Painting Positive: Quality
Services: Body & Trim, Painting Positive: Professionalism
Frequently asked questions
How does Mercedes-Benz of Cutler Bay Body Shop keep customers informed during repairs?
The staff provides regular updates on repair progress via phone and email, ensuring customers are well informed throughout the process.
Who can assist me with insurance claims and paperwork at the body shop?
Representatives like Jeremy Castro and Anthony Fogett help manage insurance communications and paperwork to streamline the repair process for customers.
What level of quality can I expect from repairs at this body shop?
Repairs are performed to restore vehicles to their original condition using OEM parts, with attention to detail and craftsmanship to ensure a flawless finish.