Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.
Very kind, flexible people. Were able to help us in a pinch for a big event.
- Elizabeth Z - Jun 15, 2025
Thank you for the great service. The scooter was ready at our hotel on arrival and picked up smoothly at the end. It made our visit much easier.
- Oz Damari - Jun 13, 2025
The wheelchair we reserved was delivered to our hotel before we arrived. It was in great condition and worked well getting our family member around the city. The reservation was easy to make. Thank you!
- Nancy Durso - Jun 12, 2025
Great experience and service. It couldn't have been easier and made a difference from seeing a little and seeing alot! The charge lasted very long too. Thank you!
- Sharon DiMaggio - Jun 10, 2025
Rented a mobility scooter via their website and it got delivered to the hotel. The mobility scooter was in a good condition and met our expectations (durability). Without that vehicle my girlfriend could not explore NY. Pickup was planned but we saw no one coming during this time. But we just left it at the reception. Thank you!
- Pascal Christen - Jun 09, 2025
Ok delivery was timely. No problems with scooter
- Kevin King - Jun 09, 2025
- Lori Wigmore - Jun 07, 2025
Fast, efficient and friendly. Wonderful people to deal with!
- Terbear624 - Jun 04, 2025
- Mathew Madsen - Jun 04, 2025
Excellent service, prompt delivery, good communication, reasonable pricing. It was 30 minutes from phone call to delivery for a wheelchair.
- Joseph Walrath - Jun 02, 2025
Easy and affordable way to get a simple but sturdy wheelchair for my father for two days when we visited NYC.
- Mitch Pencharz - May 29, 2025
Great experience with Big Apple Mobility. They delivered on time and helped to give us a great visit in NYC. I would recommend them to others.
- Terri Avila - May 29, 2025
This company is fantastic! They went out of their way at the last minute and got a wheelchair to my hotel for my Grandmother.
- Julianna Klein - May 29, 2025
Extremely professional and helpful front desk experience. Great delivery and pick up service
- Fabio Mitch - May 28, 2025
We rented a chair from Big Apple Mobility for the week we spent in NY and we are so glad we did. Having the chair made getting around so much easier for my husband and we were able to do things ( like walk through Central Park) that otherwise he might not have been able to enjoy. Big Apple was so easy to use, we booked online and they delivered and picked up directly to our hotel. The wheelchair itself was like new and a nice quality chair. Customer service reached out with a nice email after booking and I have no doubt they would have been there if we had needed anything else. I highly recommend Big Apple Mobility and we will definitely use them again on our next visit!
- Paula Matter - May 27, 2025
Great service. Great scooter. I am 84 years old and had no experience with a scooter. I got it to attend Columbia University commencement. It was a dream. Very easy to use. Tough and sturdy. Great stability. I plan to buy one in coming days. Highly recommend the scooter and this rental company.
- Donna B. Hamilton - May 23, 2025
- Joel Berghorst - May 23, 2025
- Joel Berghorst - May 23, 2025
I hired a powered wheelchair from Big Apple Mobility for my recent stay in Manhattan. I was very pleased with the efficient service and hospitality from José who I spoke to when hiring it and who I collected and returned the wheelchair from. Thank you Big Apple Mobility
- Kathryn M - May 22, 2025
Great service for first time user. Edgar called me prior to delivery gave me choices to choose from because of the many orders where not what I asked for originally. Very personal services even to check and see if I was satisfied. I HAVE ALREADY TOLDS FOLKS ABOUT YOUR COMPANY. My mother enjoyed the mobile wheelchair and after 2 days still near full charge. Thank again
- Big Wash - May 22, 2025
Great service, we had to change from a scooter to a chair and they were very understanding of it, highly recommend!
- Mazocat - May 20, 2025
Delivered wheelchair in a timely fashion. No hastes. Very efficient
- Jeffrey Skolnick - May 20, 2025
Great staff, top notch equipment.
- Timothy Fortin - May 16, 2025
I am able to travel with my friends with no problem. The scooter has different speeds and will stop on a dime. Thank you for making my dream come true
- Betty Woods - May 06, 2025
It was great! Got all around the park saw sections I have never seen before. My honey loves to walk. I was able to keep him company and share the experience of beautiful days.
- valli farhi - May 06, 2025
My only complaint was I couldn't reach you after hours and tried but was unsuccessful in ordering on line. That said, the delivery and p/u was great. The scooter was just perfect for my needs and allowed me to see a lot more than I would have with my painful leg.
The scooter held a charge ALL day without losing one green light. My husband cannot walk/stand and is in his own Pride Go and we had to recharge his chair at restaurants, and theatres. The scooter also allowed him to transfer to it while his chair was plugged in. Thank you so much.
- Chana Janice Ham-Rosebrock - May 05, 2025
Easy to deal with on line as well as by phone. The wheelchair was waiting at our hotel on arrival. No problems! A great and needed addition to our NY. Visit.
- Debra Lewis - May 03, 2025
- linda oldenmenger - May 02, 2025
All the staff here are amazing and soooo helpful. Definetly using again !!!
- Jason Mc Loughlin - May 02, 2025
Easy to pick up and return! Thank you!
- Misty Cassidy - Apr 28, 2025
- Elizabeth Adams - Apr 28, 2025
The scooter was where I was told I could secure it upon my arrival. The scooter was clean, neat and fully charged. Instructions where provided on how to recharge the scooter. 👍🏽😊
- Carolyn Sessoms - Apr 28, 2025
Amazing service and fast delivery! Thank you!
- Christina Rademacher - Apr 23, 2025
Great service. Thank you for being so prompt delivering the walker to the hotel and picking it up after I checked out. You saved my trip.
- Ann Orman - Apr 23, 2025
Great service and incredibly fast delivery of a wheelchair saved our vacation.
- Jeff Craig - Apr 23, 2025
Fantastic service. Delivered right to me and picked up so easily. I was able to use the scooter without any trouble. Thank you!
- Jane Hegleman Freeman - Apr 22, 2025
- Lucila Arras - Apr 21, 2025
I was told by the Hotel that you was the go to place for a scooter.. I had a knee injury and could not get around on my own to well. When I called at 1:00 pm on a Saturday and asked questions, all your answers were yes and you had it delivered to me by 2:15. You have not only fast service but great service. I thank you so much for making my last two days a success.
- Deitrea Williams - Apr 21, 2025
Expensive but quality and there when needed
- JC Powell - Apr 21, 2025
- William Radics - Apr 16, 2025
Reliable and efficient
Have used them twice
- ira davis - Apr 16, 2025
Friendly and responsive. Quick to get us a chair when the other company we hired failed last minute. Easy to work with. Recommend
- Mara Winokur - Apr 15, 2025
- Felipe Romero - Apr 15, 2025
Following an injury whilst on holiday, Big Apple Mobility were able to get us a wheelchair directly to our hotel.
Fantastic service that took less than 1-hour from placing the order to having the wheelchair!
Highly recommended if you find yourself in need of a mobility aid whilst in New York.
- Gary Simpson - Apr 14, 2025
Alex was very helpful when I called to reserve a wheelchair. It was at our hotel when we arrived and was in great condition.
- Amy Whalen - Apr 13, 2025
Excellent friendly service. The staff were kind and patient with us technically challenged customers.
- Victoria Callen - Apr 11, 2025
Very easy to discuss needs and reserve. Due to the size of our hotel room, I couldn’t use the roller walker after all. So thankful to have this service available for our trip as it made traveling around town so much easier and enjoyable with the electric scooter.
- Deborah Parron - Apr 10, 2025
I've never rented a wheelchair before but my daughter hurt her leg right before the trip. Finding this place was perfect. And they can deliver to your hotel and pick up... customer service was good. I can't complain at all.
- Gabrielly Rodriguez - Apr 04, 2025
Wonderful service. We changed pickup and drop off times at the last minute with no problem. Rolled all over town: 17th St to Central Park, and up to The Edge and down the full length of The HighLine. Thank you Mobility.
- Christopher Barry - Apr 02, 2025
I recommend Big Apple Movility. The scooter was perfect!
- Beverly Bucur - Mar 30, 2025
Excellent response, affordable one day rental when my knee went out during NYC visit. Quality wheelchair. Use your phone to call Jose for the best service.
- jtravers226 - Mar 29, 2025
Worked great. On time, good chair
- Sean H - Mar 28, 2025
Booking process was very easy. Good communication with the company. Scooter delivered to hotel on time.
- Carole Smith - Mar 25, 2025
The scooter I requested was waiting when I checked into the hotel. Leaving it at the desk, when I left, was so convenient. The price for the week was reasonable. Thank you , Jose❤️
- Sandy Marton - Mar 24, 2025
The power chair was delivered to our hotel promptly as promised. It was clean, charged, and in great working order. It was my daughter's birthday and we really were counting on this because she has limited mobility. We were absolutely pleased with the experience. Many thanks to Big Apple Mobility.
- Lawrence Penn - Mar 22, 2025
Great service. Contacted me at the expected time. Scooter was as expected and made mums trip to NYC so much better
- Jodie Barr - Mar 22, 2025
Big Apple is the way to go if you need a scooter. They had it dropped off at my hotel and picked it up at the agreed times. It really helped me get around town!
- Bruce Sawhill - Mar 20, 2025
Big Apple Mobility was fast, friendly, responsive and had the wheelchair at the hotel super fast. So pleased. It made this important trip possible!!!
- Sarah Hillenbrand - Mar 18, 2025
Big Apple Mobility arrived on time with the wheelchair, which was in fine shape. They were professional and helpful on the phone, and in showing us how to use the wheelchair. The return pickup was equally easy. They also provided us with the number for the disability taxi service. Full service. I recommend them without reservation.
- Frank Wenick - Mar 17, 2025
So happy with the wheelchair rental. Made getting my mom to and from the theater a breeze. Easy pickup and drop off at the hotel. Made things so easy for us!! Thank you!
- Judith Curry - Mar 13, 2025
What a great and easy experience renting from them. Highly recommend!!
- Angela Vita - Mar 13, 2025
Place your order online (or call) and your item will be waiting per your instructions. They are very reliable and deliver quality items.
Pickup couldn't be easier either. Very helpful.
- Patricia Demirjian - Mar 08, 2025
Was very easy to rent and the was extremely nice. We had to call to extend the rental by one day and there was no issue. I would rent from them again. We rented a manual wheelchair.
- Sherry Pitts - Mar 07, 2025
Excellent customer service, very well cared for equipment, thank you!
- Sarah Seibt - Mar 01, 2025
Needed a last minute wheelchair to help a family member get around Time Square and Briadway. BIG APPLE MOBILITY saved the day and delivered and picked up at our hotel.
- Darla Rae - Mar 01, 2025
- Maytree Ark - Mar 01, 2025
- Will Chernets - Feb 25, 2025
Easy seamless rental process! Scooter delivered to and picked up from our hotel, worked great, allowed older folks to keep up with the group and maintain their independence even in wet, snowy NYC weather. Wish this service was available everywhere we travel!
- Kate Collen - Feb 19, 2025
I called last minute for a scooter rental due to having a broken ankle bone. They delivered to the hotel in less than 3 hours. I wanted the pick up time to be around 4 however they closed at 2:00. They were flexible with the pick up time to accommodate my needs. Hopefully, I will not need a scooter again but I highly recommend them.
- Kiery Banks - Feb 19, 2025
- Valeria Guevara - Feb 16, 2025
Jose was most helpful and welcoming. Wheelchair was at the hotel when designated and conveniently left there for its pickup.
- Billie Kanter - Feb 14, 2025
Great service and quality product!
- Gabrielle Sewell - Feb 12, 2025
- Raul Romaguera - Feb 04, 2025
Very nice and friendly people
- Reuben Andrades - Jan 29, 2025
Very nice and friendly people
- Reuben Andrades - Jan 28, 2025
Fabulous service, had pick up and drop off, so easy
- Rebecca dixon - Jan 23, 2025
Excellent pro waited on us!
- Ralph V - Jan 21, 2025
Excellent pro waited on us!
- Ralph V - Jan 21, 2025
Always reliable and excellent equipment.
- andrea wheeler - Jan 19, 2025
We rented an electric cart while in New York City. The cart was delivered to our hotel as requested. It was in excellent condition. At the end of our trip the cart was picked up at the hotel. So easy!! We will definitely rent again. Thank you for such great service!
- Edith Upton - Jan 16, 2025
Walker was in good condition. Delivery was timely. I was very pleased.
- Anne Lueck - Jan 07, 2025
Thank you for making it convenient to rent a wheelchair for my mom while we visited NYC! Easy to book and appreciated the delivery to our hotel.
- Christine Pavlick - Jan 02, 2025
The wheelchair helped me navigate my husband through crowded NYC Christmas streets. We were able to see all the sights. My grandchildren loved to push grandpa. We met one of your employees on the street that helped us at one of the difficult ramps. Thank You!
- julia bryce - Jan 01, 2025
Great experience, friendly and helpful staff
- David Block - Jan 01, 2025
Was so relieved as person in our party needed wheelchair while we were in NYC. Week before our trip physician made her non-weight bearing for a month and crutches were near to impossible in the city to do most what we had planned. I ordered wheelchair right before takeoff and was at hotel 10min after our arrival. Had a phone call making certain of the type of chair and length of rental and was told to simply leave at front desk upon checkout. Wheelchair was also in good shape and we were lucky to have it. Feel pricing was pretty reasonable as well. Loved the auctioneer service and dependability! Would recommend if you are ever in need of assistance.
- Jodi Vicory - Dec 31, 2024
So so helpful, flexible, and kind! Went above and beyond to make sure I was able to still get around when I broke my leg alone as a student. Thank you so much Big Apple Mobility!
- sydney f. d. - Dec 29, 2024
Mobile device was waiting for us at the hotel when we arrived, as promised. The device looked good, and functioned very well during the whole trip!
- John Robinson - Dec 28, 2024
BAM made the difference on our trip to NYC. They rented us a very good, clean, well-functioing wheelchair to help one of my family members enjoy navigating the city forr two days. The team was very helpful, professional, and so friendly. I recommend them to anyone who needs a mobility device at a very reasonable rate.
- r c - Dec 28, 2024
- Joerg und Monika Ahlgrimm - Dec 24, 2024
- Debra Morgan - Dec 21, 2024
Fantastic service. Delivered a wheel chair to our hotel last second, great prices too!
- Grayson Hoffman - Dec 21, 2024
I was unable to use the scooter at all. It was way too big for me. A smaller Scooter Bug size is what I neededI was so busy I just was unable to call you during business hours. Tell Jose thank you tho' for helping me. A discount or refund would be nice. Thank you. Maureen Evermann
- Maureen Curtin-Evermann - Dec 20, 2024
- Jill Wieging - Dec 19, 2024
Delivery/pick up went without a hitch. Made for a much easier trip with my elderly mom. Thx for great service!
- Cyndi Garnett - Dec 15, 2024
Our wheelchair broke while (luckily) in Times Square. Called Big Apple Mobility and he had one sitting out and ready for us right before he closed. Awesome service and a total life saver!
- Jay & Diana Charnholm - Dec 15, 2024
What a wonderful business to deal with on our visit! Alex went out of his way to accommodate our needs and requests. I HIGHLY recommend renting from Big Apple Mobility!
- Pam Moscato - Dec 12, 2024
- Cindy Anguiano - Dec 12, 2024
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Big Apple Mobility Corp. | 241 West 37 St., New York NY , United States