Big Apple Mobility Corp.

Name: Big Apple Mobility Corp.
Address: 241 West 37 St., New York, NY, United States
Telephone: 2122788100
Rating: 5.0

Mobility in New York NY
Star Score
Average 5.0 / 5
Reviews & Ratings 403
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Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.

The best decision of our entire trip to NYC! ⭐⭐⭐⭐⭐

Renting this mobility scooter was, without a doubt, the key to making our vacation a success. New York is an incredible city, but it's massive—without the scooter, I wouldn't have been able to explore or enjoy it the way I did. It gave us complete freedom to move around at our own pace without getting completely exhausted.

A special shoutout to the staff: the team was top-notch—incredibly friendly, helpful, and accommodating from start to finish. The whole rental process was super easy. On top of that, flexible pickup and drop-off coordination made everything stress-free. We actually needed to return the scooter an hour later than scheduled, and they were completely understanding and fine with it, which we really appreciated.

If you're on the fence about renting one for your trip, don't hesitate! 100% recommended. We'll definitely use them again on our next visit. Thanks to Big Apple Mobility!!

- Ines Gonzalez de Miguel - Aug 13, 2026

4th time we've used their service. Great reliable service and product. At the desk when we arrived

- William Johnson - Aug 06, 2026

- Raheem Bristow - Aug 03, 2026

I was grateful being able to enjoy Manhattan Summer Streets after my foot surgery.

- Michelle Hogan - Aug 03, 2026

They delivered the scooter to our hotel and picked it up. Convenient and easy!

- Tracy Norris - Aug 02, 2026

Excellent and kind service!

- Sandra Carrillo - Aug 02, 2026

Great service. Mobility scooter was in really good condition and was very comfortable.

- Rose Dickinson - Jul 31, 2026

- Jamie Lawrence - Jul 27, 2026

We rented a scooter for my elderly aunt to be able to enjoy NYC. Alex was helpful, accommodating, and friendly. He went above and beyond in helping coordinate the return of the scooter. The equipment was in great condition and the battery lasted all day so we did not even need to worry about plugging it in. We went all over NYC. I am very impressed with the cost, equipment, and customer service. Highly recommend and will use them again

- Jocelynn Easton - Jul 27, 2026

- Flora Gantt - Jul 24, 2026

- Connie Green - Jul 20, 2026

Flawless in every aspect. They were a great investment to our trip.

- William Pellegrini - Jul 15, 2026

I am soooooo thankful for Big Apple Mobility!!! My husband injured his foot prior to our trip to New York and his doctor suggested a knee scooter. I called Big Apple Mobility and spoke to a super kind and helpful gentleman name Alex. Alex was very attentive as I explained our curriculum and suggested a power scooter instead which would be easier for my husband to navigate in NYC due to the bumpy roads. I am soooooo incredibly happy I took his suggestion. The scooter was already there at the hotel for us upon check in and after our trip we just had to leave it there and Big Apple Mobility would take care of it. The scooter was comfortable and extremely easy to use. Alex and Big Apple Mobility provided much relief for us while navigating this city with an injured foot. I highly recommend them and if I ever need anything like this again, these guys will have a repeat customer.

- Linh Nguyen - Jul 14, 2026

Great company and staff! Price includes delivery and pickup at your hotel. Highly recommend!!!

- soulsoul96 - Jul 13, 2026

Love their service. The receptionist was on top of everything and answered all my questions. Since it was my first time ordered from this company but everything went so smoothly. They delivered and picked up the wheelchair on time and they made sure that you are comfortable with the hour and very flexible with your schedule. Highly recommend!!!
Would definitely request the service thru phone than the website since it was easier for me thru phone.

- Hannah Ngo - Jul 13, 2026

This is my second time using Big Apple Mobility for a trip to New York to assist with my mom who has Mobility issues. Alex is very professional and delivers quality. He answered every question I had in a timely fashion. This service allowed my mom to enjoy the city again without having to worry about how she would get around with ease.

- Ursula Williams - Jul 06, 2026

From the Initial call to Alex before we left for NY, until the pick up
Saturday evening it was an amazing experience and a lifesaver since I recently broke my leg.
The scooter was easy to navigate and comfortable. It was a good price per day and made the trip much more enjoyable!
Thank you !!

- Johndra Culp - Jul 02, 2026

- Lori Hartmann - Jul 02, 2026

Excellent service. I would highly recommend!

- Bernadette Wheeler - Jun 30, 2026

Fabulous experience. It was so easy and relaxed. The wheelchair was what we needed for my mom who had broken her leg but still wanted to explore the city. Highly recommend!

- Caitlin Stryker - Jun 26, 2026

Kind employees, easy strait forward renting, wheel chair worked great.

- Niko Thompson - Jun 23, 2026

- Alyse Johnson - Jun 22, 2026

A big thank you to Big Apple Mobility. It made our trip totally amazing.

- Denise O'Neill - Jun 19, 2026

Service prompt, efficient
Chair easy to maneuver & comfortable. Thank you most sjncerely.

- Nancy Attanasio - Jun 16, 2026

- Fabio Deoliveira - Jun 09, 2026

Big Apple Mobility delivered a suddenly and unexpectedly needed wheelchair within 45 minutes so we could make our musical on time! Thank you for making our vacation memorable!

- James Lloyd - Jun 08, 2026

- Tammy Waher - Jun 04, 2026

Had a rolled ankle in NYC, could have been a trip ruined but Big Apple was open on Saturday so we were able to get a wheel chair.

- DJ Kirsten - Jun 01, 2026

There was a wheelchair for my dad waiting for us when we got to our hotel. It was easy to manage through the city for our three day trip, including graduation. The only thing that would have made it better is if more subway stations were handicapped accessible, but Uber was a great alternative as well as the bus! Big Apple Mobility also picked up the wheelchair from our hotel at the end of our trip, and the whole thing was very affordable.

- Laura Wiltanger - May 30, 2026

Great service to help me continue my visit to NYC after my wheelchair was damaged.

- Ted Heintz - May 29, 2026

The company was very professional, responsive and on time with the delivery and pick up of the wheelchair I rented. I highly recommend them.

- Bridget Taylor - May 16, 2026

We rented a lightweight wheelchair for my mom while in the city. She has back issues and its hard for her to walk for an extended time. It worked perfectly, delivery was right on time at our hotel. So grateful to be able to have something like this available. Will definitely use again in the future if needed

- Janelle Doran - Apr 28, 2026

The staff are all insanely nice and helpful. Cannot recommend enough

- kyu ahn - Apr 27, 2026

- Kelli Harris-Wright - Apr 27, 2026

Great central location, amazing service! This was the best decision I made! I couldn’t walk as far as my sisters, a leg disease, and I thought I would be okay. Once I decided to get the electric scooter it changed the whole trip. I didn’t miss out on anything! The two guys that helped me were AMAZING!

- angela fife - Apr 25, 2026

You did exactly what you said you would do: the ordered wheelchair was there on arrival. It was an easy transaction. And just as easy to return.

- Kathy Hagstrom - Apr 24, 2026

The scooter is very helpful, but very bumpy. Next time I will choose the luxury one.

- James - Apr 24, 2026

Excellent service. Delivery smooth and timely, equipment well maintained, they made it easy for us to have what we needed to make our trip go well!!

- Cindy Malliet - Apr 23, 2026

Great customer service and timely delivery!

- Shawn Macauley - Apr 14, 2026

Definitely recommend Big Apple Mobility! They were organized and easy to get in touch with. We ended up needing to add on a part to our order, and they brought the new part the next day. We had a little hiccup with communicating the plan for pick-up, but they took full accountability and rectified the situation. Totally would rent from them again!

- Ava Sieckmann - Apr 14, 2026

Alex was so helpful. I was staying at a hotel and he had.the scooter at my hotel within an hour of calling, just like he said he would!

- Kathleen Martinez - Apr 11, 2026

Ich habe bei Big Apple Mobility einen Scooter für meinen Aufenthalt in New York gebucht.
Die Bestellabwicklung war einfach, die Kommunikation war super und der Scooter wurde zum vereinbarten Zeitpunkt am Hotel angeliefert.
Perfekt und nur zu empfehlen!

- Jürgen Spiegel - Apr 09, 2026

Service was excellent . Wheelchair delivered and picked up as promised . I recommend this company for all your wheelchair needs. Thank you

- Cindy Van Dorn - Apr 08, 2026

The service exceeded my expectations. Theyre very helpful in facilitating payment from a foreign country. The rented equipment arrived on time and in good condition. The staff at the hotel where I stayed knew the company and gave us excellent references. I will definitely use their services again, wherever they are available. Thank you.

- Armando Diegoperez - Apr 08, 2026

I rented a mobility scooter for my mother in law for 4 days. The scooter was clean, and in good condition. She is a larger lady and the scooter had plenty of power to get around New York. The scooter was large enough to be stable, but small enough to fit into every elevator we encountered. The battery lasted all day with extra charge to spare. The staff at big apple mobility are very nice. They offer delivery and pickup to local hotels. Our scooter took minor damage from a collision, and Big Apple Mobility demed it normal wear and did not charge me for repair! I would highly recommend Big Apple Mobility!!!!

- Chris Roney - Apr 01, 2026

- Patricia McClellan - Mar 23, 2026

Wow! Delivered a scooter right to my hotel with almost no notice. Pickup as well. All super easy and totally accommodating. Many thanks!

Added 03/23/26 - just as excellent the second time around. Scooter delivered early and in very good condition. Very accommodating of changes -- extended pickup by an hour without any additional charge. Highly recommended.

- Faith Kaminsky - Mar 23, 2026

- João Ricardo Filardi - Feb 26, 2026

Very friendly and helpful. Would Recommend. They have lists of options, but for us a wheelchair was more suitable.

Mahalo and Thank you

- Kianamalia Keopuhiwa - Feb 19, 2026

Efficient and quick service. Helped my mom out a lot, she is disabled and had a difficult time in NYC with the cold weather. But we made it work, thanks.

- Chris the Scorpio - Feb 07, 2026

Frequently Asked Questions

FAQ's from customer experiences

Do you offer delivery and pickup of mobility equipment to hotels in New York City?

Yes, Big Apple Mobility Corp. delivers mobility equipment such as wheelchairs and scooters directly to hotels and arranges pickup at the end of the rental period for customer convenience.

How easy is it to reserve mobility equipment with Big Apple Mobility Corp.?

Reservations can be made online or by phone, with staff providing clear communication and assistance to ensure the equipment meets customer needs.

What types of mobility equipment are available for rent?

Big Apple Mobility Corp. offers a range of mobility aids including wheelchairs, powered scooters, and knee rollers, all maintained in good condition for customer use.

Big Apple Mobility Corp. | 241 West 37 St., New York NY , United States