BUSINESS REVIEWS

Best Western

7641 lee h/way, Chattanooga, TN, United States

About Best Western

Nestled in the heart of Chattanooga, Best Western offers travelers a comfortable and convenient stay with a touch of Southern hospitality. This esteemed hotel chain is known for its commitment to quality service and guest satisfaction. Whether you're in town for business or exploring the scenic beauty of the surrounding area, Best Western provides a welcoming atmosphere with modern amenities. Guests can enjoy a refreshing dip in the pool, a hearty complimentary breakfast to start the day, and cozy rooms equipped with all the essentials for a restful night's sleep. With its prime location, Best Western is an ideal choice for those seeking to experience the charm and attractions of Chattanooga.

Customer reviews

Showing 1–50 of 55 published reviews.

Google

Nice person who check me in

Google

Stayed here for one night with the three beds it was a nice room Jimmy upfront was super friendly and was very helpful. The restaurant is good food kinda pricey but over all it was good. Would definitely stay here again.

Google

The only thing we didnt like was the bathtub was extremly slippery

Google

Near i75 , 15 miles from downtown and 5 miles from airport. Location has a diner in lobby for open for breakfast lunch and supper.

Google

This was the first time I've been to Chattanooga and I was so impressed with the people. They were so friendly and the Cafe inside the hotel was awesome as well, they had great food and service

Google

We had a very nice time there.

Google

We only stayed here one night but it was a nice visit. The staff (on the phone and in person) were so very kind and accommodating. The room was nice and clean. I had my large dog with me which was also nice that there’s no breed or weight restriction and the pet fee was nominal in comparison to most other places.

Google

Always great customer service plus great value for the location!

Google

The man at the check in desk always treats the RFTW with the best service.

Google

The room was nice. Good services.

Google

Shampoo dispenser was empty But the accommodations were great!

Google

Sam, was fantastic! Room was extremely clean.

Google

Great deal, but noisy

Google

Friendly staff, clean rooms, good location, and the Cafe is great.

Google

My stay was uneventful. My room was clean and pleasant. Staff had me checked in quickly.

Google

Room was new looking and very clean1 Easy to get to off I 75.

Google

Great place

Google

Customer Service was excellent (Jimmy) let us know about room and restaurant very knowledgeable

Google

If you're expecting a luxury hotel, it's not here, but I had a very clean room and the front desk person was friendly. Now this hotel didn't have a free breakfast, but that's because there is a full service restaurant in the hotel (City Cafe), which was very good.

Google

For $163 for 2 nights it was worth it. We were only 19 mins away from the riverfront n 9 mins from little debbie park. The pool was closed! No free breakfast!

Google

No complaints at all from booking early to checking out. Cafe there was great Will be back in future for sure ! Santa k

Google

Clean room, quiet. Great restaurant. The hotel staff was nice, very polite. I highly recommend the hotel

Google

Overall it was good, but something in the room smelled weird, and the front desk guy was a little short/lacked patience.

Google

Jimmy and Kim are the BEST! !! THANK YOU GREAT PLACE TO SAY

Google

Experience was great would definitely visit again if i was ever in the area highly recommended

Google

Decent hotel and location for the price.

Google

It was okay. A little high on pet deposit. Had to make a five and a half trip b/c they would not let me use my debit card to help a friend in need. But otherwise, all worked out fine.

Google

Good Motel for the money. Nice staff and safe neighborhood. The on-site restaurant is on point we tried it at breakfast and Dinner, huge portions worth every penny. I would recommend this motel for a weekend stay. It’s close to the Mall and other restaurants as well. TBH it’s an older motel that has been remodeled.

Google

Clean room, very friendly staff, great price.

Google

I stay here frequently. The staff is awesome. Rooms are clean. If an issue does arise they handle it quickly and efficiently. I travel a lot and have tried many of the hotels in this area. For the price, location and service this is a great deal. The attached diner (City Cafe) is a bonus.

Google

Excellent customer service, it’s trucker friendly, the restaurant on site has good food.

Google

Room could’ve used a little maintenance here and there but overall a good stay. The customer service was very good which I believe is very important.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Frequently asked questions

What dining options are available on site at Best Western?

Best Western features an on-site restaurant called City Cafe, serving breakfast, lunch, and dinner with generally positive reviews for food and service.

Is Best Western pet-friendly and are there any restrictions?

Best Western allows pets without breed or weight restrictions, and charges a nominal pet fee compared to other hotels.

How accessible is Best Western in terms of location?

Best Western is located near I-75, approximately 15 miles from downtown and 5 miles from the airport, with easy access to local attractions and shopping areas.