Atex Restoration

Name: Atex Restoration
Address: 9417 Circle Dr, Austin, TX, United States
Telephone: 5124601455
Rating: 5.0

Restoration in Austin TX
Star Score
Average 5.0 / 5
Reviews & Ratings 95
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Atex Restoration stands as a trusted ally in preserving and rejuvenating properties within Austin. Specializing in damage restoration, they expertly navigate the aftermath of unforeseen events such as water, fire, and mold damage. Their team of skilled professionals is dedicated to restoring homes and businesses to their pre-damage condition with precision and care. Committed to customer satisfaction, Atex Restoration provides comprehensive solutions, utilizing the latest technology and techniques to ensure a swift and effective restoration process. Whether facing minor repairs or major restorations, they offer peace of mind with their reliable, high-quality service, making them a go-to for those in need of restoration services.

Kudos to the ATEX packing crew for their outstanding work. We were very pleased and impressed.
Thank you for being respectful of our home and our property. The work area was always tidy and well-organized. The care in handling fragile items, like the china in the dining room, was especially appreciated.
The team leader is thanked for his excellent organization and clear communication. The effort is greatly appreciated.
Outstanding crew specifically Menassa, Anthony, Fernando, Alberto, Fernanda & Evelyn. They all had a smile on their faces and seemed happy to be here to do the job.
Great work ethic. The hard work and dedication are appreciated. The crew showed up every day and got the job done, and it didn't go unnoticed.
Thank you kindly!

- Alcira Etienne - Aug 23, 2025

Fernanda, Alberto, Evelyn, Fernando, Anthony & Menassa did an excellent job moving us back into our house. They made sure all of our furniture was set back up correctly and that all boxed items were placed in the correct rooms.

- Amanda Sauls - Aug 22, 2025

Overall, my experience with ATEX was great. The crews were amazing and did fantastic work. Communication with the project coordinator Andrea and office manager Amber was fast and easy, but I never once heard from the project manager Tres. Supposedly he oversaw all aspects of my repairs but I never saw or heard from him.

- J Clay - Aug 20, 2025

Bryan, Josh and JR did a great job and in a timely fashion removing water and debris from our home. Very professional. Thanks again!

- Joyce Granger - Aug 09, 2025

Brian and the team were prompt on the restoration and thorough. Clean up was done very quickly. Thanks!

- Greg Granger - Aug 09, 2025

Excellent company, responsive, kind, empathetic, and completely knowledgeable about each step of the process. Kim, Edgar, Bryan and JR are simply outstanding people who truly want to help. 5 stars!

- MS - Aug 08, 2025

A water line to a toilet broke while we were out of town and our entire house flooded. Less than 3 hours after I called Atex, they had someone on site and starting the cleanup. The crew was Bryan, Edgar, Jr, Kim, and Josh. The all did a great job getting my house dried out. 3 weeks have passed, the house is dry and no mold is growing on things that got wet. All this during the heat of a Texas summer. Now we can start rebuilding.

- Kyle Pratt - Aug 03, 2025

Great experience. Prompt service. Home was repaired quickly with great attention to detail. All of my concerns were immediately addressed and rectified.

- Chan Rock - Jul 31, 2025

Kevin stopped by the day of our house fire and was a saving grace because we didn't even know where to start. Him and his team were so easy to work with, got the job done quicker than our already tight window frame. They did a great job. My husband and I would recommend 10/10!

- Leslie Stark - Jul 25, 2025

Remediation so far so good. Edits to come.

- David Serniuk - Jul 21, 2025

Had a house fire on the 4th of July and ATEX has been here for me since day 1. Starting with the owners. The crew that came to do the demolition and get photos was wonderful all very nice and amazing guys. JR, MATT AND BRYAN thank you so much for everything and showing me and my family how much we mattered. Thank you for taking care of us. 🥰

- Maria Mendoza - Jul 18, 2025

The demo team performed professionally. The only issue was not enough fans to start drying the dry walls on the 1st day. Additional fans brought the 2d day. 12 fans and 1 humidifier total was running 24 hours (loud) for 4 days. The techs did well and I'm satisfied with the work done l.

- Albert Torres - Jul 17, 2025

Junior and Kim was very professional and knowledgeable in their field work. that make them a valuable asset to in their profession. They were able to answer all my questions and some more.

- Leon Wilborn - Jul 14, 2025

JR,Matt and Bryan took good care of us. They brought plenty of equipment and answered all of our questions. Very polite young men.

- Catherine Chouteau - Jul 11, 2025

I want to take a moment to recognize the outstanding work done by Bryan and Jr from Atex. From the beginning of the project, they were punctual, professional, and highly skilled. They communicated clearly every step of the way, ensuring we were informed and comfortable with the process.

Their attention to detail and commitment to quality were evident in every aspect of their work. They took great care to do the job right—not just quickly, but thoroughly. You could tell they take pride in what they do.

Great job, guys—thank you!

- Tito Escarrega - Jul 11, 2025

Edgar, Bryan, Kim, Josh and Jr were amazing very professional and thorough

- Jeremy Brown - Jul 07, 2025

The crew that Atex had on-site were great! Bryan, Edgar, and Junior took care of their work quickly with minimal impact to my wife and I. Thanks again for the workmanship and great attitudes.

- Derr Lee - Jul 02, 2025

Best team ever moved furniture with care and respect. Loved how they were a team and the laughter as they worked together was amazing

- Tracey Miller - Jun 30, 2025

ATEX Restoration did a great job on a water leak in my home for an insurance claim. They performed water mitigation, pack out, and demolition. In this frustrating insurance claim process, they have been the only company that is responsive and knows what they are doing. They understand the insurance claim process better than the insurance company. Tres, Junior, Danny, and their teams were a pleasure to work with and I would work with them again.

- Todd Standlee - Jun 27, 2025

The professional experience my wife and I enjoyed was very satisfying overall, from the examination to pick up of their equipment.

- Robert Armstrong - Jun 17, 2025

The ATEX team of Chris Maya, Antonio Maya, Alex, Alejandro, Edgar, JR, Bryan (and a couple of others who I may have missed!) were so great! We were so impressed by their hard work and attention to detail and superb customer service when they were in our home fixing water damage, etc., during the last three weeks. Thank you, Tres Davis, too, for managing such a great crew. They were truly the best and most respectful group of guys. Their work looks amazing in our entire bottom floor of our house. THANK YOU - Scott and Olga Flores Finneran

- Olga Flores Finneran - Jun 17, 2025

ATEX water mitigation service was impeccable. The service was prompt and professional. I hope that we never have to use this type of service again, but if we do, there will be no hesitation to call ATEX

- Edward Davis - Jun 13, 2025

Jr, Kim, and Brian came out with their team and did an amazingly fast and smooth job! I would definitely 10 out 10 recommend ATEX to everyone! Super nice and very professional!

- Cheyanne Carranza - Jun 13, 2025

The only good thing to come out of our water heater busting was ATEX services. Kim called us right away explain the whole process and was at our home same day. She came along with Jr., Brian and Josh and the rest of her crew and handled the job with efficiency and professionalism. Definitely recommend for all your damage and restoration needs.

- Sgt Carranza - Jun 13, 2025

Prompt, efficient, and communicative. Matt, Bryan, Junior, Kim, and Josh did stellar work on my flooding issue.

- John Billing - Jun 11, 2025

Bryan & JR we're awesome to work with. No one wants to discover a water leak in their house but those guys jumped into action and helped remediate and prevent any real damage. 10 of 10 would work with again

- Jason Whitson - May 28, 2025

Edgar, jr & Bryan did an excellent job. Also there crew was top notch.

- Scott Finneran - May 27, 2025

The ATEX team that completed the mitigation on my home after the freeze was absolutely efficient. The staff including JR (Junior), Kim and Bryan did an outstanding job. They were professional, hard working and demonstrated excellent skill of their tasks at hand. I highly recommend ATEX and a huge thank you to JR, Kim and Bryan....I also appreciated the team of people that worked together to complete the job accurately and timely.

- Celeste Pena - May 22, 2025

Tres and his team swooped in to save us and our home after the steam team lied about work done and nearly left us homeless after our house fire. Atex picked up the pieces and got the restoration out the door on budget and ahead of schedule

- Pierce Birkhold - May 19, 2025

Hello, we’re serviced by Anthony, Alberto, Evelyn, Fernando, and Menassa. They were all very professional, polite, and respectful.
They did a fantastic job in the preparation, execution, and cleanliness of our home.
Thank y’all so very much.
I highly recommend that they receive not only the recommendation they deserve, but also be given more responsibility and positions to match their potential.
J. Griffin

- Jesse Griffin - May 17, 2025

Kim, Donovan, Josh, and Junior were absolutely amazing. Fast, courteous, and incredibly efficient. Would highly recommend ATEX for anyone dealing with water damage.

- JB Lajzer - May 16, 2025

ATEX team of Junior, Donovan, Josh and Kim were very pleasant and friendly. They were apologetic to our situation. They came when scheduled. The service was super quick and efficient

- Patricia Saylor - May 12, 2025

As a former adjuster and this Property owner I am extremely satisfied with not only the quality of work but also the professionalism ATEX used to restore my home to pre loss condition. All 4 trades did exceptional knowledge and skillset in this water loss restoration. I would highly recommend ATEX Restoration and will consider using this company for any work I need done to my home.

- Mike Brown - May 12, 2025

Very friendly, honest and helpful!

- Jane Morton - May 10, 2025

Atex Restoration did great work repairing my living room floor and kitchen floor and cabinets. The team is very professional , transparent and consistently kept me up to date on progress. Great work!

- Rafael Polo - May 08, 2025

ATEX Water Damage and Restoration company went over and above my expectations in restoring my home. I had what I considered to be a small fire that was quickly put out so the damage was contained. ATEX came in and cleaned the whole house to be sure the smoke fumes were gone and all the lint was cleaned out. They repaired a wall that was punched into to be sure the fire was not behind the area. The fire was in my laundry room. ATEX completely redid that room including repair of the holes and sheet rock but also painting the whole room and ceiling! They even redid the texture on the ceiling and all the walls. I owe ATEX a LOT of thanks. I was very lucky and blessed by everyone who brought my house back to me in BETTER condition that it was.

- Donna Geery - May 07, 2025

Great crew, friendly and very professional. Thank you for the work. I will recommend to my Soldiers.

- Anthony Garcia - May 06, 2025

Kim and Donovan were simply amazing on this project, I would recommend them any day.

- Dayo Oyedele - May 05, 2025

ATEX did a great job with our home after we had several affected rooms from a toilet overflow. Our home looks better than new!

- JGibby - May 05, 2025

I had a terrible house fire and ATEX stepped in and cleaned up the mess in a very timely and proficient manner. They knew exactly how to handle things and took much of the stress away . I’m grateful for their expertise throughout this difficult time

- Mia J - May 02, 2025

Edgar, Kim, Junior, and Josh were phenomenal. They all did such a fantastic job with tearing up, cleaning up, and drying out our water damaged area. Edgar is absolutely amazing. Edgar was so personable, courteous, respectful, and extremely knowledgeable. Edgar was an absolute pleasure to deal with. Kim was also very knowledgeable and very helpful with information of the continuing process. This crew made an unfortunate situation, very pleasant and manageable to deal with. Thank you very much Edgar, Kim, Junior, and Josh for taking pride in what u do.

- j - May 02, 2025

Excellent customer service & care during any emergency situation. Clean work and great communication with customer.

- Noreen Capuano - Apr 24, 2025

Atex did an excellent, turn-key, job of repairing my house after it was flooded (Flooring, carpentry, drywall and painting). The quality of workmanship was exceptional, and the crews were very professional. In my circumstance, communication and responsiveness was critical since it involved a rental property and the scheduling included my tenant. An added benefit of using Atex was that they handled everything with my insurance company. I wasn't saddled with handling my insurance company once they began the work. I would highly recommend Atex, especially when the job requires more than one skilled trade to be involved.

- HOT - Apr 23, 2025

Thank you so much Edgar, Bryan and Junior for all you help, patience with us during this difficult time. I appreciate all your help thank you so much.

- Jeanette Hernandez - Apr 15, 2025

I’ve never had the pleasure of working with a more compassionate group of people during a difficult time. Having water pour from your ceiling from an upstairs water malfunction is not something you deal with every day as a homeowner. Not knowing what’s next, how much money is coming out of your pocket, what it means for the state of your house, all of the uncertainty is a heavy weight to carry all at once. It would be easy for a company to come in and do their job robotically almost in a routine mindset without regard to the emotional state of the homeowner. Junior, Bryan, Donovan, and Kim were the furthest thing from that! Junior took a lot of time to explain the situation and possible next steps with me while trying to be as gentle as possible, knowing it was a lot for me to take in. Bryan, Donovan, and Kim were so kind as they worked through the house setting everything up for mitigation, knowing this was about to change my current environment for the next few days. Luckily it was nothing but great news when they came to check on everything and they were able to successfully dry everything out, remove their equipment and be on their way, but not without smiles and hugs. I 100% recommend this company (but mostly this awesome team) for anyone undergoing a water damage issue!

- Crystal mcfadden - Apr 14, 2025

It was time to pack out and their crew came and inventory all my items. They carefully wrapped and stored items that were collected over a lifetime .

- Dwight Mustipher - Apr 12, 2025

your people are very respectful of my property .they are
professional polite and fast Good experience for us . thanks

- Dennis Annabelli - Apr 03, 2025

Very professional crew did great mitigation work on my property- Edgar, Bryan, Junior. Good work, highly recommend them.

- Rafael Polo - Apr 03, 2025

This amazing Atex team..Junior, Bryan, Kim, and Donnovan were simply amazing...They were very knowledgeable efficient and most of all showed my superb customer service. I will Alway use them if I ever need these types of services again. They made my lemon day turn into sweet lemonade on day one. They kept me informed of the process and provided me all the information I needed. 5 star service hands down...thank you so much I really appreciate you all.

- Sapphire Breeze - Mar 28, 2025

Fantastic work! Junior, Donovan and Kim were all very professional and did a great job

- Michael Vanderbilt - Mar 24, 2025

Frequently Asked Questions

FAQ's from customer experiences

How does Atex Restoration handle fragile items during packing and moving?

The crew carefully wraps and stores fragile items, such as china, with respect and attention to detail to protect them throughout the process.

What can customers expect regarding communication during a restoration project?

Customers typically experience clear and timely communication from project coordinators and office staff, with updates provided throughout the restoration process.

How quickly does Atex Restoration respond to emergency water damage calls?

Atex Restoration often responds within hours, sometimes less than three, to begin water mitigation and cleanup promptly after a water damage event.

Atex Restoration | 9417 Circle Dr, Austin TX , United States