Very helpful and informative
BUSINESS REVIEWS
AquaVision Pool & Spa
2616 Lawndale Drive, Greensboro, NC, United States
Write a reviewAbout AquaVision Pool & Spa
AquaVision Pool & Spa, located in Greensboro, is your go-to destination for all things related to pools and spas. With a team praised for their helpfulness and expertise, they stand out for their exceptional customer service. Whether it's your first spa or you're seeking reliable service and supplies for an existing one, AquaVision has you covered. Customers rave about the personalized attention from staff members like Tyler, Brandon, and Jimmy, who go above and beyond to ensure you find exactly what you need. From making "impossible deals happen" to enhancing your spa experience with knowledgeable repairs and friendly advice, AquaVision Pool & Spa is highly recommended by those who have experienced their outstanding service firsthand.
Customer reviews
Showing 1–50 of 106 published reviews.
Great help and service
The gentleman helped me to get the items that I needed and even made recommendations to help me balance my pool chemicals.
Greeted at the door. Took my sample immediately back for analysis, then helped me get the chemicals I needed. Professional.
Brianna was very knowledgeable regarding a pool cleaner. She took time to explain how to use the cleaner and the options available.
They are always very helpful and knowledgeable. My go to place for any issues or questions.
Expert care and chemicals for my hot tub.
Brianna is super to work with and very knowledgeable.
Devon and Gavin did a great job getting the hot tub brought in and setup. They handled everything for the installation, got the position right were we wanted it and cleaned everything up. 10/10
This company is awesome...would recommend them to anyone
Great guys in store very helpful .
They worked hard to get me what I needed, thank you
Very helpful and knowledgeable!!
Very knowledgeable and friendly
Knowledgeable, courtesy staff - Very helpful w/ recommendations in managing water quality as well as troubleshooting wireless connectivity issues w/ my spa -
Pricing should be better for chemicals after spending $18,000 for pool.
Great service and help!
Bandon is great guy and excellent salesman. Dont waste your time, go straight there. No games or gimmick just straight up.
Always very helpful with answers to problems.
Great advice on anything pool. Keeps me coming back, especially with all this rain.
"Cut The Fluff!" That is generally my attitude when I embark upon a new venture, in this case swimming pool, and I have to sift through unnecessary equipment sales, being preyed upon due to my inexperience, etc. However this was NOT the case from Aquavision. They are great! I am a new (large) pool owner and the installers left me less than informed as to maintenance and startup. I followed the oodles of instructions to the tee and was still left with cloudy water/yellow tint and slimy walls. I was livid! I had no choice but to ask the 'pros' and be vulnerable to the having bought 'hundreds of dollars of unnecessary/non-working supplies"! I went to Aquavision and let me tell you they are knowledgeable, professional and courteous. My personal sales person was Brandon, and a sweet, relatively new young lady at the register. They tested my water first, explained the readings and made product offers. Sounds run-of-the-mill? How about when I started describing my issue, Brandon could finish the description and tell me the cause. He also knew which numbers on my reading were critical vs. optional. Most persons have sold me everything when they have this vantage point. The integrity this young man showed so far, represents the honest and helpful attitude that Aquavision seems to represent. Only $65 dollars later I was given sound products and valuable advice that could only come from someone who sees the ins and outs of the mistakes others make.... .....how valuable is that?!? Brandon helped me get all the supplies to my car and ANOTHER detailed set of assuring verbal instructions followed. So far all good, but would this work.... was he acting on a hunch....? After 24 hours of following his instruction...CRYSTAL CLEAR, SOFT(with proper hardness! Lol!) WATER!!! To top that off, as mentioned earlier a slime coat had started before I visited them. Guess what happened to that....GONE. My chemicals are right, pool balanced and BEAUTIFUL. I purposefully waited 48 hours to send this to be sure the solution held. I am more than impressed with Brandon, Aquavision, their quaility of products and their prices. They are MY POOL PEOPLE. Thank you all. I got advice on my ionizer, brushing/sweeping, using a Dolphin, variable speed filter motor... and tons of laughs as this young man had personality. I know this is lengthy, but Good things need reporting just as much as bad. We are in a pandemic, we are not traveling but vacationing at home starting Thursday. Imagine my previously worried wife and son's face when we woke up to a pool that resembled the most finest resorts!!!!! Thank you Aquavision... THANK YOU BRANDON!!!!!!!!!! YOU GUYS ARE THE BEST, RG
I drive from Gibsonville to AquaVision Pool & Spa. The staff is very friendly and knowledgeable. When we need supplies or help with a water problem they are very helpful.
I have always had a great experience with each person that I have worked with. Very knowledgeable staff and they go above and beyond every time. I have been servicing my pool with them for over 10 years now! Hope to for at least another 10 years
Brianna was very knowledgeable, friendly & a pleasure to deal with! I’m so glad a friend at work recommended Aquavision Pool & Spa because this will be my go to Pool store from now on!
Great experience purchasing our new hot tub. Friendly staff that answered all our questions.
It's been a long time since I visited AquaVision maybe close to 10 years. What great service I received. Brandon helped me out with what I needed and was never trying to just make a sale! I will return and now have a new Pool store.
Professional and knowledgeable-
Always friendly and helpful. Extremely knowledgeable.
Awesome service. Professional, friendly and easy to understand directions provided to us. This is the pool store that we will be using forever. Thanks Brianna for all your help and advice on keeping our pool safe to swim in.
Everyone is helpful and knowledgeable of your needs!!
The technician did amazing work on our pool. We are very pleased with the service and efficiency!
Every visit everyone is very knowledgeable and friendly.
Very nice people to deal with. Always helpful.
Farrah and Brianna did an amazing job!!
Always helpful and have a vast knowledge of how to maintain a pool.
Always so knowledgeable and helpful!!!
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
I worked with Tyler and Brandon. They were very helpful. My first spa and they have been great to answer all my many questions. Would highly recommend.
My man Jimmy went out of his way to make sure I had exactly what my family was looking for in a hot tub!!!! This company went over and beyond our expectations and we have been searching for weeks to find a dealer that would service our needs and not just the sale! The whole team worked together and made an impossible deal happen! I would recommend this company and especially JIMMY if you are looking for anything they have to offer! Trust me you’ll be glad you used them!!
We've had the best experience with AquaVision! We bought our house with a Sundance Spa already here and wish we would've connected with AquaVision first for service repairs and supplies. They have been amazing to work with from every aspect; repair technician, store sales guys, and delivery team were all knowledgable, friendly and quick to help improve our spa experience. Highly recommend!
Frequently asked questions
What kind of support can I expect for pool water problems?
AquaVision offers water testing and analysis with knowledgeable staff who explain results and recommend appropriate products and maintenance steps.
Does AquaVision provide help for new pool or spa owners?
Yes, staff provide detailed advice on pool startup, maintenance, and equipment use, helping new owners understand water balance and care routines.
Can I get assistance with hot tub purchases and service?
AquaVision offers guidance on hot tub selection and provides service and repair support, with staff available to answer questions and ensure customer needs are met.