Josh came at 5:00 on Friday afternoon before Labor Day to service our system. He showed an excellent attitude about coming for a service call at that time. He carefully checked the system and quickly assessed and corrected the problem. I am happy to know our system is efficiently working again. Thank you, Josh!
BUSINESS REVIEWS
Aqua Systems of Alabama
2134 A Pelham Pkwy, Pelham, AL, 35124, United States
Write a reviewAbout Aqua Systems of Alabama
Aqua Systems of Alabama, located in Pelham, is a trusted provider of top-notch water treatment solutions. Renowned for their professional and courteous service, they specialize in installing water softeners, reverse osmosis systems, and tankless water heaters. Customers rave about the immediate improvement in water quality and the seamless integration of systems into their homes. With punctual and knowledgeable technicians like Carter, and the attentive service from Josh and Chris, Aqua Systems ensures a hassle-free experience. Their affordable and high-quality water systems, coupled with exceptional maintenance services, make them a highly recommended choice for anyone seeking to enhance their home's water.
Customer reviews
Showing 1–32 of 32 published reviews.
We are very happy with our Aqua Systems water softener system. We have had Aqua Systems in three other homes we have had, and have been very satisfied with each experience. Scott and Robbie were great to work with. I would recommend Aqua Systems to anyone.
Josh and Chris came thru in the crunch!! Their diligence and attentiveness is unmatched. Aqua Systems employs a good group, and I would advise anyone in the market for water filtration to give these guys the first look!!
We have an older water system from them that they still maintain at the house we are currently living in that we have thoroughly enjoyed but we are moving soon and will have to leave it behind. We will leave the old system but not aqua systems. Once we get moved into our new house we plan on getting the reverse osmosis system installed right away. My wife absolutely loves the taste of the water and even more importantly to her is how wonderful it is for her hair. You know the saying happy wife happy life. If you're thinking that these systems are way too expensive for you then you haven't looked at how affordable they are now. They used to be much more expensive but the prices have come down so dramatically that it's affordable to anyone with a little extra cash and it would be a great present for the wife. The only thing to match the great products that aqua systems has is the great service they provide. Aqua systems will be in my house for years to come and no doubt if you try them you won't regret it.
Josh was very professional and respectful. He provided excellent service!
Josh was very helpful, polite and knowledgeable. Aqua Systems always does a great job with maintaining our water system.
Awesome people, awesome product!
CARTER JOHNSON DID A GREAT JOB ON THE INSTALL . WE KNOW HAVE CLEAN WATER. THANK YOU!
I had a terrific experience with this company and the technician. He was on time and kept me up to date with his timeline. Very courteous
Carter from aqua systems came to my house to install a reverse osmosis system in my kitchen and a UV filter for our well water. He was friendly, extremely professional, and did an amazing job... taking his time to make sure the system was in correctly, hooked up to my refrigerator and was not leaking. I couldn’t be happier with the service. Thank you!
Had a great experience purchasing and getting installed a new tankless water heater. Everyone was courteous and professional. Highly recommend!
The tech and staff are very professional, system is small and fit as if it was a part of my home already, we could tell the difference in our water immediately, I highly recommend this company for your water filtration needs!!!!!
My overall experience with Aqua Systems of Alabama was great. The installer Carter arrived on time and completed the install in a couple of hours. The install itself was nice and neat and placed right where I wanted it. So far the family is enjoying the change to soft water. It's an investment people!
Carter was very nice and went the extra mile to check on leaks and everything! Thank you again!!
Carter is very efficient ,he got the job done quickly and past on information about the water pressure to me I did not know thanks for telling me.l am very happy using Aqua Systems no complaints.
Carter Johnson impressed us. I will request him every time I call Aqua Systems. He is into details just like me. I appreciate his dedication to making sure the job was done correctly! Good man
Aqua Systems is awesome!!! I had been worried about our water for some time. Scott Pilkerton came out and tested the tap water, Pur filter water and bottled water. They were ALL BAD!!! High chlorine, much more than required to disinfect, fluoride which is carcinogenic and many more substances that are harmful to our bodies. I didn't think I could do it right now but we can't afford not to do it!! I did the finance route and my payment is very reasonable. The reverse osmosis filter under the sink makes the best tasting water!!! Its like a whole different drink! I know I'm not absorbing harmful chemicals from the water I shower or bathe in. If you look up Dr Mercola and his articles on our regular water (I'm on city water) he says taking a bubble bath is like soaking in a pool of toxins!! After reading that I couldn't enjoy my soaks!! And I need my epsom soaks for my bones!! The installers, Carter Johnson and his partner were professional, LICENSED!, efficient and explained everything to me. I've thrown good money away before using 'plumbers' that cost me because they screwed things up so bad. Always ask to see their license! Cierra in the office is sweet and very helpful. You can't go wrong with this system or company. Water is one big thing that will become huge in the future! If not already! Thank you Pelham Aqua Systems!!
We were extremely pleased with the purchase, installation, and support for our new water filtration system! From the friendly staff when purchasing to the quality installation from Jared Bryant and Carter Johnson, we were SO impressed!! Our water is SO crystal clear and tastes great!! Thank you!!
Very friendly and great service. The tech that came was knowledgeable, provided great work and answered questions.
Carter was very courteous and knowledgeable, did a good job.
End-to-end service, installation, and warranty. More expensive than some places but a definite deal when you consider the whole package. Installed a whole-home filter, softener, and reverse osmosis finisher for under the sink. Very satisfied.
This is the best investment we could have made. It’s water quality you can see and taste.
We love our soft water! Does wonder for our skin!
The sales representative was very knowledgeable and great to work with. The installation was very timely. The installers were great. They were efficient and professional. The install looks great and the systems works as expected. Results were evident within minutes after the installation was completed.
The service was excellent. Everyone was eager to answer my questions and address my particular concerns related to specific problems with my water. The technician who installed the new system was very knowledgeable and professional. I've only had the new system for a week but so far I'm very satisfied.
Excellent experience, noticed a difference in the water immediately!
They have bottled water fill stations in the showroom with alkaline and reverse osmosis water available for much cheaper than others locally. The water always tastes amazing and they test the water daily.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
Quick to address concerns/issues and schedule any repairs/maintence asap! We love our system!
Jeremy explained the reason behind my concern about a bluish stain on my shower head. Tested my water and assured me everything was fine. Great service!!
Landon was very thorough in making sure he had checked everything well to assure the job was complete with no problems. He noticed a shield on the hot water heater had been damaged in shipping and ordered a replacement. Job well done. Feel confident we can call him if any problem arises.
Austin explain what the process for today's visit was and explained the problems we had and showed me the problems in person and with each picture he took. He took care of the issues in a timely manor. Will ask for him again.
Frequently asked questions
How quickly does Aqua Systems of Alabama respond to service or repair requests?
Aqua Systems of Alabama is noted for promptly addressing concerns and scheduling repairs or maintenance as soon as possible.
What can I expect during a technician's visit for installation or service?
Technicians explain the process, identify issues with photos if needed, and ensure thorough checks to complete the job properly.
Are Aqua Systems' installations neat and professional?
Installations are described as neat, efficient, and professional, with attention to detail and proper setup to avoid leaks or problems.