We have had our pool for just over a year and it developed a tear in it and they would not do anything for me. I have it on ring camera and they say I have to pay to replace the cover. How would this cover hold a Harley if it tears with nothing on it. Very upset with the warranty on this product. Be aware doesn’t look like they stand behind the product they sell. Well after this post the company reached out to me and we were able to come to an agreement to get my cover fixed. I was definitely upset but the company did do the right thing and correct my issue. Shows that they are a good company and do stand behind their product
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Friendly staff, great customer service. Quick pool cover installation and great quality!!!
great manufacturer
Frequently asked questions
What should I do if my pool cover develops a tear shortly after purchase?
If your pool cover develops a tear, contact APC customer service to discuss your issue. They may review your case and work with you to find a resolution.
How long does the installation of a pool cover typically take?
Installation times can vary, but APC generally provides quick pool cover installation to minimize inconvenience.
What kind of customer support can I expect from APC?
APC offers friendly customer service and aims to address customer concerns promptly, including follow-ups to resolve issues when possible.