BUSINESS REVIEWS

Americas Mattress

About Americas Mattress

Americas Mattress stands out for its exceptional customer service and extensive selection of quality mattresses. Praised for their friendly and knowledgeable staff, they ensure a personalized shopping experience, guiding customers to the perfect sleep solution. Whether it's the attentive assistance from Sage or the insightful recommendations from Emily, the team goes above and beyond to make mattress buying seamless and stress-free. With a commitment to customer satisfaction and a family-owned touch, Americas Mattress is a trusted destination for those seeking a comfortable night's sleep, underscored by glowing testimonials from delighted customers.

Customer reviews

Showing 1–24 of 24 published reviews.

Google

Awesome, amazing, kind, beautiful, extremely helpful. Basically every nice word you can think of to call a person that's what it was walking into this store and getting the help I need for a mattress. I will definitely come back here again if I ever need anything because this is how you should feel when you walk into a place of business and they make you feel that happy/helpfulness effortlessly!!

Google

Emily was great helping us buy our mattresses today! Highly recommended. :)

Facebook

The wonder associate helped me immensely. I am great full for the time she took answering my questions. I would definitely recommend this this place.

Google

Anna was super helpful, kind and knowledgeable! Locally owned and operated. We will not buy our mattresses anywhere else!

Google

Professional, knowledgeable, helpful patient and no high pressure sales!

Google

Love my mattress! And the customer service is second to none there! I will always get my beds there!

Google

Sage was wonderful. She listened to what we were looking for, showed us options and let us do our choosing. She was not pushy nor intimidating. She was very knowledgeable regarding our questions. We were able to take our time choosing our new mattress without stress. We also loved that this is a family owned business and the mattresses are made in Colorado. Sage was also very aware of COVID requirements and saw to it that were comfortable and welcome. Definitely going to recommend this store and Sage to all my friends and family!

Google

Friendly service!

Google

5 stars, definitely would recommend!

Google

Emily has the absolute best customer service I’ve personally experienced, great store staffed with even greater people!

Google

Sage, at the Academy store is awesome!! I had gone to a different mattress store in search of two twin mattresses for my little girls and that salesman try to sell me two slabs of wood that were way to firm for children. I walked into Sage’s store and she was so welcoming, polite, and understanding. She was able to find to soft twin mattresses for us and went on to casually explain some of the new mattresses out. I found a new one for myself and bought it a week later. They delivered it the very next day and took my old mattress with them! Excellent customer service!

Google

The lady who helped me pick a mattress (and an awesome pillow!) was both knowledgeable and personable! Would definitely recommend this business to others!

Google

Sage at the North Academy store in Colorado Springs, CO is fantastic. She is friendly and efficient. She provided me great customer service. Also the prices are fantastic. I'll definitely by my next bed here.

Google

Absolutely wonderful customer service! I’m more than happy with my experience. It was a quick and painless experience. I would absolutely recommend this local store to anyone looking for a mattress.

Google

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Jim at Snooze was so helpful. Buying a new mattress is a huge commitment and he answered all our questions while we laid on every single bed in the store!

Google

Outstanding service by Jim, the owner. He was Very personable and professional, giving us thorough descriptions of all the options. Jim followed up with us with updates and timelines of shipment. Highly, highly recommend!

Google

Jim the owner is extremely friendly and knows his stuff. Told him I've always got used mattresses and I wanted new. Went through my sleeping positions and tried multiple mattresses. The one he helped me find I've never slept so good and comfortable highly recommend that you stop at this local shop before anyone else.

Google

Adele was incredibly helpful, kind, and just an overall professional when it comes to customer service. She definitely made the whole process so much easier than I was expecting. She provided some of the best customer service I've experienced in awhile. So far my new mattress has been amazing. Finally able to wake up without back pain for the first time in a year or so.

Google

Bob”s mattress closed last week had been through 3 beds from them , went back they closed for good . Went into this store greeted 2 seconds walking in and taking care of . Explained benefits of each mattress and to help my back pain . Recommend this store to everyone who needs a mattress they are awesome !

Google

Jim was very knowledgeable and very helpful in helping us to choose our perfect mattress. He didn’t pressure us into buying something way out of our price range. Highly recommend Snooze Mattress Company!

Google

Adele is the best, this place is so friendly.

Google

Our sales consultant was exceptional! I’m a retired sales manager and this young lady wowed both my wife and I with her kindness and professionalism. Adele was an amazing person to work with. We have already recommended her to friends and will continue to do so.

Google

Rob helped me picked the perfect mattress. The buying experience was relaxing and so easy. Then, Garrett and Andre delivered my new mattress and bed frame. They were so respectful of the house and my belongings. The set things up and explained everything to me. I couldn’t be happier!

Google

Friendly service!

Google

5 stars, definitely would recommend!

Google

Emily has the absolute best customer service I’ve personally experienced, great store staffed with even greater people!

Frequently asked questions

How does Americas Mattress assist customers in choosing the right mattress?

Staff members take time to understand customers' sleeping positions and preferences, allowing them to try multiple mattresses and provide detailed descriptions to help find a suitable option.

What is the customer service experience like at Americas Mattress?

Customers report friendly, knowledgeable, and professional staff who provide personalized attention without high-pressure sales tactics, making the buying process comfortable and informative.

Does Americas Mattress offer delivery and setup services?

Yes, delivery teams handle mattress and bed frame setup with care and respect for customers' homes, often explaining product features during the process.