BUSINESS REVIEWS

Air Assurance

1301 SW Expressway Drive, Broken Arrow, OK, 74012, United States

About Air Assurance

Air Assurance, located in Broken Arrow, is a trusted provider of HVAC solutions, renowned for their professionalism and quality service. With a team of courteous and knowledgeable technicians, they ensure that every installation and repair is performed to the highest standards. Customers rave about the thoroughness of their consultations, the efficiency of their installations, and their dedication to finding cost-effective options. Whether it's Jesse's attentive service, Mike's prompt problem-solving, or Steve's honest work ethic, Air Assurance's staff consistently receives high praise. They are committed to customer satisfaction, going the extra mile to address heating and cooling issues swiftly and effectively. For reliable and professional HVAC services, Air Assurance is a highly recommended choice in the community.

Customer reviews

Showing 1–16 of 16 published reviews.

Google

Positive: Professionalism, Punctuality, Responsiveness

Google

Jesse Molé's knowledge and love for his work is the reason I write this review. I am friends with Jesse and the things he helped me with understanding the importance of a good quality air filters in the house changed my families life. I have COPD and asthma and spent many unnecessary nights in the emergency room. Now that I applied what Jesse taught me i have the proper system in my house. My kids myself and my girlfriend all breathe better and the house is much cleaner because of it. I highly recommend Air Assurance because Jesse Molé's love for his work is what signifies a great company.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Facebook

We had a new HVAC system and a hot water tank installed. Jesse Molé was our sales consultant and he was great at resolving any issues that came up. JR Bray went above and beyond paying attention to every detail to make sure we were happy and all issues were resolved. There were several people from Air Assurance that we saw throughout this process and whenever a question or an issue came up Jesse made sure to follow up and handle things in a very profession way.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I always ask for Steve to handle my A/C and Heat work. Steve is very professional and honest. Thanks for doing a great job, Steve! Much appreciated!!!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Facebook

I called Air Assurance on a Monday morning and Jesse Molé answered my call. Someone from his team literally called me within 10 minutes to schedule a time to come out to my home. He was there that afternoon, on time, and extremely knowledgeable and polite! Jesse had his crew ready to replace all the ducting and more in my home within a day or two and they were awesome! I will be calling Jesse and his team for all of my heating and cooling issues in the future!

Google

Air Assurance installed our new HVAC this past summer. To get a PSO rebate they had to meet certain standards. They had a little problem doing that but made a second trip back very willingly to make some improvements that then met the standards. Now 6 months later we had a problem with uneven heating in our home. I called our salesman, Mike Guillen, who came out promptly. He came up with ideas to make a few changes. Air Assurance technicians came out the very next week to complete this work. These changes made an immediate difference and our home is now comfortable throughout. I am very impressed with Air Assurance and their diligence to make sure their customer was happy!

Google

Jesse was very thorough and great at explaining remedies and was fair in pricing as well. I could tell he desired the system underneath the crawl space function optimally. He is very responsive to requests for help!

Google

Great company good people

Google

I am thrilled with the service at Air Assurance. I needed same day service . I was told they could do it and would call me in the afternoon. They did exactly what they said they would do but I have to tell you our service man Jason Helms made the whole experience awesome. He showed up took care of the problem and called me to let me know what the situation was and how he fixed it. I have never met Jason but just to talk to him on the phone he put my mind at ease. He was sweet and kind and had a personality. He knew exactly what needed to be done and he did it. He was confident and very professional. I will call Air Assurance the next time I have an issue and I will always ask for Jason. Thank you Air Assurance for sending Jason. He is GREAT !!

Google

Air Assurance representative Jesse Mole` took the time to explain all the different options available for my new Heat & Air install, patiently answering my many questions. There was never any sales pressure to purchase a particular unit. He was always available to answer questions as they came up throughout the entire process. The installation crew went above and beyond to make sure the install was done correctly. They arrived on time daily, cleaned up before leaving, returning any furniture moved to its original place and were courteous and kind. They made sure I knew how to work the new digital thermostat and assisted in programming my phone to connect with it. I would without hesitation recommend Air Assurance to family, friends and others.

Google

Will Always recommend air assurance. Very knowledgeable, speaks in a way those who aren’t in the field will understand, won’t charge you for something that doesn’t need to be done. Charlie ogle is very polite, extremely professional, and makes my life all around easier. As a manager of a major chain store getting my problems handled CORRECTLY and PROMPTLY are 2 major reasons they will always have my business!

Google

My Air Assurance technician was very nice. I could tell immediately he knew what he was doing and wasted no time getting busy and solving my heating issue. The person who took the call was very kind as well. I love that this is a local business and trust that my problem is solved!

Google

Great company, professional install, wonderful product! When I found out that I needed a brand new HVAC unit in my condo just two years after purchasing it, I was absolutely overwhelmed, but Jesse from Air Assurance came to the rescue. At the initial consult Jesse went above and beyond to make sure that he thoroughly inspected everything and walked me through each step so I understood the process. He helped find the best system in my price range and found the highest rebates possible which I obviously appreciated. The guys who installed the system were courteous and professional. They got the job done in the time promised and it works great. I couldn’t be happier with the whole experience.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Their technician Chris was very conscientious, thorough, and respectful. I certainly recommend Air Assurance. I have used them for over 20 years.

Google

We had to replace our furnace unexpectedly because a previous company installed a unit that was 90% efficient. But these won’t work in an attic that gets below freezing temperatures during the winter. Devon Bell was thorough, efficient and made sure we were happy with everything before he left. Would definitely recommend them if you any heat or air replacements. The

Google

Frequently asked questions

How does Air Assurance handle scheduling and punctuality for service appointments?

Air Assurance typically responds quickly to service requests, often scheduling visits the same day or within a short timeframe. Technicians and crews are noted for arriving on time and completing work within the promised schedule.

What can customers expect regarding professionalism and communication from Air Assurance staff?

Customers report that Air Assurance staff are professional, courteous, and respectful. Technicians and sales representatives take time to explain options clearly, answer questions patiently, and follow up to ensure customer satisfaction.

How does Air Assurance address issues or adjustments after installation?

If problems arise post-installation, Air Assurance is responsive and willing to make additional visits to resolve issues. They work diligently to ensure systems meet standards and customer comfort, making adjustments as needed for optimal performance.