GoogleThe entire team at Affordable Heating & AC is fabulous! We just had a new gas furnace and AC unit installed and Colin, Rob and Zach held our hand during the entire process. We couldn't be more pleased.
BUSINESS REVIEWS
Affordable Heating and AC LLC
21 Chestnut Rd, Pembroke, MA, 02359, United States
Write a reviewAbout Affordable Heating and AC LLC
Affordable Heating and AC LLC, nestled in the heart of Pembroke, stands out as a paragon of HVAC excellence. Esteemed for their professionalism and value, they have garnered a loyal customer base through their prompt, courteous service and high-quality installations. Whether it's a new energy-efficient heating system saving customers a substantial amount on monthly bills or a swift, clean installation of mini-splits, Affordable Heating and AC's skilled team consistently delivers top-notch results. Their responsiveness to emergencies, like a broken water heater, showcases their commitment to customer satisfaction. With rave reviews for their punctuality and the ability to secure rebates for clients, Affordable Heating and AC LLC is the go-to choice for all heating and cooling needs.
Customer reviews
Showing 1–50 of 57 published reviews.
GoogleGoogleService: Installation Positive: Professionalism, Punctuality, Value
GoogleThere is almost nothing scarier than losing your heat in the middle of winter. Affordable Heating and AC sent their technician John, who was like an angel. He took the time to explain the repair, the problem, and advised us what to do going forward. We highly recommend this company!
GoogleServices: Heating system installation, AC installation, Installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: Installation, Duct and vent installation, Heating system installation, AC installation, Thermostat installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: AC installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleAffordable has serviced my heating unit the last three years. They’ve always been a pleasure to work with, and have been thorough and timely. It was a no-brainer to contact them when I was ready to upgrade to central AC. Zach was extremely kind, skilled and knowledgeable. He answered all questions thoroughly, and did a terrific job. I highly recommend Affordable Heating and AC!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Heating installed my high efficiency boiler about 7 years and did a great job. Since then they have been doing routine maintenance on the system and I have been very satisfied with them. The other day the system failed and they responded very quickly. A new part was required and they obtained it and had the boiler working less than two days after the failure. The people are friendly and professional. I highly recommend them.
GooglePositive: Professionalism, Punctuality, Quality, Value Awesome service. Affordable Heating has provided excellent service for over five years since I started using them.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
Google
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value With temp in the 90’s, AC wasn’t cooling. They answered phone right away, set up appt for next morning. Repair was completed in less than 24 hours. Very prompt, courteous, and professional.
GoogleI was having trouble with my AC and called Affordable with my problem. They got right back to me, and I spoke to Robert who said he would be on his way. He no sooner arrived and was very nice and professional. He checked everything out and the problem was resolved. I was so pleased at how soon they got back to me, and was able to come right down to check it out. I would highly recommend them.
GoogleZach is a confidence inspiring professional. Job well done !
GoogleRobert was informative, arrived in the window of time that was scheduled, we were up and running in a half hour time. This was our second time using Affordable Plumbing, Heating and AC and we are very pleased with the service and employees.
GooglePositive: Professionalism
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Beyond happy with our decision to work w/ Affordable H&AC to replace our gas furnace, install new ducts & vents, and install central AC. Went through a lot of negative home repair experiences before we finally found Rob and his crew. He took the time to explain what was going on, provided options, and answered questions w/ a down-to-earth professionalism that was radically reassuring. Collin’s help with the estimate, contract, and setting up service further reinforced that this is a family-owned business that takes genuine pride in building trust with its customers. Zach and his crew always arrived on time, walked us through what they were doing, were respectful and friendly. When we encountered some unexpected issues, he immediately found solutions, going above and beyond to deliver exceptional craftsmanship. The costs for the various work we had Rob and his team do over the last year were so far below the many other estimates we got. This company lives up to its name when it comes to affordability - but goes even further with their incredible customer service and workmanship. Thanks for being so awesome you guys!
GoogleThe technician Rob was on time and very knowledgeable, fixed my problem! Very reasonable for pricing which is rare nowadays especially getting someone out during a hot day! Thanks again and I recommend using this company as I will from now on. This was my first experience with Affordable and couldn’t be happier! Thanks again Rob Jim
GooglePositive: Professionalism, Punctuality, Responsiveness, Value Courteous on time. Explained what I needed. Gave quote for work I need
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Responsiveness, Value I am happy that I chose to hire Affordable Heating and AC to convert my hot water to a tankless unit. Their estimate was fair and less than the others I received. The service was performed courteously, efficiently and professionally. I plan to use them for my furnace as well.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Rob and his team did a great job installing our new system. They did quality work, were on time, and neat and clean.
GooglePositive: Quality Quick and dependable service
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value My go to place for all heating /AC issues. Great team and excellent service. Highly recommend!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I am beyond thrilled with the work completed by the team that came out. From the diagnosis to the install, it was all so professional and efficient. An amazing company with outstanding service. Thank you to all involved. The absolute nicest people, by far. No one will be disappointed when calling for service.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleThere is almost nothing scarier than losing your heat in the middle of winter. Affordable Heating and AC sent their technician John, who was like an angel. He took the time to explain the repair, the problem, and advised us what to do going forward. We highly recommend this company!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Called at 4AM.....and you folks got back to me promptly....service guy arrived and went right to it....have always counted on you folks...THANKS
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Our heat is working great now. John can ontime and explained everything we needed.. Thanks very much
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness What a professional outfit top to bottom! Couldn’t be happier with the service or the advice. I will not hesitate to use them again.
GoogleMy experience with Affordable Heating & AC has been nothing short of phenomenal. From the moment I submitted an inquiry form to the installation of my new gas boiler, every employee I interacted with was extremely professional, very polite, and highly knowledgeable. While I am still waiting on the final inspection, I have full confidence that it was installed correctly, and if there are any items to address, I know that they will immediately. Their service, knowledge, price, and attention to detail are extraordinary, and I highly recommend them for your HVAC needs. Thank you guys!
GooglePositive: Professionalism, Punctuality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleThe entire crew from Affordable Heating and AC were excellent from start to finish. Having no hot water isn’t an emergency, but it is quite the inconvenience when you have four children 8 years old or younger. Affordable was the only company ( out of more than a handful who were contacted) that could get out to the property to evaluate the situation the same day. The tech Zach was knowledgable, explained the situation thoroughly( in layman terms), and went over our options. He also made a “quick fix” temporary solution that gave us hot water for 24-36 hours. Both Zach and the owner Rob discussed with us what they felt was the best choice, but also were willing to discuss pros and cons to whatever decision we went with. We never felt pressured and we never felt we were getting a sales pitch. Once we decided what option to go with, our system was installed 2 days later( if we elected to repair the water tank heater, the repair would have been done in one day, bc we needed a particular part). The installation went smooth , with Zach and his assistant getting it done in a few hours. The post set up was also very professional. Rob followed up with us with regards to our satisfaction with the service and set up. He also helped us with the Mass Save rebate that we are eligible for. All in all , a very stressful and unpleasant, as well as unavoidable, situation was made much less stressful and unpleasant. I would highly recommend Affordable Heating and AC for any of your plumbing and HVAC needs.
GoogleRob is the best. I put in a request to have someone come out to look at why my heating system wasn’t working. Rob came out the same day, was super informative about the problem and fixed the issue within minutes! Affordable Heating and AC is now top of my list on who to contact for future heating or AC issues!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value This is the BEST heating company I have ever used. Great communication from the owner Rob. His employees use the latest products and installation methods. They were very professional and well mannered. They were right on time and the cost was very reasonable. This is the first time I have ever left a review for anything. I would highly recommend them !!!! Jonathan
GooglePositive: Professionalism, Punctuality, Responsiveness Affordable Heating and AC is just the kind of business you want to use. They are quick to respond, great communicators, honest and affordable. I recommend them 100%!
GoogleExcellent service, would highly recommend! Devin was timely, courteous and explained everything in a clear, thorough manner.
Google
GoogleAffordable Heating & AC was great. I called and spoke to Rob the owner on Thursday and told him my AC needed repair. We made an appointment for Saturday. On Saturday I got a call from his technician Steve who told me what time to expect him at the house. When he showed up he was very friendly, professional, knowledgeable and answered all my questions. He repaired the unit in no time and at a very reasonable price. I would definitely recommend Rob and his technicians at Affordable Heating & AC.
GoogleThe guys were courteous, polite, and professional. Removal of the old system and installation took less time than I expected. They left the place cleaner than it was when they arrived. Great guys.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value. About two weeks ago my central AC started blowing hot air. I had another company come to service and after charging me $500 for cleaning and an hour of Labor they told me it would cost $1,500 to replace three different parts to get my unit working. I called Affordable based on fb reviews and I was not disappointed. I got an appointment the next morning and Rob was great and explained everything about my unit. He did not talk down to me like I would not understand how the machine works. He explained about how much longer I can expect to keep my unit running well with service and maintenance and it only cost me a mere fraction of what the other company would have charged me. I am already planning to schedule furnace maintenance in the next few weeks for winter. Affordable heating and air conditioning are my guys from here on in!
GooglePositive: Professionalism, Quality, Responsiveness, Value This was the second time that I used Affordable Heating and AC and I can’t say enough about them. They are professional and know their craft and always have the nicest employees working for them. I highly recommend them!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value They arrived on time - courteous and professional. They found the problem fast and fixed it quickly. They went over the service provided with me. Great job !
GooglePositive: Quality, Responsiveness During a very bad heat spell in June 2020 they came out very quickly and managed to fix the ac for us. Another company columbia essentials assigned the job turned it down and another one wanted me to wait a week. Affordable came out the next day .they are the best
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness As always, personable, good service. I never worry about my heater or hot water heater when affordable heating does the service. Efficient and timely.
Frequently asked questions
What types of heating and cooling systems does Affordable Heating and AC LLC install?
They install gas furnaces, boilers, central air conditioning systems, mini-splits, tankless water heaters, and perform duct and vent installations.
How quickly can Affordable Heating and AC respond to urgent heating or cooling issues?
They have a reputation for prompt responses, often providing same-day or next-day service for urgent heating or AC repairs.
What can customers expect during service visits from Affordable Heating and AC?
Technicians arrive on time, are professional and courteous, explain issues and options clearly, perform efficient work, and leave the site clean.