Advanced Solutions Property Management

Star Score
Average 5.0 / 5
Reviews & Ratings 207
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REVIEW Advanced Solutions Property Management

Gina has amazing customer service. 5 star service.

- Estefany Lopez - Sep 26, 2023 - Reviewed on Google

Blanca is the best! She’s so helpful and so kind. Everyone should go to Blanca!

- Thalia - Sep 25, 2023 - Reviewed on Google

Gina was amazing and did a great job. Appreciate the great service!

- Nena Medina - Sep 25, 2023 - Reviewed on Google

Mark did such an amazing job! Non stop working until he was done with what needed to be fixed. Fixed everything in a timely manner and just made it look great! Such an awesome experience.

- Mackenzee Fluker - Sep 22, 2023 - Reviewed on Google

Mark with maintenance has performed above and beyond duties! Extremely knowledgeable, proficient and kind. He's an asset in this industry and advises in detail of what the root cause of issues may or may not be. Friendly and smart who exceeded expectations!!! Truly a gem....

- Crystal Rios - Sep 22, 2023 - Reviewed on Google

ASPM and Blanca are effective and prompt as property managers. They are communicative about any issues with the property, renewing the lease, and other management items. They have been the best property managers I’ve ever seen as a renter. Thanks!

- Andrew Kazal - Sep 20, 2023 - Reviewed on Google

Kind and efficient. Fixed my oven quickly.

- Jovian Batchelor - Sep 15, 2023 - Reviewed on Google

- Tyler Swigert - Sep 15, 2023 - Reviewed on Google

Mark was nice and a good advocate for my needs in regards to replacing my air conditioner. Really thankful to have a higher powered unit that works better to cool the whole apartment and not just the bedroom.

- Alayssa Merrill - Aug 11, 2023 - Reviewed on Google

- Sarah May - Aug 09, 2023 - Reviewed on Google

Mark was amazing. He was professional, efficient, kind and had the job completed in a timely manner.

- Heidi - Aug 08, 2023 - Reviewed on Google

Very communicative and understanding. We had to stay one month over our lease and they didn’t throw a fit about that. I do wish they were a bit more lenient on monthly payments as only 1 day can be a bit stressful. Other than that very good service.

- Yonadab De La Cruz Rios - Aug 03, 2023 - Reviewed on Google

Gina was very helpful ! Had some questions and she was very polite and welcoming! Great customer service !

- Francisco Marquez - Aug 01, 2023 - Reviewed on Google

So far I can only speak to the onboarding process; Gina and Scott has been great in checking in with specific tasks in order to get my place ready for viewing. They have a streamline process and each process/stage is specialized to a person on the team. Whether it is taking pictures or scheduling a cleaning they have been great with working with my maintenance schedule in order to present my property in the best light.

Major props to Gina for patiently dealing with my missing keys situation.

- dfs sdf - Jul 31, 2023 - Reviewed on Google

Amazing service, 100% recommend. Gina was very welcoming and very helpful!

- Vanessa Robles - Jul 29, 2023 - Reviewed on Google

Gina was really Helpful, thank you !!!!

- Manuel ojeda - Jul 28, 2023 - Reviewed on Google

Very satisfied gina who helped me was very nice super helpful 10-10

- Mari Delrio - Jul 28, 2023 - Reviewed on Google

It was very helpful!

- Thalia Arceo - Jul 28, 2023 - Reviewed on Google

Gina was very helpful! wonderful service.

- Hikari Medrano - Jul 28, 2023 - Reviewed on Google

The window AC unit in our home kept taking too much power out of our living room, resulting in the power going completely out in that room & us having to flip the breaker every 15 minutes or so. Mark was very helpful in assisting with this issue as he made several adjustments such as working with the breaker, getting us a heavy duty extension cord to help reduce the power being used, and also replacing the AC unit altogether, all in very reasonable timing. Very grateful for Mark!

- Heather Homewood - Jul 26, 2023 - Reviewed on Google

The summer’s heat wave hit our upper floor apartment very hard and our old AC unit couldn’t keep up, causing it to shut down and overload the circuit in our living room. Mark helped us very promptly after we reported the issue, visiting us multiple times to get to the root of the issue after weird malfunctions kept occurring. He replaced our old AC unit with a different one and helped us to better understand how the electricity in our apartment works, which was very helpful for us as relatively new renters. Thank you Mark!

- Sarah Buening - Jul 26, 2023 - Reviewed on Google

was very professional and fix the problem. It was great working with him.

- Teresa G - Jul 22, 2023 - Reviewed on BBB

Helpful and responsive!

- Jonah Burt - Jul 15, 2023 - Reviewed on Google

Management is Very friendly and always happy to help with any questions or assistance.

- Cynthia B - Jul 02, 2023 - Reviewed on BBB

Great experience

- Estefany Lopez - Jun 27, 2023 - Reviewed on Google

Definitely recommend. The staff is very polite and efficient.

- Rosa E. - Jun 27, 2023 - Reviewed on Google

- Yndalia Morales - Jun 27, 2023 - Reviewed on Google

Sam was absolutely lovely, kind, and efficient. Very much appreciate her efforts and willingness to go over adjustments needed.

- Aubrey Jo Nichols - Jun 27, 2023 - Reviewed on Google

Sam was absolutely lovely, kind, and efficient. Very much appreciate her efforts and willingness to go over adjustments needed.

- Aubrey Jo Nichols - Jun 08, 2023 - Reviewed on Google

I have not liked working with Advanced Solutions as a whole, but their maintenance person is excellent, timely, friendly and talented. She is great to work with!

- Lisa Ballester - May 18, 2023 - Reviewed on Google

As a former resident I overall had very positive experiences with the leasing office especially Blanca who has been very helpful guiding me through the final forms and processes to end my tenancy. They are also quick to resolve maintenance issues and maintain the property well and keep it in good condition, are easy to communicate with, and overall I have no complaints about my residency here :)

- Lou Burgert - May 03, 2023 - Reviewed on Google

Been living in our place for almost 4 years and they have the BEST maintenance tech - Susan!! So nice and does a great job!

- Alanna Thornton - Apr 13, 2023 - Reviewed on Google

Really great working with them. The maintenance techs are awesome.

- McKay Davis - Apr 13, 2023 - Reviewed on Google

- Carmen Hernandez - Apr 04, 2023 - Reviewed on Google

- julian serrato - Mar 30, 2023 - Reviewed on Google

**** was such a pleasure to work with. She was very friendly and very helpful

- Connie D - Mar 30, 2023 - Reviewed on BBB

****** is a very professional, organized and disciplined property manager.

- Ibrahim A - Mar 20, 2023 - Reviewed on BBB

Blanca is professional and very easy to work with. Response quickly with any questions I might have. Overall great experience

- Brette Sanabria - Mar 16, 2023 - Reviewed on Google

Blanca es muy buena en lo que hace, es muy amable y profesional. Ella siempre se asegura de que las personas estén siendo atendidas.

- Arelys Arias - Mar 16, 2023 - Reviewed on Google

****** is a very professional, organized and disciplined property manager.

- Ibrahim A - Mar 16, 2023 - Reviewed on BBB

I have lived here for a year and have really never had any major complaints. Just signed a new lease and am happy I did.

- Steven Deahl - Mar 16, 2023 - Reviewed on Google

Our maintenance lady was so helpful helped us out so much and got the job done fast she is amazing.thank you Susan

- Ashley Hurty - Mar 02, 2023 - Reviewed on Google

The maintenance team is awesome, I’m comfortable with any of them coming in to fix something if I’m away, and they’re always careful to not let my kitties out :) Susan always responds quickly, explains what is going on clearly, and follows up to make sure everything stays fixed.

- Anthony Hurty - Mar 02, 2023 - Reviewed on Google

Your maintenance lady is always very nice. She’s always happy when she responses to any calls I had. SUSAN takes care of everything I need. I really appreciate her attitude. Very helpful. Sometimes it’s something I thought was urgent and she fixed it right away. She said no worries, that’s what we are here for. THANK YOU SUSAN!!!

- Yolanda Abrego - Feb 26, 2023 - Reviewed on Google

Blanca is amazing!! She is very professional and always answers my questions and meet s my needs. I would highly recommend her for anything you would need help with she knows what she’s doing!

- N C - Feb 21, 2023 - Reviewed on Google

- Dulce Montejano - Feb 21, 2023 - Reviewed on Google

Gina is the best! She’s super helpful and informative.

- Rubi Medrano - Feb 21, 2023 - Reviewed on Google

Gina was amazing! She answered all my questions and was super knowledgeable. Definitely would recommend working with her.

- L. Martz - Feb 21, 2023 - Reviewed on Google

Gina me ayudó bastante con la información que necesitaba. Gracias Gina por trabajar tan duro para ayudarme.

- Bianella Calvillo - Feb 21, 2023 - Reviewed on Google

They are amazing! Always ontop of everything. Loved Gina, she is so friendly and a hard worker!

- Hilda Cordero - Feb 21, 2023 - Reviewed on Google

- Andrew Garcia - Feb 21, 2023 - Reviewed on Google

Susan is great! She is very personable and definitely knows what she's doing when it comes to repairs. Susan is always prompt to show up for the work orders and it very helpful.

- Julie Call - Feb 18, 2023 - Reviewed on Google

Positive: Professionalism

Susan helped us with a maintenance issue. Very quick to respond, super professional, and did an excellent job!

- Zach Jeppesen - Feb 18, 2023 - Reviewed on Google

I've worked with ASPM for years now. They make managing my properties much easier through great communication and only surfacing the most relevant information to me throughout my days and weeks. I would recommend engaging them for property management!

- Steve Durham - Feb 14, 2023 - Reviewed on Google

A low key and easy place to live. The real perk is their onsite maintenance person: Susan. She is so quick and always has my issues resolved as quickly as she can. She’s kind and most importantly, trustworthy. She has been in and out of my apartment many times without issue. She always walks me through the issue and never leaves without updates or an unfinished job!

- Lyle Ahlstrom - Jan 03, 2023 - Reviewed on Google

Susan is always quick to resolve our maintenance issues and is super friendly in the process!

- Jayson Boren - Jan 03, 2023 - Reviewed on Google

- Serenia Romano - Nov 27, 2022 - Reviewed on Google

Susan is literally Superwoman when it comes to repairing / fixing anything. She is very fast and efficient, and just an all around nice person.

- Jena Major - Nov 23, 2022 - Reviewed on Google

ASPM made it very easy to rent from them and one of the things that has stood out most is the maintenance staff. Susan was amazing and has been tons of help with with fixing things around our apartment. Over the past week she has done some pretty big tasks like Installing a new W/D unit and fixing our shower! I cant thank her enough. I highly recommend ASPM to anyone who is trying to rent in the SLC area.

- Liam Rielly - Oct 20, 2022 - Reviewed on Google

Susan was really great, very nice and professional! She does a great job!

- Ty - Oct 13, 2022 - Reviewed on Google

Susan is the best maintenance person ever! Super efficient, always knows the precise issue, very diligent, and also very kind, cordial, & polite. She feels like an old friend! I can always count on her to remedy the plethora of maintenance issues I have, from electrical to plumbing! Good Job Susan! ASPM is lucky to have you.

- Michael Flinders - Oct 12, 2022 - Reviewed on Google

Susan was super kind and respectful. She was so fun to talk to and I felt super comfortable with her in my apartment! She also did a great job of fixing the things that needed maintenance.

- Rylie Johnston - Oct 01, 2022 - Reviewed on Google

Great service very helpful

- Carson Pinegar - Sep 14, 2022 - Reviewed on Google

- Nathaniel Wilkinson - Sep 02, 2022 - Reviewed on Google

The website for new renter trying to speak to a human being is not that greatthere is a number listed that you can call, but it is a text only number. This was confusing and lead me to initially believe this is a shell operation. However, Leaving voicemails and an email, we finally got ahold of ******, who was tremendously helpful and provided the best guidance and answered all my questions thoroughly. Thank you ******!!ASPM: please fix your website messaging that directs people to CALL (205) 749-xxxx This number only. receives texts and lead me to believe I was calling a foreign country (odd ring pattern) where no one ever answers :(

- Christopher Wilkinson - Aug 31, 2022 - Reviewed on BBB

She was quick,kind, and efficient.

- Larry Churchill - Aug 30, 2022 - Reviewed on Google

Brad was so helpful and sweet! We applied to a couple different places with him and we moved into a place today with his help.

- Gwenyth Munson - Aug 20, 2022 - Reviewed on Google

- Dalton Petty - Jun 23, 2022 - Reviewed on Google

Susan is awesome. She knows exactly what she is doing. Thank you for doing such a wonderful and clean job.

- Katt Riley - Jun 21, 2022 - Reviewed on Google

Susan has been great! She’s been super nice and helpful with any task I’ve needed her services with, my son (5) also loves when she makes a visit he loves watching her at work and she doesn’t get bothered by his curiosity lol

- Ashley Stringer - Jun 08, 2022 - Reviewed on Google

Very reliable and efficient! Knowledgeable and great problem solving skills! Easy to communicate and work with! Very prompt service! Gladly recommend Susan to anyone!

- Whitney Hansen - May 19, 2022 - Reviewed on Google

Brad was super helpful and flexible getting our lease set up in a quick, timely manner. ASPM has been easy to work with despite having some high demand/competitive rental properties! We walked through our rental one last time before our move in date and requested some maintenance help and it was done by the time we got our keys to move in! So far a good experience.

- Meredith A - Mar 08, 2022 - Reviewed on Google

- Connor Kenney - Feb 06, 2022 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

Kim was great! Very friendly, fixed what needed to be fixed, chatted a bit about guitars!

- Chris Feeney - Jan 14, 2022 - Reviewed on Google

I enjoy renting from ASPM, it’s been very straight forward and the maintenance team is great (thanks Kim)!

- Landis King - Dec 17, 2021 - Reviewed on Google

Blanca from ASPM LLC property management group is great! She is quick to respond and was able to help quickly with an issue. I’m highly immunocompromised and was worried about having people in my apartment due to COVID and the annual inspection. She was able to contact the owner and come up with a solution.

- Nicholas Ramon - Dec 17, 2021 - Reviewed on Google

Kim was awesome. He is friendly and efficient in his work and it couldn’t have been a better experience!

- Kiley Matthews - Dec 16, 2021 - Reviewed on Google

Kim got the job done.

- Saxon Petersen - Dec 16, 2021 - Reviewed on Google

Positive: Professionalism

I had a personal emergency and Blanca helped me get a buyout set up for my lease. I was a little skeptical at first because I like to communicate through the phone. I had called one contact I had for the property. A leasing agent named Megan picked up. She was very unprofessional and rude, she used sarcasm when I expressed my concern of text only communication. Blanca was able to turn my bad experience into a good one by getting everything processed in a timely manner

- Dakota Elegante Media - Dec 03, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

Kim is rad. He fixed my stuff and was super kind. Great hair!

- Zoey Witchprincess - Nov 18, 2021 - Reviewed on Google

No property management company is perfect, but Blanca sure does her best to make it feel like it is. I know I can rely on her to get things done in a timely manner. I truly appreciate all the hard work she does. I definitely feel like a person when I speak with her and not just an apartment number.
THANK YOU, BLANCA!!!

- Gavin Johnson - Nov 12, 2021 - Reviewed on Google

Positive: Professionalism

- Tania Gonzalez - Nov 12, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

Kim was extremely helpful and did a great job. Thank you for the brand new faucet!

- foogs GTA - Nov 10, 2021 - Reviewed on Google

Kim has come by a few times to help with property maintenance issues. Most recently he came to fix an external door that wasn’t latching properly. It was really important in terms of safety and the comfort of our apartment. Not to mention it was within a day or so of our request. And all is well now. Thanks!

- Andrew Kazal - Nov 04, 2021 - Reviewed on Google

Positive: Professionalism, Responsiveness

The review is specific to Kim from maintenance. He is friendly and helpful. He repaired several items in the rental.

- Melissa Smart - Oct 22, 2021 - Reviewed on Google

Positive: Professionalism

Kim did an awesome job replacing the water heater for my dads place thank you so much for your hard work and Dedication .

- Luz Armendariz - Oct 21, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

Came and removed and replaced clean air filter and lights nothing but courteous and professional service.

- Rob Torres - Oct 19, 2021 - Reviewed on Google

Positive: Professionalism

Blanca has been really helpful when I needed information about the contract.

- Davi Greco Novello - Oct 16, 2021 - Reviewed on Google

Positive: Professionalism, Responsiveness

Brad was amazing he was honest, quick to respond and had everything laid out for me. I was never once left wondering what to do next. I would definitely recommend working through him if you get the chance!

- Evan Spendlove - Oct 15, 2021 - Reviewed on Google

Kim came to fix the water line for the washer. Very professional! Even went out of his way to replace the light switch that didn't work, without me requesting it. Very courteous and respectful. Thank you.

- WeAre Human - Oct 14, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

- Ricardo Santos - Oct 03, 2021 - Reviewed on Google

Positive: Professionalism, Responsiveness

Brad Greenwell was a very helpful and communicative agent who helped me secure a great property!

- Kiki Hudson - Sep 28, 2021 - Reviewed on Google

Positive: Responsiveness

Kim was very prompt in getting my dryer repaired. Very helpful guy and a pleasure to work with

- Dan Vander Meer - Sep 28, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness

Kim was a Very friendly guy, worked very quickly and efficiently, while leaving zero mess for me. Excellent work

- Carson Warner - Sep 27, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

On time. Had to do specialty resizing. Done with care

- Roxie Heywood - Sep 24, 2021 - Reviewed on Google

Positive: Responsiveness

- Samuel Hall - Sep 23, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

- Mitch Mattena - Sep 21, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness, Value

Kim was so helpful in getting our water heater replaced quickly and with no hassle!

- Erica Braymen - Sep 14, 2021 - Reviewed on Google

Positive: Responsiveness

Working with Brad and Gina was a breeze. From the moment I found the listing all the way to signing the lease, I had a very smooth experience. Especially during a pandemic. Thanks guys!

- Sam Barsketis - Sep 10, 2021 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness

ASPM was very responsive and went out of their way to help me during the initial leasing process.