Advanced Appliance Service Inc

Name: Advanced Appliance Service Inc
Address: 3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Telephone: 3369244186
Rating: 4.9

Appliance Repair in Winston-Ssalem NC
Star Score
Average 4.9 / 5
Reviews & Ratings 1712
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REVIEW Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Went above and beyond to find the part for my stove when we had no model number

- Michelle Viana - Jan 16, 2025

Advanced App diagnosed the issues with my HVAC System , worked with my H/O warranty to replace my complete HVAC. All work was done professionally, techs were all courteous and efficient. My yearly checkup was recently completed and same quality service. I have also used their services for other repairs as well before system replacement. I would highly recommend Advanced App Service.

- Mike D - Jan 16, 2025

Very professional and the communication was excellent. The technician was very knowledgeable and helpful, excellent company and staff

- Greg Souto - Jan 07, 2025

Our problem was pinpointed within minutes and was able to be resolved.

- Audrey Bell-Farrow - Dec 31, 2024

Advance Appliance technician worked on my dryer and fixed it. Service technician was professional and he also covered his shoes not to track dirt on my carpet. I would use them again.

- Linda Hopson - Dec 27, 2024

Noe and Duane arrived at the earliest time promised and wore masks and foot covers to enter my home. They were professional, respectful, and explained the details of the inspection and work they did. They were great representatives for Advanced Appliance Service!

- Donna Williams - Dec 23, 2024

Mr. Ben, our service technician, demonstrated exceptional expertise. His two visits to our residence were exemplary, and he is the most skilled technician from your company we have encountered.

- lawrence armijo - Dec 23, 2024

Great service each time! Very thorough and always follow through.

- J Walls - Dec 21, 2024

They are always so courteous and help with the problem in an informational way so you can look for it next time! They are efficient and on time, sometimes even early! Thanks for fixing all my appliances over the years

- Will Powell - Dec 16, 2024

Technician showed up when he said he would. He was professional and efficient and explained in easy-to-understand terms what our problem was.

- Melody Bishop - Dec 16, 2024

- Wendy Jo Williams - Dec 16, 2024

He discovered a minor issue with the door of my dryer. He had necessary material in his truck so the whole project was completed very quickly and successfully.

- kathy rouson - Dec 16, 2024

A great company to work with! Excellent technicians who keep you updated with your repair time frame.

- Lisa Cooper - Dec 16, 2024

The technicians that came addressed different issues. One was a washing machine and the other was plumbing. They did the best they could with both. We appreciated their recommendations.

- Linda Thompson - Dec 16, 2024

Very professional and help me as quickly as possible in a very difficult time!! THANK YOU

- claudine crockett - Dec 15, 2024

Went out of their way to get me on schedule in time. Was friendly and efficient when here. Much appreciated.

- Steven Nelson - Dec 15, 2024

Great experience. Look forward to doing business again

- Michael Popalisky - Dec 15, 2024

Sry friendly and informative

- Lavonda Donnell - Dec 14, 2024

Excellent response, professional and courteous personnel

- John Ledbetter - Dec 13, 2024

Well Done

- TOM WHITE - Dec 13, 2024

Took 2 visits and the location of the part. Very grateful that my oven is now fixed!

- SHERYL T - Dec 13, 2024

Wayne was very professional ,pleasant and quick servicing my heating and air. He found a faulty part and replaced it. My heating works so much better now. He was great. I hope he will be sevicing my heating and air again. I have always gotten great service from Advanced and will continue to use you in the future

- Donna Hampton - Dec 13, 2024

Brian found a problem and fixed it, saving us a future service call. THANKS BRIAN.

- Larry Chafin - Dec 12, 2024

Very good maintenance plans.

- Orton Academy - Dec 12, 2024

***** was very informative. Went through all problems that was noted. Explained all options that I asked about. I plan to switch to Advanced to take care of all my HVAC needs, including yearly services! Thanks

- Leander K - Nov 15, 2024

- Leander K - Nov 14, 2024

Patrick repaired my microwave that is 10 yrs old. Hopefully I’ll get some more use out of it.

- Darlene Bruebaker - Nov 13, 2024

Good reliable service. Took the time to acknowledge each issue I had.

- SANTANIA S - Nov 13, 2024

Great service in every respect.

- Claire Shaw - Nov 12, 2024

The customer ********************** at *********************** are always good for to me. For the 8 years that I have been doing service with them.

- TAURUS L - Nov 12, 2024

Pablo and another Gentleman showed up very professional. Saw what the problem was picked up supplies from Lowe’s and took care of our concerns. Would used them again!

- Avdo Aljic - Nov 12, 2024

Love the service and customer service. Alway on time and very reasonable prices..

- C Wilder - Nov 12, 2024

- Paul Noseworthy - Nov 11, 2024

- neelu sharma - Nov 08, 2024

The service technician didn't try to find a problem where there wasn't one. We needed to replace a battery in fire alarm.
Piedmont Natural Gas had told us our oven was producing too much carbon monoxide and turned off the gas to the stove/oven. Advanced had a tech out in an hour. After checking it out. He confirmed there was no problem and turned the gas on.

- Susan Dye - Nov 07, 2024

Speedy courteous service

- Graeme Bolton - Nov 06, 2024

Wonderful technicians, awesome service!

- Helene Kennedy - Nov 02, 2024

Provided better service than was expected. Even when parts were back ordered I was kept informed. Left everything better than they found it.

- Brian Tuckmantel - Nov 01, 2024

I’ve stayed with Advanced Appliance for years now because their technicians are good. And they’ve always taken good care of my issues. I want no other company handling my repairs but Advanced.

- Chris AuroAstra - Nov 01, 2024

- Heather Cummings - Nov 01, 2024

They did a great job on my oven!

- Russell Hill - Oct 30, 2024

Fast inspection because they take such good care of my heating system. Last year they saw some things that needed attention to help maintain my system. Always friendly and respectful when they come in my house.

- Shuronia Pflueger - Oct 30, 2024

- T Hibbett - Oct 29, 2024

Always great service....

- Ralph Crite, Jr - Oct 29, 2024

A very knowledgable technician who was prompt in coming and ordering the part.

- Shirine Gharda - Oct 28, 2024

I have used Advanced Appliances for over 20 years. Yesterday was the most positive experience I have had being their customer . Ed, the technician, was the most professional and personable ( a rare combination) of anyone who has provided service for me. He handled an unexpected repair for me while explaining and answering all my questions. I felt no concern when he completed the job.

- Patricia Bunge - Oct 25, 2024

- Leslie Crumpton - Oct 23, 2024

On time, knowledgeable, did a get job and got it done quick.

- John Patterson - Oct 23, 2024

Mr Wayne was prompt and courteous. He answered the questions I had and resolved any issues that I might have had.

- Dorea Brooks - Oct 23, 2024

Jeremy was very professional and effit.

- Sandy Volinski - Oct 23, 2024

Frequently Asked Questions

FAQ's from customer experiences

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.

Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States