Advanced Appliance Service Inc

Name: Advanced Appliance Service Inc
Address: 3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Telephone: 3369244186
Rating: 4.9

Appliance Repair in Winston-Ssalem NC
Star Score
Average 4.9 / 5
Reviews & Ratings 1785
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REVIEW Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

- Deborah Slate - May 08, 2026

- Eduardo Fallorin - May 07, 2026

Never had a problem with their service techs or the work performed. Put in and serviced my heat pump. Easy to call the office and relay my problems. Can actually speak to a person the same day I call. Customer service on all fronts is great. Would recommend them to all my friends.

- Barbara Lineback - May 07, 2026

- Lina Ca - May 06, 2026

- Chris McConnell - May 02, 2026

Great idea to have a Service Plan with Advanced Appliance. They found a part destined to fail and replaced on the spot. Now my AC is ready before the summer heat.

- Fred Whitt - May 02, 2026

Great fast service techs were very skilled
We appreciate your service

Regards Robert and Mary Clodfelter

- Robert Clodfelter - May 01, 2026

Friendly and very knowledgeable of my furnace system. The maintenance program is very useful

- Nese C - May 01, 2026

- Jackie Cherry - Apr 30, 2026

Reliable and friendly. Always my first call for my Samsung appliance repairs.

- Barbie Pilla - Apr 30, 2026

I’ve had appliance repair and electricians out to my house and every one has been terrific! Nice guys, real, helpful, gave me lots of advice and tips. Love this company. On time, efficient, and can do it all.

- Kelly Arnold - Apr 27, 2026

- richard roa - Apr 27, 2026

Thank you for fixing out bathroom fan. The service person was kind and efficient!

- Nathalie A - Apr 26, 2026

The technician arrived on time and worked diligently to service our HVAC unit. He was very knowledgeable, efficient, and professional.

- Barry Musgrave - Apr 24, 2026

Quick and professional. Very happy with the service. I will hired them any time.

- Luis Torrescuret - Apr 23, 2026

- Terry Townsend - Apr 23, 2026

I have used advanced for years for my preventative care for my HVAC and also of use them through my home warranty company awesome service every time

- Jack - Apr 23, 2026

- Sarala Acharya (Greenwoodbnb) - Apr 23, 2026

I called this service because my freezer was action up-not making ice, thawing and refreezing, etc. My agent came in and knew what to do right away after I described the problem. Thanks so much!

- Donna Strickland Smith - Apr 22, 2026

Great check up for plumbing and HVAC units!

- Bonnie Chilton - Apr 22, 2026

No problem scheduling, arrived on time, was thorough, explained possible issues clearly. Friendly, professional, and considerate.

- Tom Childers - Apr 22, 2026

- Annette Jordan - Apr 22, 2026

Ed was very polite and professional. The service for for a semi annual service review of our a/c & heating units.

- Robert Edwards - Apr 22, 2026

The technicians are always polite, professional and knowledgeable.

- Michelle Lewis - Apr 21, 2026

Wayne, with Advanced Appliances, was very professional, friendly, and efficient. I will reach out to this company again for any household appliance item repairs.

- Christine Hannah - Apr 21, 2026

I have used Advanced Appliance one time through a home warranty company. I found them to be trustworthy, professional, knowledgeable and flexible. Sean was sent to my home to service my dryer, oven and refrigerator. He quickly determined what repairs were needed, ordered the parts and replaced them in a timely fashion. Sean was knowledgeable, friendly and professional.
I will use them again and I highly recommend them.

- Debra Oconnell - Apr 21, 2026

I have been with Advanced Appliance for several years and have always had very good experience with them.

- Rose Westmoreland - Apr 21, 2026

Our tech Wayne did an amazing job with accurately diagnosing the issue with our hvac system. He replaced the blower wheel and filled up Freon and my air is blowing super cold now! Thank you so much for all your help, it has been 86 degrees in my home for 30 days straight!

- Tarlea Ford - Apr 21, 2026

- Kathy Jackson - Apr 17, 2026

Harry came for our annual check. He found a small issue, diagnosed it, called to confirm warranty, fixed it and cleaned everything. He was quick. efficient, thorough, polite, and professional. A 5 star+ experience.

- Helen Leibee - Apr 17, 2026

Great service, communication

- Cory Allison - Apr 16, 2026

“I’ve used Advanced Appliance Services several times and have always had a positive experience. The technicians are friendly, professional, and on time. I’ve had them come out for different home warranty repairs, and they’ve always done a great job. I would definitely recommend them.”

- Sherry Patterson - Apr 16, 2026

Contracted through AHS excellent service

- Aquan B - Apr 13, 2026

- Katherine White - Apr 13, 2026

Fixed our busted outside faucet

- Steve Henderson - Apr 13, 2026

- Track Queen - Apr 12, 2026

Always ask for Advanced from my home warranty if applicable, very professional!

- Richard Connor - Apr 11, 2026

I can always depend on Advanced in every situation needed. No job is too difficult and completion is most definitely satisfactory!

- BETSY WILSON - Apr 10, 2026

Great work. Knowledgeable. Honest

- Markalin Hush - Apr 09, 2026

- Laura Blackstock - Apr 09, 2026

Our technician, Allen was professional, polite, and knowledgeable about our HVAC system. He worked very diligently, and in laymans terms, he explained the process completely. Allen also left the work area very neat.
We are so pleased with the outcome.

- Lynn Wilson - Apr 09, 2026

Harry, the service tech, is awesome! He is always professional, he is respectful of your home by putting on shoe covers and is very knowledgeable and ensures that everything is done correctly and if not, he will get it fixed quickly and accurately. You can tell that he cares about what he does and takes pride in his work. He is one of a kind and they need to clone him!

- Marcia A - Apr 09, 2026

- Tom Chappell - Apr 09, 2026

The service tech assigned to my repair was very knowledgeable; he was able to diagnose and fix the issue with my fridge in a very timely manner.

- Bryan Chapman - Apr 08, 2026

Jeremy and Craig came to check our HVAC unit. They were efficient and took the time to explain what was going on.

- Taylor B Beck - Apr 08, 2026

Craig was professional, responsive & respectful He fixed my oven & dishwasher by safely checking &replacing bad parts.let me know that if I had any problems (the repairs to let his company know.

- Eleanor Freeman - Apr 08, 2026

Washer repair

- Sonia Price - Apr 08, 2026

I have used Advanced for the last 4 years and they are great! Easy to schedule, great technicians and responsive service requests- thanks!

- SCOTT MULVEHILL - Apr 08, 2026

On time, courteous, and completed the maintenance service quickly.

- Frank Harmon - Apr 07, 2026

Serviceman was personable and very knowledgeable. He was very thorough! Explained what he was doing and the results he found! I was very satisfied with the services rendered.

- Phyllis Williams - Apr 07, 2026

Frequently Asked Questions

FAQ's from customer experiences

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.

Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States