Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.
- Leslie Crumpton - Oct 23, 2024
On time, knowledgeable, did a get job and got it done quick.
- John Patterson - Oct 23, 2024
Mr Wayne was prompt and courteous. He answered the questions I had and resolved any issues that I might have had.
- Dorea Brooks - Oct 23, 2024
Jeremy was very professional and effit.
- Sandy Volinski - Oct 23, 2024
Excellent service, found problems with unit, wonderful consumer service
- Ronald Bogues - Oct 21, 2024
Technician was great. One time, professional, and knowledgeable.
- TODD HAYWOOD - Oct 18, 2024
I had no role in choosing Advanced Appliance (they came via my home warranty). I found the technicians helpful, competent, polite and tidy. Mike in particular really trouble shooted the repair. Very satisfied with the service I received and would highly recommend.
- Tom Sirois - Oct 18, 2024
Diagnosis was exactly on point handle in a timely manner
- Lawrence Burke - Oct 16, 2024
Friendly and thorough! Answered my questions and mentioned things to lower cost and save money! I really enjoyed our tech and look forward to working with this company again!
- Janet Jones - Oct 11, 2024
Great job, prompt work
- Kathleen Clayton - Oct 11, 2024
- Greg Lewis - Oct 10, 2024
- Carl Harris - Oct 09, 2024
Great service. Prompt and helpful.
- Maythi Calvert - Oct 09, 2024
I really appreciated the timely response to set up the appointment and ordering of the part to completion. Thank you so much. The technician was very informative and courteous.
- Sabrina Carswell - Oct 09, 2024
Advance appliances has the greatest staff. They are professional , efficient, and knowledgeable! They do an amazing Job fixing your appliances. I want to give an extra shout out to JEREMY from Advance Appliance . He was great!!!
Thanks so much for coming out servicing my appliances.
- Z madison - Oct 09, 2024
Very professional and prompt service by a competent and polite technician
- John Newman - Oct 08, 2024
I've used Advance Appliance for years. Very knowledgeable and usually fast to serve.
- ann Pfaff - Oct 08, 2024
The technician was wonderful. It took a little while for the parts to come in, but he knew exactly what he was doing, and I was satisfied.
- Deborah Duggans - Oct 02, 2024
- Lakeshiia Kellum - Sep 30, 2024
They are always helpful when they come, no matter who it is they are respectful and courteous. Thank you
- Shelicia Page - Sep 30, 2024
All of the technicians are very professional, knowledgeable and thorough.
- Akhtar Nasir - Sep 27, 2024
I can't say enough about their professional service and the knowledge the technician had. He took his time telling me what he was doing and what he found.
- Sean Scully - Sep 26, 2024
Carlos was great
- Anthony Smith - Sep 23, 2024
Fixed what another company couldn’t. Very pleased and would use Advanced again and recommend them to anyone needing plumbing service.
- FMA3RD - Sep 23, 2024
Zack was wonderful!
Very professional and knowledgeable.
Will definitely use again in the future.
- Lisa Sale - Sep 20, 2024
Advanced Appliance has been a excellent servicer for my appliances for years! They're always able to get me on the calendar quickly, they're efficient with repairs and have excellent customer service.
- Anna Ettin - Sep 18, 2024
Advanced Appliance has performed many problems that I have in my home requested through my home warranty. They are professional and courteous and get the job done in a timely manner. Thanks to Ben who came out and diagnosed and repaired a wire that had rubbed the insulation off for the reversing valve at the outside condensing unit which caused a short shutting down my A/C system. He took time to explain and provided answers to questions that I had reference to the repairs. Would highly recommend their services in whatever problem you have.
- Jeff Everhart - Sep 13, 2024
Serviceman was courteous, explained problem, and method of repair. Also, he took care to protect floors during wAter extraction . He acquired needed part and was quite efficient. Great company.
- Joanna Forcum - Sep 11, 2024
Very friendly and quick
- eun lee - Sep 11, 2024
Very friendly and quick
- eun lee - Sep 11, 2024
The gentleman that came to my house to work on my washing machine, *****; was very pleasant and personable. Since my husband was not at home at the time, I want to add that I felt very comfortable around him. I asked a lot of Questions that is just my nature, I like to know stuff, especially about my home and surroundings and If I had gotten on his nerves as my husband warned me when he called while ***** was here, he never let me know. Lol. Very patient.He graciously answered all my questions, some in detail so that I would understand what was being done, why and what things to look for should there be any other issues. He came back a second time for what ended up being a minor thing; and then taught me how to prevent it. I plan to use this company again and keep them in my contacts as my go to. Most importantly, I am thankful for a company that is God centered.
- LaBonnie D - Sep 11, 2024
Advanced appliances is a very professional and knowledgeable company. Jeremy was very courteous and punctual with schedule set and worked around my travel schedule. I recommend them to anyone that needs HVAC work or electrical a great company!
- Rodney Martin - Sep 09, 2024
- Laura Lyons - Sep 05, 2024
Very polite, friendly, knowledgeable and shows respect to customers. Definitely recommend Carlos. Thanks
- John Robinson - Sep 05, 2024
My technician was very helpful. He came in and fixed my AC with no problem, changed my batteries in my thermostat, and got the measurements for one of my filters and also advised me on which type of filter I should get with no hesitation or frustration. I highly recommend!
- TaNika W - Sep 04, 2024
Craig did a good job and it’s super helpful to deal with appliance repair companies that do everything including electrical
- stephanie cleare - Aug 23, 2024
Great customer service from top to bottom. Everyone from appointment coordinator to technician is professional and courteous. Technician did a great job and my washer & dryer are working like new again.
- Robert Michael - Aug 21, 2024
Person was very friendly and we enjoyed his work! He was fast, it didnt take long to find out what was wrong. I would recommend this appliance company to anyone!
- Yolanda F - Aug 21, 2024
Fantastic experience
- Bob and Katherine Thornton - Aug 19, 2024
- Sherrie Rush - Aug 16, 2024
We have dealt with Advance Appliance Services for several reasons in the past few years - they have been prompt and professionals in their services. We have been pleased and have recommended them to our *******************
- Meera G - Aug 16, 2024
Very prompt, very polite and very professional. Thank you.
- Kent Schubitzke - Aug 16, 2024
Great all around service! From the customer ********************** rep who processed my request to the technician who came out to my house!
- Felipe M - Aug 14, 2024
Customer ********************** was wonderful very helpful fixed appliance and explained everything to me very respectful
- Patricia J - Aug 13, 2024
Everything went great.
- Terri Simmons - Aug 12, 2024
- Clarence Groce - Aug 09, 2024
VERY PLEASED with the technicians that came to service my appliance's and plumbing problems.
- Linda Sims - Aug 09, 2024
Allan was very professional and courteous. He took time to explain the problems in detail and walk me through possible ways to proceed with repairs to maximize my home warranty benefit.
- Jeremy Rudock - Aug 09, 2024
Ken was personable, thorough, and efficient; has great customer service skills.
- Frank Kelleher - Aug 07, 2024
From the first time I called to set up an appointment it was a pleasure to speak with them. The technicians were great. They completed everything that I needed. They were prompt on time and everything was taken care of the first time around.
- Buffy - Aug 07, 2024
- LD Worsley - Aug 06, 2024
I’ve stayed with Advanced Appliance for years now because their technicians are good. And they’ve always taken good care of my issues
- Chris AuroAstra - Aug 06, 2024
Walter was great to work with. He explained to me all what needed to be done and took care of it smoothly. He originally thought some things needed to be done once the motor was replaced but told me the day of service they did not needed to be done saving me some money.
- Franco Borzachini - Aug 01, 2024
Came out when they were scheduled, Were very efficient and forthright after inspecting the refrigerator.
- Mark Speckman - Jul 31, 2024
David came in and took apart my washing machine and immediately saw the issue and informed me that it was beyond repair and even showed me the belts wrapped around the motor. Will definitely use again if needed.
- Debbie Stickley - Jul 31, 2024
Great job with handling our needs!
- Briana & Arthur Stevens - Jul 29, 2024
- SUSAN GORDON - Jul 26, 2024
- Stacey Black - Jul 25, 2024
- Andrew Salley - Jul 25, 2024
Very efficient
- Paula Jones - Jul 24, 2024
Very professional and very good attitude to making sure the job was done right
- Sethman301 - Jul 24, 2024
Punctual and professional
- Kyle Taylor - Jul 24, 2024
Technician was very helpful. He came twice and charged me for only one service call. I appreciate that
- Susan Thornton - Jul 24, 2024
Great all the way around. They care so you don’t have to…
- F Hillman - Jul 19, 2024
- Robin Milton - Jul 19, 2024
Advanced Appliance Service was quick to respond to our AC repair needs. The technician was very courteous and knowledgeable, and we feel we got an honest diagnosis and price for the repair. Well definitely call them in the future when we have repair needs.
- Kelley R - Jul 18, 2024
- Streetglider 14 - Jul 17, 2024
- selena hood - Jul 15, 2024
Very nice and knowledgeable
- Tammy Jordan - Jul 15, 2024
Advanced Appliance is a great resource for appliance repair. They diagnose the problem quickly, order parts and make a final installation usually within a matter of days.
- Janet Hunnicutt - Jul 15, 2024
This is a tough time to lose your AC! Even though it was a few days out (which is understandable) they came on the day scheduled. Brian was very professional and helpful. He was able to get the AC up and running and gave me some suggestions on how to keep it running smoothly. Will definitely use again!
- Patti Reece - Jul 13, 2024
- Michael Allen - Jul 11, 2024
Great customer service
- Anita Bacon - Jul 09, 2024
Craig was on time, friendly and knowledgeable.
- Bill Howard - Jul 09, 2024
Great work done.
- jose ascencio - Jul 05, 2024
The gentleman was on time, very knowledgable and friendly. Fixed our main problem right away. Discovered another problem with our plumbing and referred us to someone else with advanced. Very pleased
- Kathy Castellani - Jul 05, 2024
Professional and on time! David was great! A++
- Dave Maxey - Jul 05, 2024
- james davis - Jul 05, 2024
- james davis - Jul 04, 2024
- namrata sangha - Jul 04, 2024
- james davis - Jul 03, 2024
Mike came and helped us fix our problem with our AC not kicking on in a efficient way. Friendly service. Easy to schedule and complete what we needed done. Very satisfied! Will be a return customer for future service needs.
- Christine Ridley - Jul 03, 2024
- Deborah Davis - Jul 02, 2024
As you can call in up to 4 appliances with AHS at once, I had a service call yesterday from Advanced. Got 3 appliances taken care of. Prompt, courteous, efficient, knowledgeable. I always request them.
- KATHY GRAVITT - Jul 02, 2024
Prompt, honest service that did what they promised and more.
- Hayes BBQ - Jul 01, 2024
The technician was knowledgeable, professional, and courteous. Did a thorough job.
- Ben Brown - Jun 29, 2024
This is the first time I have used this company. They were dispatched from a home warranty company that I have. This is the second time I have had to call for service on my HVAC. I was nervous since the first time I was dispatched a different worthless company, they told me it was going to take 3 weeks for someone to come out and look at it. Advanced appliance service was there the next day (me requesting service on a sunday and they were here the next morning) and luckily they had the part on their truck. We were back getting cool air within 30 minutes. To say I am happy is an understatement! Keep up the good work!
- Clark Schlinsog - Jun 28, 2024
Very friendly service. Explained unit and thermostat at new home. Helped me find a manual online to operate thermostat. Recommend
- mason gg - Jun 28, 2024
On time. Efficient service. Thanks Craig!
- M George - Jun 28, 2024
They are very professional, and explains what they are doing as they work, and is very knowledgeable. I would definitely reccomend them!😊
- Pamela Jackson - Jun 28, 2024
Technician (Bryan) was very professional. The HVAC tune up was efficient. Everything is running perfectly.
- Gail Dempsey - Jun 27, 2024
I am pleased with Advanced Appliance Service in Greensboro/Winston-Salem, NC. I was able to get a service visit two days after calling. Bryan, the service man, checked my a/c for a possible leak. His service was fast and friendly!
- Richard Parker - Jun 27, 2024
- Sara Marquez - Jun 26, 2024
They were on time, and got out to us quickly. Didn't try to scare sell anything and explained the issue/fix throughly
- Marcie Pack - Jun 25, 2024
The technician that came was very knowledgeable, and efficient. He had the problem resolved in an hour, even though my older system gave him some trouble.
- Scott Meade - Jun 24, 2024
Great fast reliable service. Problem was resolved quickly after service request was put in
- Eric R - Jun 21, 2024
- BigShoeDrop - Jun 21, 2024
Did a very good job
- Wilhelmena Crump - Jun 19, 2024
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Advanced Appliance Service Inc | 3907 Reynolda Rd, Winston-Ssalem NC 27106, United States